On/Off or Value |
Option |
Default |
Description |
Dynamic |
c |
tapilog |
Off |
When this option
is on, SBN automatically logs a busy signal received by the TAPI
dialer. |
|
v |
tatab |
blank |
Use this option to
define the tab order of Marketing (program #562). The numbers
to identify the tabs are: 01 Basics (cannot be moved), 02 TM Queue,
03 Event Log, 04 Work Orders, 05 Referral, 06 Referral Log.
For example, enter
05 03 02 for the value of this option to make the Referral tab
appear second, Event Log tab third, and the TM Queue tab fourth.
The order of the Basics tab cannot be changed; it always appears
first. SBN will display the tabs you do not enter here to the
right of the specified tabs in default order when you open Marketing.
Note:
The tab order entered in the Prg 562 Tabs field
of Actions (program #1502) for your user action profile overrides
the sequence entered for this option. |
+ |
c |
tax04 |
Off |
When this option is on, SBN bases one-time
tax calculations on an item’s cost price. |
|
c |
tax05 |
Off |
When this option is on, SBN stores the internal
installation number on the Invoice Detail tax lines.
Note:
This causes many extra invoice detail lines when multiple installations
are covered on a contract. |
|
c |
tax06 |
Off |
When this option is on, tax =
cost stored at the item master level (times) x
tax factor. |
|
c |
tax07 |
Off |
This option is for
HSM. The default is off for all other companies.
When this option is
on, Work Orders and invoice programs support Taxware International’s
Taxware Sales/Use Tax System. |
|
c |
tax07wt |
Off |
This option is for HSM. Option tax07 must
be on to use this option.
When on, option tax07wt sets the default work
order type to be used when an invoice has no work order type designated.
Work order type differentiates between item sales and repairs
or installations for calculation in Taxware system. |
+ |
v |
tax08 |
Blank |
Use this option to define the default revenue
type used for tax calculation in Purchasing (program #571). To
define this option, you must use a valid revenue type from program
#1512. |
+ |
c |
tax09 |
Off |
When on, SBN aggregates
tax lines based on percent and not amount. |
|
c |
taxca |
Off |
When this option is on, SBN supports Canadian
tax calculation. |
|
v |
taxno_v |
Blank |
Use this option to define the type of tax
number that you can enter in the Tax
No field of the Billing Accounts pane in Contract Master
(program #548). If the number you enter in the Tax
No field is invalid, SBN displays an error message.
This option is dealer-based.
Note:
Only values 106, 171, and 196 are
supported at this time. |
+ |
v |
tblauth |
select |
Table grant permission. Default is select |
|
v |
tbluser |
public |
Table grant user. Default is public |
|
c |
temp04 |
Blank |
This is a generic
static on/off option to control functionality strictly for company
204 for the SureView V3. |
|
c |
temp105 |
Off |
Option is client-specific.
When this option is on, SBN adds a non-clustered index to the
ba_work_orders table. SBN also adds a non-clustered index to the
cycle_fee table to improve the Cognito billing process.
When this option is
on, SBN does not send incidents to the Alarm Queue on zones with
0 (zero) delay seconds that are attached to an Open/Close schedule
that is in Open status, or that went into Closed status in the
past 120 seconds. SBN records these incidents in the Alarm Log
only.
In the Alarm Ticket
Report (#1997), alarm activity details will only appear if option
temp105 is off and the alarm has been resolved. If the option
is on, these details will not be displayed. |
|
c |
temp106 |
On |
Company 106 specialties |
- |
c |
temp108 |
Off
- Default
On
- Company 108 |
Option
is client-specific.
Default
is off. Option controls character conversion. When special character
sets such as ç, é or è display as black squares, this option converts
them to the original, proper character. |
|
c |
temp121 |
|
Option is client-specific. |
+ |
c |
temp123 |
|
Option is client-specific. |
|
c |
temp128 |
Off |
Option is client-specific.
SBN excludes invoices
with proration from exports 80
and 81. When on, SBN bypasses the
prorate restriction and includes prorated invoices on company-specific
exports 80 and 81
(Company 150) in Invoice Manager (program #1557). |
|
c |
temp150 |
On |
Option is client-specific.
This option pertains
to the Dispatch actions Guard Arrived and Guard Out. When option
temp150 is on, when you dispatch a guard to a site, SBN does not
allow you to enter an arrival or departure time that is earlier
than the dispatch time and sends an error message. (SBN interprets
an earlier time as intended to indicate the following day.) Action
is logged within Collections (#601) when presented with "Not
in Queue" error message. When the option is off, SBN allows
you to enter an arrival or departure time that is earlier than
the dispatch time and does not send an error message. |
|
c |
temp156 |
Off |
Option is client-specific.
When this option is
on and a user enters an existing passcard in the Action Plans
tab of Data Entry (program #559) with a passcard extension that
is not a valid branch or dealer, SBN automatically populates the
passcard holder name and contact details.
When this option is
off and a user enters an existing passcard in the Action Plans
tab with an extension that is not a valid branch or dealer, SBN
does not populate the passcard holder name and contact details.
When
this option is on, users may add specific
lines in the bkuphost.cfg
file of the Backup Host to configure specific
printers to only print alarms associated with specific receiver
branches. See the Backup Host document for more information.
When this option is
on, the Work Type Class
search parameter in the Service Queue
(program #547) and the Work Type
search parameter in the Overview tab of
Scheduling (program #563) do not accept the % wildcard character.
When this option is
on, the Proration Disable
check box (E_css_cb_miscflgs1) in Contract
Master (program #548) does not affect invoice proration for Company
156; the check box is used for client-specific purposes.
To use this option,
ba394 must be on and mo154 must be off.
When this option is
on and a user creates a work order with contract term zero, and
term zero is defined in program #1617, then SBN does not calculate
cycle commission for the work order.
When this option is
on and a user creates a work order with contract term zero, and
nothing is defined for term zero in program #1617, then SBN uses
the contract term in program #548 and calculates cycle commission
for the work order according to the factor for that contract term. |
|
c |
temp161 |
|
Option is client-specific. |
|
c |
temp162 |
|
Option is client-specific. |
|
c |
temp162 |
Off |
Option
is client-specific.
This option
is used to include all outstanding reminders for each account.
These outstanding reminders are then added to the listed amount
within the Reminder Export.
When this option is on, the Source drop-down
menu in the New Inquiry window in Marketing (program #562) only
displays the description of the source. The Source code column
does not display in the drop-down menu.
When this option is
on, SBN does not allow users to
make changes to the Zip Code field in Marketing if a work order
associated with the installation is scheduled in program #563.
When this option is
on, when copying an inquiry in Marketing (program 562), any information
in the Credit Source, Credit Ref, Credit Date, and Credit Result
fields will not be copied to the new inquiry
When this option is
on, when printing a report from Service Code Report (program #2003),
only the first four digits of the CID will appear in the printed
report.
Note:
When this option is on, the Dealer ID
remains unchanged when you update the ZIP
field in the Billing Accounts Pane of
Contract Master (program #548). When this option is off, SBN updates
the Dealer ID when you change the ZIP code. |
|
c |
temp163 |
Off |
Option is client-specific.
This option represents a temporary fix for
Target. |
|
v |
temp171 |
|
Option is client-specific. |
|
c |
temp191 |
Off |
When this option is on, the character 'A'
in a Customer ID is converted to '0' (zero) in Algen. |
|
c |
temp192 |
Off |
Option is client-specific.
This option represents
a temporary fix for Stanley UK. |
|
c |
temp199 |
On |
Company 199 specialties |
- |
c |
temp203 |
On |
Company 203 specialties |
- |
c |
temp204 |
Blank |
Option
is client-specific.
This is a generic static
on/off option to control functionality strictly for company 204
for the SureView V3. |
|
c |
temp254 |
|
Option is client-specific. |
|
c |
tgtvideo |
Off |
Target specific option.
When on, indicates database contains Target
video. |
+ |
c |
tm001 |
On |
When this option is
on, the Telemarketing program is installed. |
|
c |
tm002 |
Off |
When this option is on, users may create
multiple work orders for the same inquiry in Marketing (program
#562).
When this option is off and a user chooses
Select Package [F3], the Work Order Detail
window opens. |
|
c |
tm003 |
On |
When this option is off, the link between
the Source
and Program
fields is softer.
If this option is Off and the Program
field in Sources (program #1710) is blank, ANY entry is valid.
However, if this option is On and the Program field has been left blank, then
ONLY a blank is valid in addition to any other entries that have
already been entered. |
|
c |
tm004 |
Off |
When this option is on and a user chooses
New Referral [F9],
the Sales ID attached to the base marketing record defaults into
the new record. |
|
v |
tm005 |
44 |
Use this option to
define the default status of an inquiry in the Event Log after
a user chooses Jump to Data Entry
from a marketing inquiry:
|
+ |
c |
tm006 |
Off |
When
on, creating a new Installation by using the Jump to Data Entry copies
all agencies (with priority 1) attached to the zip code to the
default action plan (Plan 0). |
|
c |
tm007 |
On |
When
on, option shows code comment as well as code word in program
Scheduling (#563). |
+ |
c |
tm008 |
Off |
When on,
the Schedule Cancel event appears in the Marketing Event Log without
the original ID and schedule time. |
+ |
c |
tm009 |
On |
Option tm007 must be on to use this option.
When option tm009 is on, if a resource code
is assigned in the Detail View grid of Scheduling (program #563),
the resource code comment will carry over across several assigned
units at a maximum of 30 characters per unit. |
+ |
v |
tm010 |
1 |
Use this option to define which Sort
By check box SBN automatically selects in the Schedule
Grid of the Detail View tab in Scheduling (program #563).
Valid values for this option are:
1 - Sort By ID
4 - Sort By Name
5 - Sort By Job Count
6 - Sort By Unit Count
7 - Sort By Free Jobs
8 - Sort By Free Units
9 - Sort By Sort Code |
+ |
v |
tm011 |
|
When this option
is on, it automatically schedules sales calls from program #562. |
+ |
c |
tm012 |
Off |
When on and a sales
schedule request is unallocated or reassigned in Scheduling (program
#563), SBN sends a paging message to the salesperson and records
event "APP CAN" in the Event Log tab of Marketing (program
#562). |
+ |
v |
tm013 |
Off |
When on and a dynamic
grouping is entered in this specific format, "<dealer>|<Inst
Br>|<Mon Br>" (Dealer Number/Installation Branch/Monitoring
Branch), you can enter a new record in the Marketing - Basics
program (program #562) and select the dealer number from the Member
Dealer dropdown menu, and it will insert your installation and
monitoring branch information from your record in the Customer
Data program (program #559) record when you click the "Jump
DE" button. If the value is blank when clicking "Jump
DE," the install branch and monitoring branch remain blank.
If an Installation Branch value entered in the option and if you
enter a new inquiry in program #562 without choosing a dealer,
then the installation branch will auto-populate with the same
branch as chosen in the Marketing - Basics program record for
the sales branch. You must make sure the branches are valid for
the given dealer, otherwise the installation will not save. You
can include as many of these groupings in the option as you like,
as long as the total length does not exceed the standard 255. |
+ |
v |
tm014 |
Off |
If this option is
On, the Credit Check web service is enabled. |
+ |
v |
tm015 |
1 |
Use this option to
confirm the number of days before the next credit check. A blank
entry is "never". |
+ |
v |
tm016 |
NOT SOLD |
Use this option to
start a new status/event (from #1856) of inquiry if the customer
refuses a credit check. |
+ |
v |
tm017 |
ALF- |
Use this option to,
using a string prefixed to an inquiry number in #562, to generate
a TransUnion UserReference number. |
+ |
v |
tm018 |
Off |
If this option is
On, the Credit Check queue notification is logged in the TM Event
log. |
+ |
v |
tm019 |
Off |
(RSED) New
dynamic options in Program #1887, Acton, Customer call or Contractor
these are entered in the Event Log Tab. |
+ |
v |
tm020 |
Off |
(NSLD) New
dynamic options in Program #1887, Acton, Customer call or Contractor these
are entered in the Event Log Tab. |
+ |
v |
tm021 |
Off |
(EMAIL)
New dynamic
options in Program #1887, Acton, Customer call or Contractor these
are entered in the Event Log Tab |
+ |
v |
tm022 |
Off |
(URL) New
dynamic options in Program #1887, Customer call or Contractor these
are entered in the Event Log Tab |
+ |
v |
tm023 |
Off |
(COMP) New
dynamic options in Program #1887, Acton, Customer call or Contractor these
are entered in the Event Log Tab. Note: "%" symbol may
be entered into this option which will display the Competitor
dropdown menu for all No Sale types. |
+ |
v |
tm024 |
Off |
Special 562 ACTION processing Status value
for tm020. |
+ |
v |
tm025 |
Off |
Comment for status change during credit check. |
+ |
v |
tm026 |
Off |
Action profile for 562 Super User Contact. |
+ |
v |
tm027 |
Off |
Source
for comlog entry generated in new 562 inquiry (leave blank to
turn off feature). |
+ |
v |
tm028 |
Off |
Code
for comlong entry generated in new 562 inquiry. |
+ |
v |
tm029 |
Off |
Key1
for comlong entry generated in new 562 inquiry. |
+ |
v |
tm030 |
Off |
Key2
for comlong entry generated in new 562 inquiry. |
+ |
v |
tm031 |
Off |
Key3 for comlong entry generated in new 562 inquiry. |
+ |
v |
tm032 |
Off |
Key4 for comlong entry generated in new 562 inquiry. |
+ |
v |
tm033 |
Off |
sent_user for comlog
entry generated in new 562 inquiry. |
+ |
v |
tm034 |
Off |
sent_dept for comlog
entry generated in new 562 inquiry. |
+ |
v |
tm2val |
5 |
Use this option to
define the default number of minutes SBN uses for the Patrol Timer
(Timer 2) that SBN attaches to an incident when you use the Guard
Auto Dispatch monitoring action in Dispatch (program #537). |
+ |
v |
tminpos |
css_ins_street1no1 |
Use this option to define the default cursor
position in program Marketing/Basics (program #562) after you
enter information in the New
Record dialog box. |
|
v |
tmmaxque |
120 |
Use this option to define the default number
of records that display in the TM Queue in Marketing (program
#562). |
+ |
v |
tmp105co |
%COUNT% |
When
on, SBN selects the group with an open/close schedule different
from the main group. This option is used only by Company 105.
|
|
v |
tmp105g1 |
HBLD |
When
on, SBN conducts a pattern match for any text in the Count schedule.
Tthis allows access to the Count schedule beginning two hours
before the open of business and ending one hour after the close
of business. Entry outside of this timeframe will generate an
alarm. This option is used only by Company 105. |
|
v |
tmp105ma |
%MAIN% |
When
on, SBN conducts a pattern match for any text in the main schedule.
If the main schedule is armed for the night, the Count schedule
will not be accessible, and entry into the Count schedule will
generate an alarm. This option is used only by Company
105. |
|
v |
tmp199de |
|
Monitoring event number for dashboard launch via Image button in Alarm Log |
|
v |
tmp199ma |
|
Agency id for PSAP mobile lookup |
|
v |
tmp199md |
|
Default agency for failed lookup |
|
v |
tmpcoexp |
30 |
Use this option to define the number of days
until a temporary contact expires. |
|
v |
tmsepos |
quote_no_sch |
Use this option to define the default cursor
position in Marketing /Search (program #562). |
|
v |
tmstyleo |
1 |
offset of time in style above |
|
v |
tmstyler |
108 |
Use this option to define the Sybase style
number for time conversion on Report #2033. Select from the following:
|
|
v |
tmstyleo |
1 |
See option tmstyler for settings. |
|
c |
tob000 |
Off |
This option is for SDI.
When on, SBN uses italics for Alarm Log, Communication
Log, and Data Entry Logs for records made before Monitoring Status
date. |
+ |
v |
tob001 |
|
This option is for SDI.
When on, SBN will not remove contact person's
name from passcards when installation is taken over. |
+ |
c |
tob002 |
|
This option is for SDI.
When on, SBN clears the rep_flg when installation
is taken over. |
+ |
c |
tob003 |
|
This option is for SDI.
When on, SBN clears miscdt2 when installation
is taken over. |
+ |
c |
tob004 |
|
This option is for SDI.
When on, SBN clears miscdt6 when installation
is taken over. |
+ |
c |
tob005 |
|
This option is for SDI.
When on, SBN clears the pho-area when installation
is taken over. |
+ |
c |
tob006 |
|
This option is for SDI.
When on, SBN clears the misc20 when installation
is taken over. |
+ |
v |
tob007 |
|
This option is for SDI.
Use this option to define the type of code
words that SBN does not clear when installation is taken over. |
+ |
c |
tob008 |
|
This option is for SDI.
When on, SBN records something in Data Entry
(program #559) and Communication Log (program #1888) when Monitoring
Status is in italics. |
+ |
c |
tob009 |
|
This option is for
SDI.
When on, SBN archives
documents after Take Over is executed. |
+ |
c |
tob00F5 |
|
This option is for SDI.
When on, SBN clears pho_area on an installation
take over. |
|
v |
tqnse |
86400 |
Use this option to define the maximum time
(in seconds) that a Low Level Access Operator can insert an account/zone/group
into Data Entry/Test Queue (program #559). A Low Level Access
Operator does not have action 559/214 enabled in their action
profile in program #1502. |
|
v |
tqnsevi |
86400 |
Use this option to
define the maximum insert test time for VRU install.
Option is now dealer
supported. |
+ |
v |
tqnsevs |
86400 |
Use this option to
define the maximum insert test time for VRU service.
Option is
now dealer supported. |
+ |
v |
tqsec |
86400 |
Use this option to define the default duration
time, in seconds, for Test Queue insert.
This option does not support language ID; only
language ID "0" is valid. |
|
v |
treedefc |
0 |
Sets the
initial icon display for the Icon Mode.
0 - No icons
1 - Tied
to Dealer
2 - Tied
to Branch
3 - Tied
to Group1
4 - Tied
to Group2
5 - Tied
to Subscriber Type |
+ |
c |
treedefn |
On |
When on,
displays information outside the users branch/dealer profile in
italics. User cannot display the detail screen, but can view the
nodes in the tree. |
+ |
|
treedefs |
On |
When on,
displays the standard icons in the initial display. |
+ |
v |
treesize |
0 |
Sets the
default size of the tree icons. 16 = 16x16 icons. 32 = 32x32 icons |
+ |
c |
trinorep |
|
This option is inserted into Triggers before
the keyword AS. |
|
v |
tstpag1 |
|
Use this option to define the default text
to page to the technician when type 1 is attached to the test
record. |
|
v |
tstpag2 |
|
Use this option to define the default text
to page to the technician when type 2 is attached to the test
record. |
|
v |
tstpag3 |
|
Use this option to define the default text
to page to the technician when type 3 is attached to the test
record. |
|
v |
tstpag4 |
|
Use this option to define the default text
to page to the technician when type 4 is attached to the test
record. |
|
v |
tstpag5 |
|
Use this option to define the default text
to page to the technician when type 5 is attached to the test
record. |
|
v |
tstpag6 |
|
Use this option to define the default text
to page to the technician when type 6 is attached to the test
record. |
|
v |
tstpag7 |
|
Use this option to define the default text
to page to the technician when type 7 is attached to the test
record. |
|
v |
tstpag8 |
|
Use this option to define the default text
to page to the technician when type 8 is attached to the test
record. |
|
c |
tstping |
Off |
When on, SBN automatically
pings the CID panel when it misses a test signal. |
+ |
v |
tstprlng |
|
Use this option to
define the number of minutes to prolong the test interval after
pinging a CID panel. |
+ |
v |
twi_app |
|
Twilio main account sid.
(SBN Anywhere Dialer) |
+ |
v |
twi_auto |
|
Auto-Pilot URL. (SBN Anywhere
Dialer) |
+ |
v |
twi_disp |
|
Dispatch URL for Twilio-based
operations.(SBN Anywhere Dialer) |
+ |
v |
twi_phn1 |
|
Twilio default voice phone
number. (SBN Anywhere Dialer) |
+ |
v |
twi_phn2 |
|
Twilio default two-way phone
number. (SBN Anywhere Dialer) |
+ |
v |
twi_tok |
|
Twilio main account token.
(SBN Anywhere Dialer) |
+ |
v |
twi_wait |
|
URL for conference wait
music. (SBN Anywhere Dialer) |
+ |
@evtext - Event Text
@addr - Address
@name - Name
@city - Installation City
@alaid - Alarm ID
@ins_no - Installation Number
@deal_id - Dealer ID
@dphone - Dealer phone |
@date - Date
@time - Time
@inc - Incident Number
@parea - Protected Area text
@alias - Alias (AKA)
@zid - Zone ID
@earea - Zone Type
@evtext - Event Text |
Atlas Knowledge Base