Phone Types

Program #:   1840

Module:    System Administration

Overview

Use Phone Types (Program #1840) to define types of phones and pagers. A menu of Phone Types appears in Personnel (program #1811) for identifying pager phone numbers for employees. In Phone Types, you can categorize phone numbers for both alphanumeric and numeric pagers.

Note: SBN supports GSM modem integration for sending Short Message Service (SMS) pager messages.

Navigating to Phone Types

Use the following steps to navigate to Banks:

1.  From the main SBN toolbar, select Menu.

2.  From the drop-down menu, select Go To.

3.  In the Go To Program dialog box, type in "1840" and press Enter.

  w The Phone Types program opens.

The Phone Types Window

The following graphic shows Phone Types as the program opens. The upper pane displays previously defined phone types.

Field/Column Descriptions

The following table describes the fields and columns used in Phone Types.

Enable SMS

In Phone Types Program #1840, when a user enters an "M" in the A/N field, it enables SMS for a phone type associated with an incident.

When an incident is associated with a contact number in an Action Plan, the contacts must have a phone number associated with a Phone Type. If the phone type has an "M" in the A/N field the SMS will be enabled.

Using Common Functions

See the reference document Common Functions in SBN for more information.

Button Functions

The following table displays the buttons, describes the shortcut keys, actions, and functionality.

Modifications and Updates to Phone Types

The following table lists modifications and updates to the Phone Types document.