SBN Access

Module:    Utilities

Overview

SBN Access is a mobile app intended to assist administrators and dealers in viewing information on individual installations and groups of installations connected by the same CID. From this app, administrators may also insert individual CIDs into test.

To use SBN Access, you will need to install the app on the mobile device to be used. This app is available for iOS and Android devices, and may be downloaded from the appropriate app store. Your device's app manager will remind you when a new version is available. SBN Access may also be used via a Web browser.

This document covers the following topics:

Login

Home Page

Administrator Page

Navigation Bar

Info (Home) Page

Zones Page

Logs Page

Contacts Page

Premise Contact Details

Call Lists

Replacement Schedules

Reports

Live Traffic

Dealer Summary

Logout

Login

To open the SBN Access page, either enter the URL given to you by your central station into a Web browser and log in, or log in via the SBN Access mobile app. To access the SBN Access login screen, you must activate the mobile device from which you are trying to view. Once activated, you will be directed to the Login screen. Dealers should only enter their company and dealer numbers, separated by dashes (for instance, "XXX-YYYY"),

Those working on installations connected by one CID should log in with the company, dealer, and CID numbers, separated with dashes (for example, XXX-YYYY-ZZZZZZZ"). Entering the CID number now requires you to log in with a Passcard and PIN. Passcards and PINs may be generated using Personnel (program #1811) and Dealer User Access (program #1743).

Home Page

A Dealer will be brought to home page upon logging in. Once here, the Administrator may select an installation from the Account List on the left-hand side.

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Administrator Page

The first page appearing after logging in is the Administrator page, which lists all of the installations within the network. Click on the installation's name to open the installation's Info page.

Field/Column Descriptions - Administrator Window

The following table describes the headings and functions used in the Administrator window.

Navigation Bar

When opening any installation from the Administrator page, the subpages feature a navigation bar running along the bottom of the page. Click on any of the buttons to move to a different page listing installation functions. These pages include:

• Info (Home)

• Zones

• Logs

• Contacts

Info (Home)

The Info page contains the installation's address and basic contact information. This information cannot be edited.

Heading/Function Descriptions - Info Page

The following table describes the headings and functions used in the Info Page. (Note: Depending on the Information that is completed, all fields may not be visible.)

Zones

The Zones Page contains the Zone, Area, Code, Type, Priority, Text, Action Plan, Protected Area, and if the Account is in Test.

Heading/Function Descriptions - Devices Page

The following table describes the headings and functions used in the Devices page.

To put a device in test, hold down the Insert Test button on the right side of the page and select a testing duration.

Logs

The Logs page displays all tests and interactions in the installation for the previous 100 incidents. This information cannot be edited.

Column Descriptions - Logs Page

The following table describes the columns used in the Logs page.

Contacts

The Contacts page lists all of the available contact personnel for the installation. This information cannot be edited. Click the icon under each Action on the right side of the page to open the Contact Details page.

Entries Descriptions - Contacts Page

The following table describes the entries used in the Contacts page.

Premise Contact Details

The Contact Details page lists primary and secondary contact information on each installation contact person. This information cannot be edited.

Heading/Function Descriptions - Contact Details Page

The following table describes the fields and columns used in the Contact Details page.

Call Lists

Call Lists are made up of your Contacts in the middle of the page. To create a Call List, drag the selected contact you would like to be in your plan and drop them in the appropriate Action Plan.

Note: Call Lists can be made up of multiple plans.

Note: The same contact may be placed in multiple plans.

Users may reorder the sequence of who gets called first by clicking and holding the name of the contact and dragging the name up or down. If you drag the person's name up, contact will be called higher in the order. If you drag the person's name down, contact will be called later in the order.

To remove a contact from the selected Action Plan, select the red "X" by their name and select "Save" at the top. Select "Cancel" to avoid making changes.

Replacement Schedules

Users may set replacement plans that take priority over the default plan during set days and times. For example, if a user sets Action Plan "X" to be in affect from Midnight. 00:00 to 09:00 in the morning, Monday-Friday, they would select the From and To time's, as well as select each day the plan takes priority. The selected Action plan would then be followed during those selected days and times automatically. When outside of that set schedule, the default Action Plan would take effect, or other Action Plans that a user may have set up.

Reports

A user may e-mail a report by selecting the Reports tab in the top-right corner. You may also select for what installations you would like to run the report. The report will allow a user to select from four report types: Alarm Log, Zone Details, Call List Details, and Contact Details. Reports are e-mailed in two formats: PDF and XLS.

Live Traffic

Users may select the Live Traffic field in the top right corner to view Operator Events and/or Open/Closes. The Live Traffic view will automatically refresh itself based of the interval a user selects.

Dealer Summary

A user may view a general summary of activity spanning from 24 hours to 72 hours by selecting the Dealer Summary field in the top right corner of SBN Access. In this view, they can see details related to their customer accounts.

Logout

Use the exit icon on the far top right of the Administrator page to Logout.

Button Descriptions - Logout Interface

The following table describes the buttons used in the Logout interface.

Modifications and Updates to SBN Access

The following table lists modifications and updates to the SBN Access document.