Unknown Zones
Unknown Zones
Unknown Zones
Module: Account Management
Overview
Use the Unknown Zones report to view the number of signals that occurred with an unknown zone during a specified period. To access this report, select Unknown Zones (program #1992) from the main menu of SBN.
The Unknown Zones Report
This window contains two panes: in the upper pane you define the content of the report; in the lower pane you define the job output - how, when, and where you want to print the report.
Note: See Report Parameters Pane for information on the fields in the lower pane, which are the same in every report.

Field Descriptions
The following table describes the fields used in the upper pane of the Unknown Zones report.
Field Label |
Description |
Period |
|
Date - From (No Label) |
You may select a range of dates to limit the report to Alarm Log entries that occurred during the range. Select the beginning date of the range. O This field defaults to today’s date. |
Time - From (No Label) |
You may select a range of time to limit the report to Alarm Log entries that occurred during the range. Select the beginning time of the range. O This field defaults to 0:00 (Midnight.) |
Date
- To |
You may select a range of dates to limit the report to Alarm Log entries that occurred during the range. Select the ending date of the range. O This field defaults to tomorrow’s date. |
Time
- To |
You may select a range of time to limit the report to Alarm Log entries that occurred during the range. Select the ending time of the range. O This field defaults to 0:00 (Midnight.) |
Branch Ranges |
|
Branch |
You may select up to three ranges of branches to limit the report to branches within the ranges. Select the beginning branch number of a range. (These menus originate from program #1530.) O If you leave the fields blank, the report includes all branches in your user profile. O Branch restrictions apply. |
Branch |
You may select up to three ranges of branches to limit the report to branches within the ranges. Select the ending branch number of a range. (These menus originate from program #1530.) O If you leave the fields blank, the report includes all branches in your user profile. O Branch restrictions apply. |
Exclude |
You may exclude ranges of branches from the report by selecting the ranges and then entering a check mark in the corresponding Exclude box. |
Running and Viewing a Report
For information on running and viewing a report, see Running and Viewing a Report in the reference document Common Functions in SBN.
Report Example
The following graphic shows an example of the report output of Unknown Zones.

Report Column Descriptions
The following table describes the columns contained in the report output.
Column Label |
Description |
Name |
Customer or Company name. |
Date |
Date the signal occurred. |
Time |
Time the signal occurred, displayed in user’s time. |
CID |
The CID on which SBN logged the signal. |
Ins# |
The installation number. |
Dealer |
ID of the dealer associated with the selected installation. |
pane |
Identifies the pane type from which the signal originated. |
Zone |
Identifies the zone from which the signal originated. |
Area |
Identifies the zone area from which the signal originated, if applicable. |
Code |
Identifies the zone code from which the signal originated, if applicable. |
Total |
Total number of signals received from an unknown zone during the specified period. |
Button Functions
The following table displays the buttons, describes the shortcut keys, actions, and functionality.
Button |
Name |
Shortcut Key |
Action |
Description |
|
Recurring |
Alt+F1 |
1992 |
Open fields for recurring/template reports. |
|
Exit |
Esc |
1992 |
Exit without saving. |
|
Save |
Enter |
1992 |
Save existing record. |
Modifications and Updates to Unknown Zones
The following table lists modifications and updates to the Unknown Zones document.
Mod Number |
Date |
Description |
n/a |
7/30/14 |
Images updated. |