SBN Release 92 Whats New
SBN Release 92 Whats New
What's New Document
Innovative Business Software presents SBN Release 92, which contains updated features and enhancements.
How This Document Is Organized
This document provides descriptions of new features and enhancements organized by program module with additional sections for General SBN Improvements and Reports:
- General Improvements
- Account Generation
- Account Management
- Accounting
- References
- System Administration
- Utilities
- ATOM
General Improvements
SR# | Mod # | Company ID | Description | Related Documentation |
46462 | 08.92.11859, 08.92.11864 | 128 | Securatrac PERS device now integrated to allow GPS coordinates to be received within SBN. For additional information about this integration, please contact Innovative. | N/A |
46535 | 08.92.11912, 07.92.26517, 08.92.11925, 07.92.26544 | 128 | Numera Libris 2 PERS device now integrated to allow GPS, two-way voice, and various signal types be received within SBN. For additional information about this integration, please contact Innovative. | Options (#1887) Signal Injection Translation (#1685) API Manager Data Entry Master and Basics (#559) |
Account Generation
SR# | Mod # | Company ID | Description | Related Documentation |
46592 | 08.92.11862, 07.92.26441, 08.92.11867 | 150 | In Marketing and Marketing Basics (#562), when creating a new Inquiry, a new drop down field was added called “Product." This Product drop down field originates from Products (#1583). Product is a Required Field (#1843). | Marketing and Marketing Basics (#562) Products (#1583) Required Fields (#1843) |
46707 | 07.92.26469, 08.92.11879, 07.92.26474, 08.92.11888 | 162 | Two new columns added to Report #2020 (Inventory Movement by Branch). New columns include Approved and Closed. This report now displays who approved the work order and who closed it. | Inventory Movement by Branch (#2020) |
Account Management
SR# | Mod # | Company ID | Description | Related Documentation |
46515 | 07.92.26424, 08.92.11844, 07.92.26435, 08.92.11861 | 150 | New dynamic option sv098. When On, it performs a check for any currently open work orders for the installation the user is on. When a user attempts to create a new service request in the service log tab of Data Entry Master and Basics (#559), if the Work Type drop down in Work Order Type (#1796) has the “I� selected and there is currently an open work order for that installation with the same type selected, the user will receive the message "There is already an open work order for this installation, continue with service?" If there is no work order with the “I� then users will not receive the message.
New GUI Message (#1606) BASMSG 16919 - "There is already an open work order for this installation, continue with service?" | Options (#1887) Data Entry Master and Basics (#559) Work Order Types (#1796) GUI Messages (#1606) |
46551 | 07.92.26431, 08.92.11848, 08.92.11854, 08.92.11855, 08.92.11856, 07.92.26432, 07.92.26433, 07.92.26434 | 150 | New Opt-Out field in IVR tab. This field is distinct from none. Users can turn off IVR or can flag an installation as Opt-Out. New GUI Messages 16920-16922. | Data Entry Master and Basics (#559) - IVR Tab GUI Messages (#1606) |
46698 | 07.92.26475, 07.92.26476 | 150 | Phasing is now logged in the Change log of Data Entry Master and Basics (#559). This includes when first entered, changed, or deleted. | Phasing Tab - Data Entry Master and Basics (#559) Change Log Tab - Data Entry Master and Basics (#559) |
46700 | 07.92.26482, 07.92.26471 | 150 | Phasing now displays the last line of a comment made in the grid. | Phasing Tab - Data Entry Master and Basics (#559) |
46605 | 08.92.11893, 07.92.26490, 07.92.26491, 08.92.11894, 07.92.26492, 07.92.26493 | 101 | New Integration with EarthCam Camera/Video platform. SBN has been modified to accommodate connection to (and display of) video from the EarthCam camera/video provider. SBN also makes entries in the Alarm Log with information necessary to find these videos from the EarthCam server. Display of the video is built into SBN to mimic current video integrations.
EarthCam video can be viewed in Dispatch (Program #537) and in the Alarm Log tab of Data Entry Master and Basics (#559) using the Image button.
Added receiver type "EA" to Alarm Translation Tables (program #1876).
New IBS Messages (program #1610): 1818 - New EC ReceiverId New GUI Messages (#1606): 17543-17544 - Session id credentials not found. Use options earth1 and earth2 to set default values. | Data Entry Master and Basics (#559) Dispatch (#537) Alarm Translation Tables (program #1876) Options (#1887) IBS Messages (#1610) GUI Messages (#1606) API Manager |
46526 | 07.92.26501, 08.92.11901, 07.92.26509, 08.92.11907 | 150 | New Action (#1502) - 548/94 “Allow Pay Transfers to Accounts that are not linked." When selected users are allowed to transfer payments to accounts they are not linked, too. If user does not have this action in their profile and attempt to transfer a payment to an account that is not linked, they will receive message "[17546] Transfer not allowed to accounts that are not linked."
New GUI Message (#1606) ACTOPT msg. 17545 New GUIMessage (#1606) BASMES msg. 17546 | Actions (#1502) Contract Master (#548) GUI Messages (#1606) |
46884 | 08.92.11916, 07.92.26532, 08.92.11924, 07.92.26543, 08.92.11939, 07.92.26568 | 101 | New Dahua Video Viewer integration for Dahua cameras. Users can now receive and view video signals from Dahua cameras by using the Image button in Dispatch (#537) or within the Alarm Log.
New GUI Messages (#1606) BASMES msg. 17570-17573
| Dispatch (#537) Alarm Log GUI Messages (#1606) Signal Injection Translation (#1685) Integrated Video Viewers API Manager
|
46914 | 08.92.11919, 07.92.26538, 07.92.26539 | 150 | New column "Installation Name" added within IVR Queue Manager (#1676). New GUI Message (#1606) APP msg. 17574 | IVR Queue Manager (#1676) GUI Messages (#1606) |
Accounting
SR# | Mod # | Company ID | Description | Related Documentation |
46718 | 07.92.26477, 08.92.11889, 07.92.26479, 08.92.11890 | 150 | Open Batches (#1577) now has a warning message "Transaction date does not equal todays date. Proceed?", when the Trans Date does not equal today. This message is controlled when new Option (#1887) bl233 is set to "On." New GUI Message (#1606) BASMES - 17543. | Options (#1887) Open Batches (#1577) GUI Messages (#1606) |
46710 | 07.92.26468, 08.92.11884, 07.92.26472, 08.92.11887 | 150 | New option bl232 in Options (#1887). This option controls the color of the line within Invoice Manager (#1557). While in the Invoice Manager and selecting the export button, if the batch was previously exported, users will receive the following message: "Batch previously exported, do you wish to continue?". If the batch has been previously exported, upon exporting the second time users will see the line turn to the color defined in option bl232. An "X" will also appear in the "Batch Previously Exported" column. New GUI Messages (#1606) app - 17530 - Batch Previously Exported" basmes - 17531 - previously exported continue question | Invoice Manager (#1557) Options (#1887) GUI Messages (#1606)
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46762 | 07.92.26507, 08.92.11905, 07.92.26520, 08.92.11914 | 150 | In Work Order Queue (#574), a new button called “Toggle Punch List" was added. When selected, the punch list will show all phasing punch list items attached to the work order in the work order queue grid. If a user selects the Jump CS button when the punch list is visible, they will be taken to Data Entry Master and Basics (#559) and the Phasing tab will be automatically selected with the punch list open at the bottom.
Installation Phasing (#1846) has phasing groups 1-10. These allow a group numbered 1-10 to be assigned to phases. If there is no group, the group number will be 0. New Actions (#1502) added: 1846/101-1846/110. New Installation Miscellaneous Fields (#1590), Index 132. This is where the group picklist is populated from.
New GUI Messages (#1606) GUI ACTOPT, msgs. 17548, 17554-17563 New GUI Messages (#1606) BASMES, msg. 17568 New IBS Messages (#1610) MISFLD, msg. 1821 | Work Order Queue (#574) Actions (#1502) Installation Phasing (#1846) Installation Miscellaneous Fields (#1590) GUI Messages (#1606) IBS Messages (#1610) |
46979 | 07.92.26561, 08.92.11934 | 150 | New "No auto pay" flag added to the Payment Transfer screen of the Payment Status tab in Contract Master (#548). Personnel can now select or deselect this flag when doing a payment transfer and it will be reflected on the account the payment was transferred to. | Contract Master (#548) |
46012 | 08.92.11970, 08.92.11969 | 204 | Current User ID can now be passed as a parameter for various URL buttons throughout Data Entry Master and Basics (#559) and Contract Master (#548). This includes 5 URL buttons within Communication Log (#1888), 10 URL buttons within Contract Master itself, 10 URL buttons within Data Entry, 5 URL buttons within Purchasing (#571), 10 URL buttons within Work Order, and 10 URL buttons within Invoice Status screen. (Specific to Company 204). | Contract Master (#548) Data Entry Master and Basics (#548) Communication Log (#1888) Purchasing (#571) Invoice Status Work Order |
Reference
SR# | Mod # | Company ID | Description | Related Documentation |
46719 | 07.92.26486, 07.92.26487 | 150 | New dynamic option ivr043. Users place an "X" in a specific position to eliminate that event from ever entering the IVR. +1 to the event number shown in 1621 to determine where to place the X. | Options (#1887) Options I |
46585 | 08.92.11868, 07.92.26480 | 101 | New SBN Anywhere Dialer available with SBN Client Options. The SBN Dialer utilizes the Twilio integration to complete calls. New options must be filled in with correct information for dialer to work: api_eng, twi_app, twi_auto, twi_disp, twi_phn1, twi_phn2, twi_tok, and twi_wait.
Select a phone number to dial (phone icon within SBN used throughout multiple programs). User will receive a pop up window displaying the phone number and with two buttons: Dial or Hang Up.
New GUI Messages (#1606): 17535-17542.
For information on setting up the Twilio portion of the SBN Anywhere Dialer, please contact Twilio.
| SBN Client Options Data Entry Master and Basics (#559) GUI Messages (#1606) Options T API Manager
|
46934 | 07.92.26552, 07.92.26553 | 150 | Option temp150 has been modified. When temp150 option is on, selecting the Unallocated button in Open Batches (#1577) shows payments in a batch that do have an account number but are flagged as no auto. When temp150 is off, Unallocated button functions like normal. (Specific to Company 150). | Open Batches (#1577) Options T |
46493 | 07.92.26554, 08.92.11921 | 101 | Import/Export can now be ran through the APIEngine. This is controlled with option ie01. | Options I GUI Messages (#1606)
|
47347 | 08.92.11980, 07.92.26646, 08.92.11983, 07.92.26650 | 161 | New Option (#1887) ba138. When on, the Zone grid requires an entry in the detector column. This option is Dealer-specific. | Options B |
System Administration
SR# | Mod # | Company ID | Description | Related Documentation |
46431 | 07.91.26399, 07.91.26400 | 161 | Create Date and Create Time columns added into Immediate Queue Utility (#557) | Immediate Queue Utility (#557) |
46567 | 07.92.26436, 08.92.11860 | 101 | New program, Interactive SMS Definitions (#2510), to replace Installation Miscellaneous Fields (#1590), Abbreviation 131 (SMS Message Hooks). When a dealer and zone type are set up in this new program, operators are able to send SMS messages via the Dispatch tab's “Operator SMS� tab. Messages are set up after selecting "Zoom" in program #2510. These messages are what the operator sees when selecting the “Operator SMS� tab. If users want to create a cancel code, they must have in their message "clear_code."
New GUI Messages (#1606): 16923-29 New IBS Messages (#1610): 3249 New Action Profiles (#1502): 2510/1-14, 2510/999
Added "Allow SMS Checkbox" in Dealer Profiles (#1537). This corresponds to the Installation Dealer. This field must be checked for an Incident to qualify for Interactive SMS. | Interactive SMS Definitions (#2510) Dealer Profiles (#1537) Installation Miscellaneous Fields (#1590) Zone Types (#1733) Dispatch (#537) GUI Messages (#1606) IBS Messages (#1610) Action Profiles (#1502)
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46777 | 08.92.11906, 07.92.26508, 08.92.11904, 07.92.26505 | 162 | New Language dropdown added within CID Auto Generation (#1724). Users can now create an auto generated CID entry that is tied to a language. | CID Auto Generation (#1724) |
46716 | 07.92.26470, 08.92.11899, 07.92.26495, 08.92.11900 | 101 | New Signal Injection Translation (#1685) is an advanced program similar to Alarm Translation Tables (#1876). Signal Injection Translation is utilized for direct inject signals through the API Manager.
New GUI Messages (#1606): 17549-17567 New IBS Messages (#1610): 3249 | Signal Injection Translation (#1685) API Manager GUI Messages (#1606) IBS Messages (#1610) |
47332 | 07.92.26636 | 101 | Added new Dealer column within User Trace (#553). When a user now does a search, the defined Dealer ID will be displayed as well (if applicable). | User Trace (#553) |
47176 | 07.92.26603, 07.92.26608 | 162 | New action 559/748 created. When this action is turned on for a user, they will only be able to access accounts in SBN Anywhere when there has been a signal with a zone type of "TST" received on the account within the last hour. Attempts to access accounts without the recent signal will show an error that access is denied because of no recent test signal. Note that because this action puts a limitation on accessing accounts, the special ALL profile is excluded from this particular action being that all actions are enabled by default for this profile and can't be turned off. | Action Profiles (#1502) SBN Anywhere |
47189 | 07.92.26604, 08.92.11961, 08.92.11962, 07.92.26605 | 150 | New Action 559/749 created. When this action is turned on for a user, they can view video on an account that is not in test. New GUI Message (#1606) ACTOPT msg 17598 - "Allow Viewing Video for Accounts Not in Test". | Action Profiles (#1502) GUI Messages (#1606) |
Utilities
SR# | Mod # | Company ID | Description | Related Documentation |
46721 | 08.92.11880, 08.92.11881, 08.92.11882, 08.92.11883 | 101 | API Engine within the API Manager has had updates applied to it to better reflect proper replication protocols. For further discussion about API Manager and the associated changes, please contact Innovative. | API Manager |
43819 | 07.91.26357, 08.91.11818 | 101 | All SBN Services have been made primary-secondary aware. Services pointed to a secondary server will no longer work. | SBN Service Manager |
46574 | 07.92.26440, 08.92.11863, 08.92.11878 | 204 | Payeezy integration has now been updated to work with Batch Payments. For additional details, please contact Innovative. | SBN Service Manager Contract Master (#548) |
47140 | 07.92.26587, 07.92.26590 | 204 | This change adds 1 new column to the Contact field drop down grid of Communication Log (#1888) that indicates to the user from where the Contact name is retrieved. The column represents ‘from Telemarketing account’ under the field name "Contact Text". An ‘X’ appears in the relevant column. | Communication Log (#1888) Marketing and Marketing Basics (#562) |
46493 | 08.92.11921, 07.92.26554 | 101 | API Engine is now able to run imports and exports via new option ie01. New GUI Messages (#1606) 17576-17578) Updated existing GUI Messages 17571 and 17572. | API Engine Options I GUI Messages (#1606) |
46754 | 08.92.11928, 07.92.26549, 07.92.26555, 08.92.11940 | 162 | New Duo 2FA integrated into SBN Anywhere. New Options (#1887) duoakey, duohost, duoikey, and duoskey. | SBN Anywhere Options (#1887) |
ATOM
SR# | Mod # | Company ID | Description | Related Documentation |
F1 Help
Delphi Forms |
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Program Numbers | 1610, 2510 |