Options H

On/Off or Value

Option

Default

Description

Dynamic

v

hh_fwd

114

Home Health Signal Forwarding Event #.

+

v

hh_match

6

Minimum verbal match.

+

v

hh_pause

3

Seconds to wait for a verbal input.

+

v

hh_term

HH_IVR

Terminal to associate with a new incident.

+

v

hh_zone

501

Zone used for Home Health incident.

+

v

hh_zone2

502

Zone used for Home Health fall detection incident.

+

v

hlock

Holdlock

This option allows a user to apply a holdlock.

hlptxt

On

When on, this option allows a user to have access to the help text edit feature.

v

holdid

This option holds the client or company ID and information selected in the Invoice Status and Payment Status tabs. This option allows users to link to a credit card/ACH processor outside of SBN. When users click on View Invoice, an external window linked to the processor will display, allowing them to make payments to or credit an account.

v

hseccol

Use this option to define the color of text in which a contact flagged as High Security (in the Action Plans tab of program #559) will appear in Dispatch.

Define this option with a legal Windows color name (e.g., Red, Black, Maroon).

If you leave this option blank, SBN will not highlight the High Security contact in Dispatch.

+