Action

Description

GUI

JAM

7

Add a manual check number to an AP voucher.

X

8

Set the check reprint flag on an AP voucher.

11

Access to vendor item code.

X

12

Add installations to an existing contract.

X

13

Change a contract.

X

15

Change a work order.

X

16

Delete a work order.

X

18

Change cycle fees from Contract Master.

X

19

Enable access to Cancel Contract Window.

X

20

Enable print function in the right-click menu in GUI grids.

21

Enable export function in the right-click menu in GUI grids.

22

Enable email function in the right-click menu in GUI grids.

23

Show graphical Alarm Queue signal bar.

24

Create or change AR payment batches.

X

25

Delete AR payment batches.

X

28

Add or change AR payments in a batch.

X

29

Delete AR payments in a batch.

X

30

Post AR payment batches.

X

31

Allow a negative AR payment.

32

Allows payments to be deleted.

X

34

List unposted AR payments.

X

36

Import AR payment batches.

37

Export payments, such as for direct debit.

39

Hold or release all reports in Report Queue.

X

41

Delete all reports, including active, from Report Queue.

X

42

Change your own report parameters.

X

43

Change all report parameters.

X

45

Name/address search in Contract Master.

46

Allows view of Payment Methods number, code, and date in Contract Master.

X

47

Name search from Add Payments dialog box.

X

48

Name/address search in Customer Service.

X

49

Controls initial display.

X

50

View Communication Log records.

X

51

Change existing Communication Log records.

X

52

Create new Communication Log records.

X

53

Search the Communication Log.

X

54

Remove an installation/zone from the Test or Runaway Queue.

X

55

Link multiple installations to a contract.

X

57

Unlink an installation from a contract with multiple installations.

X

58

Access No Reminder flag on Invoice Details window.

X

63

Change Cycle Fees on direct debit customers.

65

Change expected totals on AR payment batches.

X

66

Cancel contract only when the contract balance is zero and the actual pull date is filled.

X

67

Access to Account Adjustment window.

X

68

Load Collection Log.

X

69

Access to classes window in Service.

• This action was moved from 125 to 69 due to a conflict in Customer Service.

X

70

Access to Status dialog box in Data Entry.

71

Access to Open/Close Log in Service.

X

72

Access to Aging window in Service.

X

74

Access to Schedule window in Service.

X

75

Access to check some/all (Open/Close Status) in Service.

X

76

Access to Alarm Queue in Service.

X

77

Access to Change Log in Service.

X

81

Access to CS Basic.

X

82

Access to Zones in Service.

X

83

Access to Text in Service.

X

84

Access to Contacts in Data Entry.

85

Access to Alarm Log in Service.

X

86

Access to Service Log in Service.

X

87

Access to Communication Log in Service.

X

88

Access to Insert Test window in Service.

X

89

Access to Bulletins in Service.

X

90

Access to Service Queue in Service.

X

91

Access to Test Queue in Service.

X

99

Access Contract Master.

X

101

Open Panel Help window.

X

102

Access CS Base Old window.

X

104

Create a new request.

X

107

Access DE Base.

X

110

Create or change write-off batches.

X

111

Delete write-off batches.

X

112

Add or change individual write-offs in batches.

X

113

Delete individual write-offs in batches.

X

114

Post write-off batches.

X

115

List un-posted write-offs.

X

119

Access to Change Contract Status date.

Access Control in Action Plans.

120

Access to create cycle fees window from Contract Master.

X

121

Access to delete cycle fees function from Contract Master.

X

122

Close Work Order.

X

125

Requires check number to be typed when saving a payment.

• This action was moved from 69 to 125 due to conflict with Customer Service.

131

Add temporary comments in Service.

X

132

Access to Print Service Request function.

X

134

Add comment in Alarm Log from Service.

X

135

Change Open/Close Schedule from Service.

X

136

Change Zone status from Data Entry.

161

Recurring Key displays on all reports. The recurring queue and the template queue display in the job queue is controlled by 1502:1558.

X

162

When off, the Collections window loads first when users access program #0548. Action 68 must also be on.

X

163

Auto-post a payment batch.

181

Displays an error message when you attempt to change cycle fee information for an account that uses direct deposit as the payment method.

199

Allows users to change any user’s entry in the Communication Log.

X

201

Access to invoices through fields in the Work Order.

202

Change permits in Data Entry. Action 203 must also be on to access the permit window.

X

203

Access to permit window from Data Entry.

X

204

Access to field flagged as protected in required fields program.

205

View field flagged as hidden in required fields program.

X

206

Warning for a Data Entry CID or Panel Number Change, if activated in program #1843.

208

When off, SBN requires either the passcard or the code when a user places an account in test under the Insert Test tab.

X

210

Access to Payroll data from the Personnel.

211

Access to Inventory Allocation button in Data Entry.

212

Access to Social Security data in Personnel.

214

Allow use of [C] command in Monitoring.

X

215

Use the [K]Get without Ack function in Monitoring Queues.

X

216

Controls Automatic Queue Switching.

217

Service Queue can be set to auto update.

218

Schedule service for an invalid customer by overriding the No Service flag.

219

Perform Work Order approval function Group 2.

X

220

Override defaults in reports.

221

Access to All key in Report Queue.

X

222

Access to installer records in Schedule Capacity, program # 0575.

X

223

Access to sales person records in Schedule Capacity, program #0575.

X

224

Allows field changes to company defaults in app builder programs.

225

Allows field changes to user defaults in app builder programs.

226

Provides view only access to the Commission Change Log within Work in Process.

227

Access to technician records in Schedule Capacity, program #0575.

X

228

Allows the Monitoring[M] command to be used to lower the monitoring status of an account.

229

Access to Delete function in Data Entry.

230

Access to Work Order window from data entry.

X

231

Change mailing address in Data Entry. Action 244 must also be on to access the mailing address window.

X

232

IBS use only to define system defaults in app builder programs.

233

Change Zones in Data Entry. Action 243 must also be on to access Zones window.

X

234

Change Action Plans in Data Entry. Action 242 must also be on to access Action Plan window.

X

235

Add new agencies from Data Entry.

X

236

Add agency links to Zip codes from Data Entry.

237

Allows field changes to user group defaults in app builder programs.

239

Allows you to access the Load Defaults menu when in Toggle Edit mode in App builder programs.

X

X

240

Change installation in Data Entry.

X

241

Create installation in Data Entry.

X

242

Access to Action Plan function in Data Entry.

X

243

Access to Zones function in Data Entry.

X

244

Access to mailing address function in Data Entry.

X

246

Access to high authority HSL commands.

247

Limits field access on Data Entry window. Access only to:

• Alarm ID

• Code

• Passcard field

• Classes

• ins_no

• Comment in Service from Insert Test window:

• change mon_stat

• mon_dt

X

248

Access to the Timer function in Monitoring

249

Enables the Auto-Feed check box feature in Dispatch. This check mark causes SBN to automatically get the next alarm in the queue 10 seconds after the current alarm is resolved.

Warning: This feature could cause an unmanned terminal to accept the alarm.

X

250/17

Access to Cycle Fee Adjustment column in Work Orders

X

250/18

Access to One Time Fee Adjustment column in Work Orders

X

250/19

Access to line item close on the Work Order.

X

251

If not selected in Action Plans, the Call List window and Get Action Plan window cannot be viewed.

X

256

Access to dealer, source, product, miscellaneous 6, sales branch, sales region and program fields on Marketing Basics window.

X

257

Use items not on price list in the work order.

X

258

Access Passcard ID and Name.

259

Allows update of Installation Number when in Change mode in Data Entry.

X

260

Allows update of read-only installation templates.

X

261

Allows module jump.

X

252

Allows access to the Clear All Defaults in the Toggle Edit Load Fields menu.

X

262

Access to Monitoring.

X

263

Use monitoring with test parameter active.

Test queue only.

264

Use wildcards in Name/Address Searches.

X

265

Change Alarm Queue in Monitoring.

Use Q s+/- functionality.

266

Modify Alarm Log using print flags.

X

267

Access to [M] command in Monitoring.

268

Access to Queue 16 in Monitoring.

X

269

Place account in Test or Runaway for extended period. (The limit is determined by setting in option tqnse.)

270

Look up agencies and see main agency phone numbers in Service.

271

View codewords in Service.

272

Change a Service Request.

X

273

Create a Service Requests.

X

274

Change monitoring status in Data Entry.

X

275

Place an account into Test in Service.

X

276

Access to Schedule Request program in Data Entry.

277

Reschedule a schedule request.

• Action 276 must also be active to access the Schedule Request dialog box.

X

278

Cancel a previously entered Schedule Request.

• Action 276 must also be active to access the Schedule Request dialog box.

279

Access to [F1] hot key function from menus.

280

View all Software Requests in program #1735.

X

281

Delete Branch Inventory items.

X

282

Create or change Branch Inventory items.

X

283

Make adjustments to branch inventory using Transactions window.

X

284

Controls access to Insert Test Window.

X

286

Controls access to unclose a pay period in program #1849.

287

Add/Change Installer/Technician Payroll data.

288

Add/Change Sales Payroll data.

289

Post physical inventory.

X

290

Allows users to continue logging in to SBN when not on the Primary server.

291

Perform IBS functions on software requests.

X

292

Override discounts in Work Orders. (This action must be defined in program #1796.)

293

View inventory for other branches.

294

Perform Data Entry approval function.

295

Create purchase requisition in Branch Inventory.

X

296

Add/Change Telemarketer Payroll data.

297

Use edit in Import/Export functions.

298

Access to Cost field in Branch Inventory.

X

299

Perform Work Order approval function Group 2.

X

300

Allow users to allocate a schedule request in Schedule Detail window.

X

535

Allows a user to update the communication log entry that was created by a different user.

X

Mod Number

Date

Description