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Profile Setup Checklist

Profile Setup Checklist

Profile Setup Checklist


Profile Setup Checklist

Module:    System Administration

Overview

This document lists the profile items you must define before you can use SBN. Your company’s setup determines which specific sections you must define, but most are necessary for operating SBN.

Profile Setup Checklist

The following list shows the program name on the left and the associated program number on the right, where applicable. The list is organized by functional sections and subsections.

Program Name

Program Number

System Requirements

q    Time Zones

1739

q    States

1510

q    Action Profiles

1502

q    Branch Profiles

1530

q    Dealer Profiles

1537

User Profiles

q    Add User Login

564

q    Personnel

1811

q   The Users Tab

q   The Installer Tab

q   The Sales Persons Tab

q   The Telemarketers Tab

q   The Technicians Tab

q    Branch User Access

1740

q    Dealer User Access

1743

q    Miscellaneous User Access Profiles

1745

q    Action Profiles

1502

q    Required Fields

1843

q    Background Tasks

1712

Commission

q    Pay Profiles

1809

q    Commission Types

1805

q    Commission Sources

1806

q    Commission Branches

1807

q    Commission WO Types

1808

q    Commission Items

1810

q    Commission Source/Packages

1852

q    Commission Payroll Codes

1854

Payroll

q    Pay Profiles

1809

1809

q    Bonus Profiles

1821

q    Payroll Periods

1849

q    Payroll Hour Groups

1850

q    Bulletins

1720

q    Terminals

1861

q    Skills

1862

Marketing Profiles

q    Products

1583

q    Programs

1701

q    Sources

1710

q    Miscellaneous Marketing Fields

1704

q   Sales Person Type

q   Credit Reason

q   Type of Premises

q   Reason For Buy         

q   Square Footage         

q   Lost Sale Cause            

q   Install Type      

q   Reason For Call         

q   System Type         

q   Transmitter Type         

q   Value Range         

q   Competitor   

q   Customer Called

q   Literature Request

q   Work Order Status

q   Family Status  

q   Decide Time

q   Sales Type

q   Difficulty Level

q   Misc 1 Field in WO

q   Hot List  

q   Confirm  

q   Pending   

q   DCC       

q   Title (Mrs., Mr., Etc.)   

q   Outbound  

q   Presentation Fail

q   Home Type 

q   Quote Status

q    Marketing Events

1856

Outbound Telemarketing & Collections

q    Outbound Branch Priorities

1713

q    Outbound User Profiles

1714

q    Outbound Database

1715

q    Outbound Attempt Mix

1722

q    Outbound Slots

1792

q    Outbound Call Types

1793

q    Marketing Event Transitions

1823

q    Referral Types

1879

Data Entry Profiles

Data Entry Profiles

q    Monitoring Status

1540

q    Monitoring Event Extensions

1751

q    Panel Types

1742

q    Zone Types

1733

q    UL Grades

1732

q    Insurance Companies

1541

q    Installer Companies

1536

q    Installation Miscellaneous Fields

1590

Inspection Profiles      

q    Detector Types

1827

q    Inspection Authorities

1832

q    Inspection Types

1833

Subscriber Info  

q    Subscriber Types

1534

q    Installation Classes

1555

q    Standard Text

1828

q    CID Status

1829

q    Certified Accounts

1830

q    CID Auto Generation

1724

q    Installation Number Auto Generation

1791

Permit Profiles

q    Codeword Types

1575

q    Permit Profiles

1716

q    Permit Types

1576

q    Permit Status Types

1589

Agency Profiles      

q    Police Agencies

1546

q    Fire Agencies

1547

q    Medical Agencies

1552

q    Patrol Agencies

1717

q    Zip Code Profiles

1718

q    Scheduled Holidays

1746

q    Holiday Calendar

1747

Signal Processing Profiles   

q    DCC Commands

1788

q    HSL Commands

1572

q    McCullough Transmitters

1776

q    Queue Routing

1738

q    Concentrator/Immediate Queue

1824

q    Error Accounts

1794

q    Signal Billing Types

1817

q    Clear Queues

0567

q    Alarm Translation Tables

1876

Scheduling Profiles 

q    Work Types

1526

q    Work Codes

1782

q    Schedule Capacity

0575

q    Standard Labor Rates

1795

Service Profiles   

q    Service Problem Codes

1522

q    Service Resolution Codes

1523

q    Service Cause Codes

1571

q    Service Call Types

1524

q    Service Request Codes

1525

Communication Profiles   

Communications

q    Communication Codes

1517

q    Communication Sources

1518

q    Keys

1519

q    Communication Media

1520

q    Phone Types

1840

q    Paging Groups

1841

q    Communication Resolution Codes

1877

Scheduling Profiles   

Communications

q    Communication Codes

1517

q    Communication Sources

1518

q    Keys

1519

q    Communication Media

1520

q    Phone Types

1840

q    Paging Groups

1841

q    Communication Resolution Codes

1877

Billing Profiles   

Pricing/Costing Profiles      

q    Revenue Groups

1513

q    Revenue Types

1512

q    Manufacturers

1538

q    Items

1535

q    Price Lists

1533

q    Price List Groups

1771

q    Miscellaneous Inventory Fields

1764

q    Carriers   

q    Purchase Order (PO) Types               

q    2. Purchase Order (PO) Type 

  

q    FOB Point Profiles            

q    Freight Terms      

q    Vendor Status         

q    Vendor Types            

q    Inventory Groups            

q    Units of Measure            

q    Department

q    Internal Transaction Comments

q    PO Misc 1

q    PO Misc 2

q    Vendor Pay Types

q    Vendor Masters

1758

q    Packages

1777

Work Order Profiles

q    Work Order Types

1796

q    Adjustment Reasons

1783

q    Prebilling Types

1801

q    Finance Types

1822

q    Text Abbreviations

1544

q    Work Order Hold Reasons

1896

Accounts Receivable Profiles

Contract

q    Contract Status

1532

q    Contract Types

1531

q    Cancel Tracking Status

1580

q    Cancel Reason

1582

q    Statement Information Groups

1800

q    Contract Defaults

1803

q    Financial Groups

1868

q    GL Subscriber Types

1578

Taxes

q    Tax Types

1511

q    Tax Codes

1515

q    Tax Profiles

1514

Aging/Collection Profiles

q    Reminder Profiles

1562

q    Collection Agency Actions

1825

q    Collection Queue Users

1730

q    Aging Levels

1802

q    Rounding

0600

Payment Profiles

q    Transaction Types

1586

q    Banks

1736

q    Payment Terms

1529

q    Payment Methods

1528

q    Payment Reasons

1521

q    Invoice Templates

1826

Report Profiles   

q    Printer Profile Updates

1559

q    Report Priorities

1509

q    Report Default Parameters

1561

q    Report Messages

1766

q    Email Distribution

1898

Utilities   

Traces

q    User Trace

0553

q    Copy Trace

0554

q    Comp Info Tracing

0555

q    Copy Data Between Machines

0551

q    Interactive SQL

0550

q    Background Tasks

1712

q    Phone Change Batches

1723

q    Data Dictionary

1819

q    Required Fields

1843

Modifications and Updates to Profile Setup Checklist

The following table lists modifications and updates to the Profile Setup Checklist.

Mod Number

Date

Description

N/A

03/06/18

Updated Table.



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