Email Reports Service

Overview

The Email Reports Service delivers queued reports and notifications by email. On a fixed timer it pulls pending records from the email queue, builds each message from the queued header, body, detail and footer text, attaches the matching report file, and sends it through the configured SMTP server. Each record is processed in batches and marked complete (or failed) once the send attempt finishes, so the queue is drained automatically as new reports are queued.

Report attachments are read from the PDF output directory configured for the Report Service. The Email Reports Service requires a working SBN data-server connection and a valid SMTP server; if either is missing or invalid at start-up, the service logs the reason and stops.

Service Manager

Instructions for installing and interacting with this service is found here.

Service Properties

Only properties specific to this service are listed here. Common service properties (SBN Server connection, Logging, SMTP) are found here.

Max Records

The maximum number of queued email records pulled from the queue in a single processing pass.

Max Retries

The number of times a send attempt is retried before the record is marked as failed.

Timer (In Seconds)

How often the service checks the queue for pending emails to send.

Reports PDF Directory

The directory the service reads report attachments from. This value is read-only here — it is set in the Report Service properties.

Crystal Reports Runtime

Report attachments emailed by this service are produced as Crystal Reports output, so the matching Crystal Reports runtime must be installed on the host. Installation details are found here.