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Referral Log

Referral Log

Referral Log


Referral Log

Module:    Account Generation

Overview

The Referral Log displays all referrals for an account in Marketing. This log shows the status of each referral, along with the name and address. Entries in the Referral Log originate both from the New Referral dialog box and the Referrals tab. This tab is read-only.

Navigating to the Referral Log

Use the following steps to access the Referral Log:

1.  From the main SBN toolbar, select Menu.

2.  From the drop-down menu, select Go To.

3.  In the Go To Program dialog box, type in "562" and press Enter.

w Marketing and Marketing Basics opens.

4.  Choose the Referral Log tab in the lower pane of Marketing.

The Referral Log Tab

The following graphic shows an example of the Referral Log.

Column Descriptions

The following table describes the columns used in the Referral Log tab.

Column

Description

Inquiry Number

Inquiry number for the referred account.

Status

Current status of the referred account.

Name

Name on the referred account.

Address

Street address of the referred account.

Related Programs

The following table lists programs related to the Referral Log.

Program

Number

Document Link

Description

Marketing

562

Marketing and Marketing Basics

Create new referrals for potential customers that appear in the Referral Log.

Referrals Tab

n/a

Referrals

Enter referral information for potential customers that appears in the Referral Log.

Modifications and Updates to the Referral Log

The following table lists modifications and updates to the Referral Log document.

Mod Number

Date

Description

n/a

07/22/08

document rewritten

n/a

10/30/14

Images updated.



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