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Outbound Slots

Outbound Slots

Outbound Slots


Outbound Slots

Program #:   1792

Module:    System Administration

Overview

Use Outbound Slots (program #1792) to define times for outbound slots to group collections calls for the best response. Setting times in Outbound Slots affects the output of the Get Next Record button in Marketing (program #562).

To access this program, select Outbound Slots (program #1792) from the main menu of SBN.

The Outbound Slots Window

The following graphic shows Outbound Slots as the program opens. The upper pane displays previously defined outbound slots.

Field/Column Descriptions

The following table describes the fields and columns used in Outbound Slots.

Field/Column

Description

From Time

Select a beginning time for an outbound slot.

To Time

Select an ending time for an outbound slot.

Using Common Functions

See the reference document Common Functions in SBN for more information.

Button Functions

The following table displays the buttons, describes the shortcut keys, actions, and functionality.

Button

Name

Shortcut Key

Action

Description

Get

ALT+F1

1792/ 1

Get record.

Change

F2

1792/ 2

Change selected record.

New

F3

1792/ 3

Create new record.

Delete

SHIFT+F10

1792/ 4

Delete selected record.

Print

CTRL+F8

1792/ 6

Print selected records.

Copy

SHIFT+F3

1792/ 999

Copy current record.

Previous

F4

1792/ 999

Select last record.

Next

F5

1792/ 999

Select next record.

Modifications and Updates to Outbound Slots

The following table lists modifications and updates to the Outbound Slots document.

Mod Number

Date

Description

n/a

8/20/14

Image updated.

n/a

11/25/14

Added note about Get Next feature in Marketing and Marketing Basics.

F1 Help

Delphi Forms tmoutslotsform
Program Numbers 1792


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