Account Management Reports

Section Overview

Account Management Reports supplement Account Management programs by generating related information in hard copy. Account Management Reports display information about alarm activity, action plans, customer and installation details, passcards, patrol agencies, service requests, and statistics for customer service evaluation.

Topic List

This section includes the following topics:

Acknowledge Report

Action Plan Data Control

Action Profiles Report

Add Delete Report

Agent Call Types Report

Alarm Activity Report

Alarm Check Report

Alarm Disposition Distribution

Alarm Distribution Report

Alarm Log for Account Report

Alarm Log History External Report

Alarm Log History Internal Report

Alarm Ticket

Alarms with Specific Type

Archived Uniform Alarm Log History Report

Bad Accounts Report

Callout Log Report

Cancellation Tracking Report

Change Log Report

CID Short Information Report

CS Customer Listing Report

Customer Information Report

Data Entry Data Control

Dealer Activity Report

Dispatch Report

Disposition Report

Dispositions with Specific Type

Event Activity Report

Events with Specific Type Report

Ins With <=XXX Events

Ins With >=XXX Events

Inspection Tickets

Installation History Report

Installation List Report

List of Installations Report

Low Battery Report

Number of Alarms Report

Open Close Core Report

Open Close Report

Open Close Status Report

Passcard Printing

Patrol Company Report

Patrol Statistics

Periodic Test

Permit Status Report

Response Time Statistic Options Report

Response Time Statistics

Service Average Open Time by Installer Technician Report

Service Code Report

Service Log Report

Service Not Finished Within X days by Installer Technician

Service Request Cause Count Report

Service Request Count by Installer Technician and Subscriber

Service Request Item Count Report

Service Resolution Report

Service Tickets Report

Technician Log

Unknown CIDs

Unknown Zones

User Activity

User ID History Report

Zip Code Report