Options B
Options B
On/Off or Value |
Option |
Default |
Description |
Dynamic |
c |
Off |
When this option is on, SBN clears data entered in the Search dialog box when you exit and re-enter the dialog box. When this option is off, SBN retains data entered in the Search dialog box when you exit and re-enter the dialog box. |
|
|
c |
Off |
When this option is on, SBN activates HSL interface tables and functions. Note: This option is only available to companies who request it. |
|
|
c |
On |
When this option is on, SBN creates temporary tables by start_sql.
|
|
|
c |
On |
When this option is on, SBN displays a warning message when a user chooses ESC to exit the main menu. |
|
|
c |
Off |
Customers in England can use this option along with a postal code CD-ROM to use specific codes. When this option is on, SBN imports the specific codes from the CD-ROM into program #1581.
|
|
|
c |
On |
When this option is on, SBN creates procedures using temporary tables created by option ba014. |
|
|
c |
On |
When this option is on, Title becomes a required field in:
|
|
|
c |
Off |
When this option is on, Codewords maintain their positions, even when others are deleted. Use this option when a specific type of codeword must have a certain position in the list of codewords. |
|
|
c |
Off |
When this option is on, SBN activates Monitoring copy task functions for companies with multiple servers.
|
|
|
c |
Off |
When this option is on, SBN activates Data Entry copy task functions for companies with multiple servers.
|
|
|
c |
Off |
When this option is on, SBN activates service copy task functions for companies with multiple servers.
|
|
|
c |
Off |
When this option is on, SBN activates ALL copy task functions for companies with multiple servers.
|
|
|
c |
Off |
When this option is on, SBN activates Contract Master copy task for companies with multiple servers.
|
|
|
c |
Off |
When this option is on, SBN activates Marketing copy task for companies with multiple servers.
|
|
|
c |
Off |
When this option is on, SBN activates Work Order copy task for companies with multiple servers.
|
|
|
c |
Off |
When this option is on, SBN restricts users’ access to records that match their Dealer and Branch profiles in Contract Master.
|
|
|
c |
On |
When this option is on, SBN logs changes to the following fields in the Alarm Log:
|
|
|
c |
Off |
When this option is on, SBN logs changes to the monitoring status or temporary comments to the Alarm Log with option ba108, and flags the changes as non-printable. |
|
|
c |
Off |
When this option is on, the User Log (program #0553) tracks users by the modules they have accessed. This program also tracks users that are on the wrong SBN build number. |
|
|
c |
Off |
When this option is on, aging information displays in the Service dialog box. |
|
|
c |
Off |
When this option is on, SBN activates Scheduling copy task for companies with multiple servers.
|
|
|
c |
On |
When this option is on, you can enter only one occurrence per holiday in Holiday Calendar (program #1747). Each time you need to define a new holiday, you must delete the old one. |
|
|
c |
Off |
When this option is on, you can create a purchase order to support multiple branches in Purchasing (program #0571). |
|
|
c |
On |
When this option is on, IBS utility programs — such as Software Request (program #1735) and Modifications (program #1773) — include a Change mode. |
|
|
c |
On |
When this option is on, SBN uses the new Work Order format for all work orders. |
|
|
c |
On |
When this option is on, Passcard search also searches Codewords for a match. When this option is off, SBN searches only Passcards. |
|
|
c |
Off |
When this option is on, SBN links problem codes and call types in:
|
|
|
c |
On |
When this option is on, SBN enables restore and cancel delays on zones. This option affects the following Zones fields:
|
|
|
c |
On |
When this option is on, additional fields appear in Action Plans and Installation. |
|
|
c |
On |
When this option is on, SBN always creates a work order in the background when a user outdates a service request. When on, SBN computes the number of dispatches for the agency defined in program #1892 and attaches the number to the installation. When this option is off, SBN creates work orders based on the user from service requests when a user sets the Chargeable flag in the Outdate dialog box. When on, SBN automatically creates a work order when a Maintenance Ticket is generated in Maintenance Ticket Generation (program #701). Note: IBS does not recommend using this option unless you specifically need it. |
|
|
c |
Off |
When this option is on, SBN activates Patrol Ticket functionality so that it creates a ticket when a user dispatches a patrol agency.
|
|
|
c |
Off |
This option determines to which Alarm Queue signals go:
This option must be on to use Queue Routing (program #1738). |
|
|
c |
On |
When this option is on and a user creates or changes a Service Request, SBN adds an entry in the Alarm Log. When a user marks a technician
In the Schedule Board, SBN creates an entry in the Alarm Log. |
|
|
c |
Off |
Used for Datavision. |
|
|
c |
Off |
When this option is on, SBN uses a branch number as a prefix for inquiry numbers in Marketing. |
|
|
c |
On |
When this option is on, SBN logs agency phone numbers in the Alarm Log. When this option is off, SBN does not record agency phone numbers in the Alarm Log.
|
|
|
c |
Off |
When this option is on, SBN bases tax on the cost of an item rather than the sales price of an item.
|
|
|
c |
Off |
When this option is on, SBN does not clear Passcard search parameters after a user exits and reenters the Search parameters dialog box. Option ba001 must be on to use this option. |
|
|
c |
Off |
When this option is on, Phone Number becomes a required field in the Contacts window of Action Plans. |
|
|
c |
On |
When this option is on, SBN maintains counters to track:
This option must be on to enable billing for excessive signals. |
|
|
c |
Off |
When this option is on:
When this option is off, a user cannot change the priority of a zone. |
|
|
c |
ba138 |
Off |
When this option is on, the Zone grid requires an entry in the detector column. |
+ |
c |
Off |
When this option is on, installation numbers must be unique throughout SBN. When this option is off, installation numbers must be unique by Dealer ID only. |
|
|
c |
On |
When this option is on, SBN activates detector functionality for zones and also adds the Supplemental 1, Supplemental 2, and Special Attribute 1-10 fields to the Details window in the Zones tab. |
|
|
c |
Off |
When this option is on, agencies in the Call List can have a sequence number of 0 (zero). Agencies with a sequence number of 0 (zero) appear first on the Call List. Standard contacts with a sequence number of 0 (zero) appear after agencies in the following order: |
|
|
c |
On |
When this option is on, the Installation Date defaults to the current date when saved in Data Entry. When this option is off, the Installation Date field remains blank unless a user types a date. |
+ |
|
c |
On |
When this option is on, SBN validates zip codes in the following windows:
If the zip code is not in the Zip Code table, SBN displays a warning. A user must type a valid zip code to save the record. |
|
|
c |
Off |
When this option is on, SBN indexes the following fields for name/address search:
This option makes searching faster for larger databases. |
|
|
c |
Off |
When this option is on and a user changes the Online Date in Data Entry, SBN updates the Customer Since field in Contract Master, if that field is blank. |
|
|
c |
Off |
When this option is on, SBN indexes the Zip Code field for name/address search. This option makes searching faster for larger databases. |
|
|
c |
Off |
When this option is on, users can view all contracts, regardless of branch/dealer restrictions, but users can change only those records that match the dealer/branch restrictions in their user profiles. |
|
|
c |
Off |
This option enables a user to finance an entire work order by flagging only one field. When this option is on and a user flags any item on a work order as Financed, SBN will flag all lines. If users do not flag items as Financed, SBN will not flag any new items added to the work order. When this option is off, a user must flag each line individually. |
|
|
c |
Off |
When this option is on, a user can attach an item code to the zones table for use in Fire Testing. |
|
|
c |
Off |
When this option is on, a user can set different intervals within the same fire test group. |
|
|
c |
On |
When this option is on, SBN saves passcard numbers and extensions in the Open/Close Log along with the Passcard holder name.
|
|
|
c |
Off |
When this option is on and a user changes a fee on the Cycle Fees window in Contract Master, SBN changes the commission in Work Orders. |
|
|
c |
On |
When this option is on and a user uses the On-Site or Off-Site function in Scheduling (program #563), SBN automatically displays the Test Queue insert window. |
|
|
c |
Off |
When this option is on, the user who closes a work order must be different from the user who created the work order. |
|
|
c |
Off |
When this option is on, work orders must be in an approved status before a user can use the Pick function from the Inventory module. |
|
|
v |
0 |
Use this option to define the minimum one-time value of a work order before SBN enforces option ba154. |
|
|
v |
0 |
Use this option to define the minimum cycle value of a work order before SBN enforces option ba154. |
|
|
c |
On |
When this option is on, SBN keeps and displays line item commission calculations in the Commission Calculation window. |
|
|
v |
1 |
Use this option to define the number of months in the Actual Cycle Fees field in the Budget window of Pay Profiles (program #1809). |
|
|
c |
Off |
When this option is on, SBN displays the following fields in Zones: |
|
|
c |
On |
When this option is on, the work order must be in an approved status before a user can enter a request to schedule an installation. The work order must be in the status of ’Ins Req’. |
|
|
c |
Off |
When this option is on, the amounts in the Totals field in Work Orders include tax. |
|
|
c |
Off |
When this option is on, SBN calculates and displays branch sales numbers from the Budget window of Pay Profiles (program #1809) in the Commission Calculation window. When this option is off, SBN calculates the branch sales numbers as a roll up of personnel attached to the branch. |
|
|
c |
Off |
When this option is on, the payroll periods in Payroll Periods (program #1849) display the last date inclusive in the payroll period range instead of our standard last date exclusion. For example, instead of 1/1/XX to 2/1/XX, SBN displays 1/1/XX to 1/31/XX. |
|
|
c |
Off |
When this option is on, a permit must be defined in Data Entry before a user can schedule an installation. At least one permit on the account must have the Satisfies Required Criteria flag selected in Permit Types (program #1576). |
|
|
c |
Off |
When this option is on, SBN displays a two-character day description in the first two positions of the Alarm Log. In JAM only, the year field does not display when this option is on. |
|
|
c |
Off |
When this option is on and a user runs Maintenance Ticket Generation (program #701), SBN generates a separate service ticket for each CID. When this option is off, SBN generates a single ticket for each installation. |
|
|
c |
On |
When this option is on, the maximum commission limit restricts the commission. The maximum commission limit derives from l Work order type
When this option is off, the maximum limit does not apply. SBN allows a flat fee commission on work orders with zero one-time fees. The flat fee commission derives from Commission Sources/Packages (program #1852). |
|
|
c |
Off |
When this option is on, the Paging Personnel menu sorts by Last Name. When this option is off, it sorts by Personnel ID. In GUI, you can also use the headings to sort the lists. |
|
|
c |
Off |
When on, this option displays the number of call out incidents in the last set number of days in the Dispatch tab, In order for SBN to calculate this number, you must specify events as �Call Out� events in Monitoring Event Extensions (program #1751). Use this option with option ba172. |
|
|
v |
|
Use this option to define the number of days to look back in SBN for call out incidents. In order for SBN to calculate this number, you must specify events as �Call Out� events in Monitoring Event Extensions (program #1751). Use this option with option ba171. |
|
|
c |
ba173 |
Off |
When this option is on, a user can display the number of call out incidents for a specific time period in Dispatch. Use this option with option ba174. |
|
v |
ba174 |
|
Use this option to define the number of days to look back in SBN for call out incidents. Use this option with option ba173. |
|
c |
Off |
When this option is on, SBN logs changes made to Zones in the Change Log. Option mo105 activates the Data Entry Change Log. |
|
|
c |
Off |
When this option is on, SBN logs changes made to Action Plan Texts in the Data Entry Change Log. Option mo105 activates the Data Entry Change Log. |
|
|
c |
Off |
When this option is on, SBN logs changes made to Action Plan call lists in the Data Entry Change Log. Option mo105 activates the Data Entry Change Log. |
|
|
c |
Off |
When this option is on, SBN enables the Zip Code Range table. This is different from the normal table used. This option should no longer be used. |
|
|
c |
Off |
When this option is on and a user creates patrol pickets in program #705, SBN flags the patrol tickets with an approved status. |
|
|
c |
Off |
When this option is on, SBN creates an index on Contact Name; used in program #588. |
|
|
c |
On |
When this option is on, SBN uses Branch User Access (program #1740) to restrict access to Monitoring Queues. When this option is off, SBN uses Misc User Profile (program #1745) to determine branch users. |
|
|
c |
On |
When this option is on, users must select the Mail Group fields in Data Entry (program #0559) from a menu:
|
|
|
c |
Off |
When this option is on, SBN replaces shift functionality for a special watch record with the number of patrols in a 24-hour period. |
|
|
c |
On |
When this option is on, Copy Contacts in Data Entry (program #559) creates new contact records. When this option is off, the Copy function creates links between accounts for those copied contacts; therefore, when users change information on one contact, SBN changes the information on the linked accounts. |
|
|
c |
Off |
When this option is on, SBN considers accounts with identical member/dealer numbers as related. When a user places one related account in the Test Queue, any related account accessed in Monitoring displays the message �Related Installation In Test Queue� on the command line of Dispatch. |
|
|
c |
On |
When this option is on and SBN processes signals, SBN compares the Zone/Area/Code fields using the SQL-like syntax. For example, if a user creates a zone in Data Entry using an _, SBN routes all one digit zones against this entry in Monitoring. |
|
|
c |
Off |
When this option is on, users must define all Work Order one-time variances with an adjustment code before they can save those work orders. |
|
|
c |
On |
When this option is on
SBN searches for exact matches. For example, if a user enters the number 972-518-2250 in a new inquiry, the search will not match that number with an inquiry that contains the phone number 9725182250. |
|
|
c |
On |
When this option is on, SBN supports the Search capability for Contact Phone # 1, 2, and 3. When this option is off, SBN supports the search capability for only the Phone # 1 field. |
|
|
c |
On |
When this option is on, SBN:
|
|
|
c |
Off |
When this option is on:
The Services Requested fields default to N; therefore Y and N are accepted values. When this option is off:
|
|
|
v |
SERV |
Use this option to define the default Work Order Type for work orders created when outdating a service request from the Service Module when the chargeable flag is set. Option is now dealer based. |
|
|
c |
On |
When this option is on, SBN includes hidden zones in the default view of the Zones tab in Data Entry and Monitoring. When this option is off, SBN excludes the Hidden Zones fields from the Zones tab. |
|
|
c |
Off |
When this option is on, SBN activates the Call Out Log (program #705). When this option is on:
|
|
|
c |
Off |
When this option is on, users can only close work orders in an approved status. |
|
|
c |
Off |
When this option is on, users can associate standard messages with |
|
|
c |
Off |
When this option is on and a user saves a Service Request with a status that requires a service visit, SBN creates a temporary comment using the request Description field. |
|
|
c |
Off |
When this option is on, SBN puts items not previously in Pick status into Pick status during the invoicing process. |
|
|
c |
Off |
When this option is on, SBN computes the number of dispatches for the agency defined in program Service Types (program #1892) and attaches them to the installation. |
|
|
c |
Off |
When this option is on, SBN computes the SBN-generated Purchase Order number as a combination of
|
|
|
c |
Off |
When this option is on, the Item Code menu in the Inspections tab displays all items that have the Inspection Type field completed, and the Item Code menu of the Installed Components tab displays all items in program #1535 that have the Component check box selected. When this option is off, the Item Code menu in the Inspections tab displays only installed components that have the Inspection Type field completed, and the Item Code menu of the Installed Components tab only displays items from work orders for the selected installation. |
|
|
c |
Off |
When this option is on and a user chooses the Copy [F5] function in Data Entry (program #559), SBN inserts today’s date as the last test date. |
|
|
c |
Off |
When this option is on, SBN uses a base number of (0) for the CID index in the Backup CID column of the Alarm Log. Thus when a signal is received from the primary CID, the Backup CID column is blank. If a signal is received from the second CID, the column displays a 1. If a signal is received from the third CID, the column displays a 2, and so on. When this option is off, the first CID index is 1. |
|
|
c |
Off |
When this option is on, users can define a General Ledger number for each line of a Purchase Order. SBN then automatically sets and validates the numbers against the Chart of Accounts while converting the requisition. |
|
|
v |
|
Use this option to define what SBN inserts for each line of the Purchase Order while converting the requisition. For example, if this option is set as <<�.� + rtrim(@br) + ;.� + "04�>> the General Ledger inserted is 1234.0111.04, where 1234 is the General Ledger Number, 0111 is the branch number and 04 is a constant. When this option is on, option ba220 must also be on. |
|
|
c |
Off |
When this option is on, SBN enables commission on a Work Order with a total of $0. It enables users to have the max commission active and bypass $0 on a Work Order. When this option is on, option ba169 must also be on. |
|
|
c |
On |
When this option is on, SBN allows a user to pick additional items when that user picks a Work Order. When this option is off, SBN blocks a user from picking additional items when that user picks a Work Order. |
|
|
c |
Off |
When this option is on, SBN sets the service branch field to the same as the installation branch field when a user saves the record. Option is now dealer based. |
|
|
c |
Off |
When this option is on, SBN inserts the SC ID field in Marketing as the default when users choose Reopen/Close [F4] in Work Orders. Users must choose Default Sales [F1] for this to occur. |
|
|
c |
On |
When this option is off, SBN does not verify installers or technicians scheduled through the VRU. |
|
|
c |
Off |
When this option is on, SBN logs changes made in the Zone Test window into the Data Entry Change Log. |
|
|
c |
Off |
When this option is on, technicians or installers can have only one account in test mode at a time. |
|
|
c |
Off |
When this option is on, SBN logs changes made to Open/Close schedules into the Data Entry Change Log. |
|
|
c |
Off |
When this option is on, SBN attaches the satellite warehouse to the service Work Order created from the Outdate Service dialog box, based on the satellite warehouse attached to the technician assigned to the service ticket.
|
|
|
c |
Off |
When this option is on and a user creates a Schedule Request for any resource type, SBN requires a requested schedule date — used for scheduling pre-allocation. |
|
|
c |
Off |
When this option is on, SBN uses an index on the Master CID to create an aggregate downloadable Passcard file for all accounts sharing the same Master CID. When this option is off, SBN does not create the Passcard file. |
|
|
c |
Off |
When this option is on, users may approve work orders before they create the associated contracts. |
|
|
c |
Off |
When this option is on, SBN indexes the Key 2 field in the Communication Log. |
|
|
c |
Off |
When this option is on, Resources in the Work Order tab must total 100% per resource. |
|
|
v |
3 |
Use this option to define the default view of the Schedule Board (program #563) as it opens. |
|
|
c |
Off |
When this option is on, the Text field in Zones defaults from the Zone Type field. |
|
|
v |
0 |
Use this option to define the default expiration date for a temporary action plan. |
|
|
c |
On |
When this option is off, the State field does not default based on zip code. |
|
|
c |
On |
When this option is off, a change to a passcard in Action Plans does not automatically set the Print flag. If the option is off and a user wants to print, the user can set the Print flag manually. A new passcard automatically sets the Print flag. |
|
|
v |
600 |
Use this option to define the number of seconds that the timer waits before reentering the operator’s queue when a user chooses the Guard In Monitoring Action. |
|
|
c |
On |
When this option is on, users can use the Leased/Owned flag to add items to a work order using the system types. |
|
|
c |
Off |
When this option is on and a user chooses the System Type button, SBN appends new items added to a work order. |
|
|
c |
On |
When this option is off, the user can save a work order without scrolling through all tabs. |
|
|
v |
|
Use this option to define labor calculations by line item. |
|
|
c |
Off |
When this option is on, the Data Entry copytask handles the Communication Log. |
|
|
c |
Off |
When this option is on, users cannot drop items into a work order if the items are not on the price list. |
|
|
c |
Off |
When this option is on, SBN provides an extra index on ma_installations. |
|
|
c |
ba249 |
Off |
When on, inserts a message that asks if users want to approve/unapprove the work order upon saving. This option is now covered by action 250/62 in Action Profiles (program #1502). |
|
c |
Off |
When this option is on, the Approval tab uses the burdened cost instead of the standard cost in the following programs:
|
|
|
c |
Off |
When this option is on, SBN treats action plans with types 10-19 with no timer or a timer of 0 as having types 20-29. |
|
|
c |
On |
When this option is off, the one-time and cycle fee discount factors do not apply to the commission calculation when the adjustment is positive. |
|
|
c |
Off |
When this option is on, SBN requires users to assign problem codes to the call codes they use in the service request window. |
|
|
c |
On |
When this option is off, SBN combines like items on a purchase order into one line in the Purchase Order report. Thus the additional text that can be added to a purchase order line will NOT appear in the report. |
|
|
c |
Off |
When this option is on, the schedule board will default to the Detail view during jump. |
|
|
c |
Off |
When this option is on, SBN limits the account numbers available in the work order to only those contained in the Linked Billing Accounts tab. |
|
|
c |
Off |
When this option is on, SBN shows all uninvoiced work orders:
This will disregard the schedule date. |
|
|
c |
Off |
When this option is on, SBN requires users to enter a credit reason:
|
|
|
c |
Off |
When this option is on, SBN adds the Phasing tab and functionality to Service/Data Entry. |
|
|
c |
Off |
When this option is on, SBN adds the Floorplans tab and functionality to Service/Data Entry. |
|
|
v |
5 |
Use this option to define the Refresh Rate in the Alarm Log to the number of seconds specified. This replaces the Refresh Interval [ALT+F11] in the Alarm Log. |
|
|
c |
On |
When this option is off, prices from a received purchase order will not update the Item Vendor prices in the Item master (program #1535). |
|
|
c |
Off |
When this option is on and users pick or return work orders in Branch Inventory (program #1757), SBN requires them to select an Installer or Technician. |
|
|
c |
Off |
When this option is on, the price list must include additional items picked or returned to a work order. |
|
|
c |
On |
When this option is off, SBN does not include the standard labor cost of a kit in the labor rollup. |
|
|
c |
On |
When this option is off, SBN will not auto-create work orders during scheduling. |
|
|
c |
Off |
When this option is on, SBN asks users if they want to remove an installation from test when outdating a service ticket on an installation currently in test mode. |
|
|
c |
Off |
When this option is on, SBN compares the time stamps of the Alarm Log and the Open/Close Log for signals received at the same time to determine which signal arrived first. Use this option only if you have problems determining the order of alarm versus open/close signals. |
|
|
c |
Off |
When this option is on, SBN automatically emails incidents after users have resolved them in Dispatch. |
|
|
c |
Off |
When this option is on, SBN bases the menu for Key 2 in the Communication Log on the selection of Key 1. |
|
|
v |
|
A value of X entered for this option sets the Print flag in new work orders. |
|
|
c |
On |
When this option is on, executes default installer/technician/sales person in Work Order. Dynamic by dealer. |
+ |
|
c |
Off |
This option is for Protectron only. The default is off for all other companies. When this option is on, SBN does not validate the reference WO for those customers whose contract number begins with the prefix �INT.� When this option is on, turn off action 250/123 for all users. |
|
|
c |
Off |
When this option is on, the Vendor menu displays only those vendors defined in program #1535. When this option is off, all vendors appear in the Vendor menu. |
|
|
c |
Off |
When this option is on, the GL Type attached to the sales person appears on the contract when the sales person is defined in the Data Entry Basics tab. |
|
|
c |
Off |
When this option is on and users tab from ID to Percentage in the Resources tab in Work Orders, the Percentage field defaults to 100%. |
|
|
c |
Off |
This option is for Protectron only. The default is off for all other companies. When this option is on, SBN uses Cust Type in zip code lookup. |
|
|
c |
On |
Partner invoicing functionality |
- |
|
c |
On |
Partner invoicing destination machine |
- |
|
v |
|
Partner item added in copy |
||
c |
Off |
When this option is on and a user schedules a technician in the schedule board, SBN fills the Satellite Warehouse field in the related work order. |
+ |
|
c |
Off |
When this option is on and a user cancels a technician without deallocating the job, SBN will remove the allocated work orders from the schedule board. |
+ |
|
c |
On |
When this option is off, users may view past schedules but may NOT:
|
+ |
|
c |
Off |
When this option is on, users cannot schedule service technicians across branches or regions on the same day. |
+ |
|
c |
On |
When this option is off, users cannot change Vendor Item codes in Purchasing (program #571). |
+ |
|
c |
On |
When this option is on, SBN creates an index on the Member Number in the Installation pane of Contract Basics. This makes searches faster. This option works with option ba201 and option ba343. |
|
|
c |
Off |
When this option is on, users own service tickets in the Service Queue from the time they choose Change for that service ticket until they choose Save. |
+ |
|
c |
Off |
When this option is on, SBN uses the second CID for caller ID purposes rather than the telco #. When using Event 110, comments entered in alarm call will auto-populate into the subsequent CID rows, creating a new CID. |
|
|
c |
Off |
When this option is on and a user changes a passcard number, SBN will create an entry in the Change Log of all customers who use that passcard. |
+ |
|
c |
Off |
When this option is on, the following reports will report by monitoring branch:
|
+ |
|
c |
Off |
When this option is on, SBN fills the Item Number field in the Zones tab based on the selected detector type if an item number is attached to a detector type in Detector Types (program #1827). When this option is on, option ba340 should be off. |
+ |
|
c |
Off |
This option only applies to UNIX-based server systems. When this option is on, Phone Change Batches (program #1723) will use xp_cmdshell to execute phone change batch run. Users can log out of their workstations and the process will continue to run in the background. |
+ |
|
v |
|
Partner invoicing imm price list group |
||
v |
|
Partner invoicing imm price item |
||
v |
|
Partner invoicing imm price item for take overs |
||
c |
Off |
When this option is on, the Response Time in Graph will display only new alarms. |
+ |
|
c |
Off |
When this option is on, Inventory In Transit (report #2149) uses standard cost. |
+ |
|
c |
Off |
When this option is on, the paging queue relay for workstations looks only at alarms with no terminal relationship. |
+ |
|
c |
Off |
When this option is on, Background Tasks (program #1712) archives old data from various Alarm Log tables into separate tables. Note: Options ba301 and ba422 can be used simultaneously. |
|
|
c |
On |
This option affects the speed of phone searches. When this option is off, SBN eliminates the ’r;search for distinct’ functionality in phone searches. SBN performs phone searches faster, but may send you to the next selection window if the phone number belongs to a contact who appears on two or more action plans for the same customer. |
|
|
v |
2 |
Use this option to define the number of hours back the report scheduler will look to generate recurring reports. When the report scheduler is off and then restarted, it will look back to the time it was stopped to generate any recurring reports that were scheduled during the time the report scheduler was off — if the report scheduler was off for a shorter time than defined in this option. If the report scheduler was off for a time equal to or greater than defined in this option, it will only look back the defined time. |
+ |
|
v |
|
Use this option to define the default for the Line Roll Up flag in Work Orders:
|
+ |
|
v |
"" |
Partner invoicing work order types |
||
c |
On |
When this option is on, a check box appears in the Paging dialog box for controlling whether the page creates an entry in the Alarm Log for the account they have open. When this option is on, use action 572/9 to control access to the check box.
When this option is off, users can initiate a page from the Paging Queue (program #572) without generating an entry in the Alarm Log for an account they have open. |
+ |
|
c |
Off |
When this option is on, the Price List Group field in the Quality Control window of Call Out Log (program #705) defaults from the Price List Group defined in the Contract Details tab in Contract Master (program #548) for the account associated with the Call Out incident. You cannot have this option on if:
|
+ |
|
v |
|
Use this option to define the default Group for the collector phone in Export 14 (Word format) of Reminder Calculation (program #1570). |
+ |
|
v |
|
Use this option to define the default Bank in Export 14 (Word format) of Reminder Calculation (program #1570). |
+ |
|
c |
Off |
When this option is on, SBN indexes territories (s#terr) in installations (ma_installations). |
|
|
c |
Off |
When this option is on, the Price List Group field in the Quality Control window of Call Out Log (program #705) defaults from the Price List Group defined in the Agency Pricing tab of the Patrol Agency. You cannot have this option on if:
|
+ |
|
c |
Off |
When this option is on, SBN will look up Item Codes in the Service Ticket grid based on Zones; however, the service request will include only items flagged as Include in Service. |
+ |
|
v |
0 |
Use this option to define the number of days to offset the transaction date of a special partner invoice reversal work order. |
+ |
|
v |
|
Use this option to define the price list group that will trigger option ba314. |
+ |
|
v |
|
Use this option to define the transaction code for partner invoicing payments. |
+ |
|
c |
Off |
When this option is on users may search by email address in the Basic Search tab. Also, SBN checks the email address entered into a new inquiry in Marketing against existing inquires and displays a warning message if it finds duplicates. |
|
|
c |
Off |
When this option is on, SBN uses the index on s#addr in contper to speed up email searches. |
|
|
v |
120 |
Use this option to define the maximum number of days users may select in the date range in Work Order Queue (program #574). |
+ |
|
c |
On |
When this option is on, the caller ID is compared to the SIM Card Number. When off, the caller ID is compared to the Panel Phone number stored in CID grid. |
+ |
|
c |
Off |
When this option is on, SBN updates the print flag of Purchase Order Report (report #2147) only if the number of purchase orders match the parameters = 1. |
+ |
|
c |
Off |
When this option is on, users may attach a hold reason (in Work Orders) to a closed work order. |
+ |
|
c |
Off |
When this option is on, the following reports use Service Branch instead of the Base Branch for both report parameters and report output:
|
|
|
c |
Off |
When this option is on, users can restrict Price List Groups on work orders by Work Order Type by associating valid price list groups with work order types in Work Order Types (program #1796). |
+ |
|
c |
Off |
This option affects several programs: Invoice Manager (program #1557)
Reminder Calculation (program #1570)
Open Batches (program #1577)
Cancel Write-Off Batches (program #1585)
Invoice Templates (program #1862)
GL Exports (program #561)
Work Orders Tab
|
+ |
|
c |
Off |
When this option is on and a user chooses Set Code in Scheduling, the right of the column for the selected date (in the Overview tab of Scheduling) displays the work code only if all units are used. |
+ |
|
c |
Off |
When this option is on, the Installer information on the work order defaults from Service/Data Entry (program #559). When this option is off, the Installer defaults from Marketing (program #0562). |
|
|
c |
Off |
When this option is on, the Tax Inc. field in the Prebill tab of Work Orders defaults with check mark. |
+ |
|
c |
Off |
When this option is on, the Amount fields in the search parameters of Collections Database (program #1731) refer to past due amounts for the specified aging period. |
+ |
|
c |
Off |
This option is dealer based. When this option is on, users many change information in the following fields of a closed Quality Control record in the Call Out Log (program #705):
|
+ |
|
c |
On |
CID / INS no generator for AROUNDIO |
- |
|
c |
Off |
When this option is on and a user chooses Sched Req from the Work Order Queue (program #574), the Size field will default with the unit count from the standard labor calculation in the work order (if the unit count is greater than 0). If the unit count is 0 or a negative number, the Size field will fill with a suggested count. |
+ |
|
c |
Off |
When this option is on, SBN restricts:
Only items flagged for service will appear in the service ticket even with link to Panel Type. When a user creates a work order in Marketing but there is no panel type information, SBN will not restrict the Price List field. This option is not compatible with dealer restrictions on price lists. Note: For Company 120, when this option is off, option ba367 controls Item picklist restriction in the Zones tab. |
+ |
|
c |
Off |
When this option is on, the Installer/Vendor grid in the WIP tab of Work Orders uses expanded functionality:
Define vendor pay types in index 15 of Misc. Inventory fields (program #1764). |
+ |
|
c |
Off |
When this option is on, and a user chooses the Copy Work Order function:
|
+ |
|
c |
Off |
When this option is on, SBN creates two indexes in the Communication Log
|
|
|
c |
Off |
This option is for Bay Alarm. The default is off for all other companies. When this option is on, the output of Work Order Report (report #2002) includes items not defined as physical parts. |
|
|
c |
Off |
If a work order count contains a negative value and this option is
|
+ |
|
c |
Off |
When this option is on and a user selects an item in the Zones tab SBN fills
When tabbing through the Item Code field, the system does not validate this field unless the Item code is changed. If this option is on, option ba291 should be off. |
+ |
|
c |
Off |
When this option is on and a user chooses Convert Zones in the Work Order tab, the work order will list all items — including those for global zones — based on the zone ID. |
|
|
c |
Off |
When this option is on, SBN creates a unique, non-clustered index on ma_installations by
|
|
|
c |
Off |
When this option is on, SBN creates indexes on miscno2 (Member) in the Billing Account and Contract Basics panes in Contract Master. This option works with ba286 for searches on Member. |
|
|
c |
On |
Special SEC market import |
- |
|
c |
Off |
When this option is on, the Include First Cycle box in all new Work Orders defaults with a check mark. This option is dealer-based. |
+ |
|
c |
Off |
When this option is on and a user chooses New in Bonus Profiles (program #1821), the Based on Budget Percentage check box defaults with a check mark. |
+ |
|
c |
On |
WO Commis chg Code1 shows default for Sales and Inst |
- |
|
c |
Off |
When this option is on and a user types H in Pay Type in the Installer/Vendor list of the WIP tab, the hourly pay rate defined in Personnel (program #1811) for that installer defaults into the Amount column of the Installer/Vendor list. |
+ |
|
v |
|
Use this option to define the EAN prefix to use to generate barcode numbers in Items (program #1535). |
+ |
|
c |
Off |
When this option is on and a user adds a zone to an installation (Data Entry #559) and completes all of the following fields, the information from those fields defaults into the Installed Components tab:
|
+ |
|
c |
Off |
Although this option is dynamic, do not change the default setting with discussion with IBS. When this option is on, the following jobs change their behavior to support Replication mode instead of Copytasks mode:
|
+ |
|
c |
On |
When this option is on, a VRU technician can remove any system from test. |
+ |
|
v |
|
Use this option to define an item as a template to use in Items (program #1535). Add the template item to Items and then associate the template item with specific price lists in Price Lists (program #1533). Then, when you add any new item in Items (program #1535), SBN will automatically add that new item to all price lists associated with the template item. This option is now dealer-based. Price Lists in the user's dealer profile that contain a template item are updated when new items are added. |
+ |
|
v |
|
Use this option to define the minimum action plan to synch from (From) in the Synch Contacts dialog box in the Call List of the Action Plans tab. If you leave this value blank, users may choose the minimum action plan. |
+ |
|
v |
|
Use this option to define the maximum action plan to synch to (To) in the Synch Contacts dialog box in the Call List of the Action Plans tab. If you leave this value blank, users may choose the maximum action plan. |
+ |
|
c |
Off |
When this option is on, SBN will check a phone number entered in a new inquiry in Marketing against the Fax field in existing inquiries and will display a warning if it finds duplicates. SBN searches for exact matches. For example, if a user enters the number 972-518-2250 in a new inquiry, the search will not match that number with an inquiry that contains the phone number 9725182250. Also when on, SBN includes the Fax number entered in Data Entry (program #559) when you search by phone number in the Basic Search tab. |
|
|
c |
Off |
When this option is on, SBN creates an index on deal_id in billing_accounts. Use this option for grouping in Invoice Status and Payment Status. If you turn on this option, SBN will display only those payments associated with a dealer ID flagged (in program #1537) with Allow Grouping. |
|
|
c |
Off |
When this option is on, SBN creates an index on grp1 in billing_accounts. Use this option for grouping in Invoice Status and Payment Status. If you turn on this option, SBN will include only those accounts associated with a Financial Group that is flagged (in program #1868) as:
|
|
|
c |
Off |
When this option is on, SBN creates an index on grp2 in billing_accounts. Use this option for grouping in Invoice Status and Payment Status. If you turn on this option, SBN will include only those accounts associated with a Financial Group that is flagged (in program #1868) as:
|
|
|
v |
|
Use this option to define which index in billing_accounts to use for grouping in Invoice Status and Payment Status:
|
+ |
|
c |
Off |
When this option is on, SBN creates an entry in the Data Entry Log when a work order is scheduled (allocated) or unscheduled (unallocated) |
+ |
|
c |
Off |
When this option is on, SBN will automatically acknowledge Communication Log entries that users send to themselves. When this option is off:
|
+ |
|
c |
Off |
When this option is on and a user creates a new inquiry in Marketing (program #562), the Branch menu — in the New Inquiry window — defaults with the sales branch or branches associated with the territory to which the zip code is attached. Use Territories (program #1616) to attach branches and zip codes to territories. If the zip code in the new inquiry is not attached to a territory or this option is off, the Branch menu displays all sales branches. This option is intended for use by companies that attach a zip code to only one territory although SBN allows users to attach a zip code to multiple territories. |
+ |
|
c |
Off |
When this option is on and a user selects an abbreviation from the One Time Abbreviation menu for an item in the Details tab of a work order, the user must also select an exchange item from the Exchange Item menu in that tab. |
+ |
|
c |
Off |
When this option is on and a user drags a scheduled service request out of the Schedule Grid and back into the List of Service Requests:
When this option is off and a user drags a scheduled service request out of the Schedule Grid and back into the List of Service Requests, the Scheduled Date and Scheduled Time columns for the selected service request will be blank. |
+ |
|
c |
Off |
When this option is on, the menu of Item Codes in Zones displays all available items from program #1535. When this option is off, the menu displays only those items listed on work orders associated with the selected installation. This option should be on for the following companies:
|
+ |
|
c |
On |
When this option is on, the Invoice Immediately check box —in the Finance tab of Work Orders — defaults with a check mark. |
+ |
|
c |
Off |
When on, the view of Contract Master (program #548) defaults to contracts by installation. When off, the view defaults to contracts by account. |
+ |
|
v |
ba370 |
0 |
Value determines the logic used when displaying the Items drop-down list.
|
+ |
c |
ba371 |
On |
When on, the copytask trace log is active. |
+ |
c |
ba372 |
On |
When on, the sources tab appears in Keys (program #1519), and allows you to link Key1 and Key2 to Generating Sources. |
+ |
c |
ba373 |
On |
When on, kits are exploded during invoicing. When off, base kit item is picked and items are not exploded. |
+ |
c |
ba374 |
Off |
When this option is on and defined for a specific dealer, in the Outdate screen of the Service Request, the chargeable flag will be filled if the contract dealer matches the definition of the option. |
+ |
c |
ba375 |
On |
When this option is on and a branch restriction is in user profile. You will only be able to see records within branches specified in user profile. When off, user can now see branches outside of their specified branch. |
|
c |
ba376 |
On |
When on, allows a maximum of 30 characters in the zipcode fields. When off, allows a maximum of 10 characters. |
+ |
c |
ba377 |
Off |
When on, Contract Master (program #548) skips Dealer restriction. |
|
c |
ba378 |
Off |
When on, Contract Master (program #548) skips Branch restriction. |
|
c |
ba379 |
Off |
Bay Specific Option. Activates special Bay alarm kit handling. Kit explosion will include not just the items but also the kit item. If off, only items and not the kit itself are included. |
+ |
c |
ba380 |
On |
When on, conditions contract retrieval in general lookup. |
+ |
v |
ba381 |
|
When defined, adds the option value to the outstanding balance and compares the result to the credit profile before allowing a new service ticket. |
+ |
c |
ba382 |
Off |
When the option is on and if the installation monitoring changes to an active status, the detector inspection dates attached to the installation update automatically to reflect the status change date. |
+ |
c |
ba383 |
On |
When on, detail tab displays username and timestamp when code was created in addition to any other information in that cell. |
+ |
c |
ba384 |
Off |
When on, isolation level 0 reads will be allowed for financial transaction screens allowing them to continue during invoicing. Also applies to the tri_ma_installations.sql during fiscal close. |
+ |
c |
ba385 |
On |
If on, this machine is the billing machine in a Billing/Monitoring split system. This option should be left off for all companies not using the Billing/Monitoring split. Note: If options ba385 and is_bill are on, meaning the user is on the Billing system, then SBN does not allow work orders to be modified. SBN also prevents background tasks that close work orders from running against the wrong Billing or Monitoring system. If these options are off, then SBN enters 1 in the Cycle Period and Cycle Day fields by default for new work orders created in the Work Orders tab. |
|
c |
ba386 |
On |
When on, the commission type that was in place for the resource at the time the work order was saved last. If off, calculates the commission at the new commission type value. |
+ |
c |
ba387 |
Off |
When on, work order must have a contract attached before approval. |
|
c |
ba388 |
Off |
Option added for company 105 only. This adds line numbers to a custom export. |
+ |
c |
ba389 |
On |
When on, user can modify the telemarketer or salesman fields in open or closed work orders. If off, modification of these fields is not allowed. |
+ |
c |
ba390 |
Off |
When on and you choose Copy Current Record in Data Entry (program #559), SBN does not clear the Installation Date field in the Basics tab if you choose not to clear required fields. If this option is on and the Installation Date field is protected if filled in program #1843, SBN copies the installation date and you cannot modify it. Off by default. |
+ |
c |
ba391 |
On |
When on, sorts work orders by system date rather than work order number. If off, sorts as usual. |
|
c |
ba392 |
Off |
When on, the following places display the external invoice number, rather than the SBN (internal) invoice number:
|
+ |
c |
ba393 |
Off |
When on, the email1 in the addresses table must be unique or blank. This enforces email uniqueness to link to passcards for login or authorization purposes. Note: Do not turn this option on until option ba317 is turned on. |
+ |
c |
ba394 |
Off |
When on, passcard extensions are generated using the installation dealer, not the branch. |
+ |
c |
ba395 |
Off |
When on, the user is prompted to confirm the addition of a timer to an alarm of priority 1, 2, or 3. The Dispatch tab uses this option. Option ba395 is off by default. |
+ |
c |
ba396 |
On |
When on, Miscno3 field appears on the Billing Account screen of program #548. |
|
v |
ba397 |
On |
Enables communication code search in communication log queue (Program # 535). |
|
c |
ba398 |
Off |
Controls index of IP address field and index of GSM phone field in SIM Phone tab of program #559. If option ba398 is off, GSM_phone must be unique. If the option is on, GSM_phone does not have to be unique but IP must be unique. i1 = gsm_phone (not unique) i2 = ip, sim_card_no (unique) |
|
v |
ba399 |
Off |
Sets default Resolution Code for closed entries in the Communication Log (program #1888. |
+ |
c |
ba400 |
On |
If option ba400 is on and the Insert button is selected for the Insert Test tab, the service req # is not copied to the Ticket field; otherwise, the copy is made if the # is available/known. |
|
c |
ba401 |
On |
Option ba401 defines a restore or cancel zone. This occurs within both zoom and full screen mode. If off, the current value displays. |
+ |
c |
ba402 |
On |
Allows general logging in General Change Log (Program # 1749). |
+ |
c |
ba403 |
Off |
When option ba403 is on, tax is included in financing work order payment calculations. When off, tax is not included in the total financed amount. This option is dealer-based. Option ba148 must be on if option ba403 is on. |
+ |
c |
ba404 |
Off |
When on, allows mo130 to work with template zones. Option ba404 is off by default. Note: This option will only work correctly for companies with a small zone count (< 100 customers). |
+ |
c |
ba405 |
On |
When on, this option indicates there is a proxy for the Communication Log. The proxy is defined by the value entered for option ba405p. |
|
v |
ba405p |
Blank |
The value entered for this option is the proxy name for the Communication Log. Option ba405 must be on to use this option. |
|
c |
ba406 |
Off |
When option ba406 is on, changes are allowed to the client specific Misc6 (Reference No.) field of a closed and approved Work Order before invoicing. When the option is off, no changes are allowed to Misc6 field. |
+ |
c |
ba407 |
Off |
This option is dealer based. When on, branch drop-down menus in Data Entry Master and Basics (program #559) are unrestricted. |
+ |
c |
ba408 |
Off |
When on, a work order with a hold code that has the "Hold" box checked in Work Order Held Reasons (program #1896) cannot be closed. |
|
c |
ba409 |
Off |
When on, the Users tab of Personnel (Program # 1811) displays a 'First Login' check box. If checked, the user is prompted to change their password the next time they login. When off, new users may log in without a prompt to change their password. |
+ |
c |
ba410 |
Off |
When on, controls creation of index on s#wo in invoice_amounts. |
|
c |
ba411 |
Off |
When on, controls creation of index on fin_flg in ba_work_order_items. |
|
v |
ba412 |
Off |
When moving out of the Count field and selecting Save, if the Count column value in the Work Order Details tab is greater than the value assigned to Option ba412, a warning message displays. If the user selects OK then processing continues. If the user selects CANCEL then the save process is abandoned. Note: If the same product displays in multiple line items, the sum of their respective values are compared against the option value. |
+ |
c |
ba413 |
Off |
Customer-specific option for Company 150. Controls customer-defined text that appears in the Message box when paging in Service Queue (program #547), Data Entry (program #559), and Scheduling (program #563). This option controls Paging Message box text for User type 11. |
+ |
c |
ba414 |
On |
When on, SMS phone type alarm pages are sent to the Email Queue (program #545). When off, alarm pages are sent to the Paging Queue (program #572). |
+ |
v |
ba415 |
|
Customer-specific option for Company 150. Controls alternate customer-defined text that appears in the Message box when paging in Service Queue (program #547), Data Entry (program #559), and Scheduling (program #563). This option controls Paging Message box text for all other User types besides type 11. The following parameters can be used with this option: @c_s#svrq - ticket number @ins_no - Installation @alid - CID @panel - panel @name - name info @addrcom - address info @city - city @zip - zip @contact_phone - phone number @contact - contact name @prbl - problem @cross_street - cross street for address @c_sub_exptp - class codes @sacc_time - start access time @eacc_time - end access time @descr - description |
+ |
c |
ba416 |
Off |
When this option is on, menus of Communication Log (program #1888) Key 1 through Key 4 fields display no drop-down items if the selected Generating Source or Communication Code does not have drop-down items defined in Keys (program #1519). When this option is off, all drop-down items display in Key 1 through 4 menus regardless of Generating Source or Communication Code designation. |
+ |
c |
ba417 |
Off |
When on, the Item Code menu in the Zones tab of Data Entry (program #559) is restricted to items defined for the zone in the Installed Components tab (Contract Master (#548). Any free-form text items defined for the zone do not appear in the menu. Option ba351 must be on to use this option. |
+ |
c |
ba418 |
Off |
When on, entries in the Data Entry Change Log, the Contract Master Account Change Log, and the Contract Master Contract Change Log are archived by Background Job #38 (in Background Tasks - Program # 1712). |
|
c |
ba419 |
Off |
When on, the Monitoring copytask skips ma_alarmqueue and test. |
+ |
c |
ba420 |
Off |
When on, you can only assign one Access Group in each contact's Access Card tab in the Action Plans tab of program #559. |
+ |
c |
ba421 |
Off |
When on, there must be at least one package item in the Work Orders Details tab for a user defined with a Sales ID in Personnel (program #1811) to create or change a work order. If the Details tab is blank, or if user assigns items that are not part of a package, an error message appears, and the Sales person cannot save the work order. |
+ |
c |
ba422 |
Off |
When on, SBN archives Alarm Log and O/C Log data either in one or two archives based on the selection of the Secondary Archive check box in the Basics tab of Data Entry (program #559). If you select the Secondary Archive check box, SBN enables storage in the Secondary Archive. If you do not select the Secondary Archive check box, SBN archives alarm entries in a single archive. Note: This option should not be on unless option ba301 is also on. |
+ |
v |
ba423 |
RENTAL |
Use this option to define an item that SBN automatically inserts on the initial work order of a rental contract. This item represents the rental fee for the contract. Create the Rental Item to insert on initial rental contract work orders in Items (program #1535) and link it to any Price Lists used for rental contracts. Select the No Count check box and define the price as $1. On a work order, users cannot edit this Rental Item. If this option is blank, this feature is not active. |
+ |
v |
ba424 |
RENT |
Use this option to define the Finance Type SBN uses to credit one time fees when you create an invoice (in Invoice Manager, program #1557) for the initial work order on a rental contract. Define the Finance Type for this option in Finance Types (program #1822). If this option is blank, this feature is not active. |
+ |
c |
ba425 |
Off |
When on, the Price List Group field on a new work order is blank, rather than containing the default price list group specified for the contract. |
+ |
v |
ba426 |
RENTALVAL |
Use this option to define an item that SBN automatically inserts on a rental contract work order when you select the Re-Rental check box and indicate a contract or installation number to reassign the rental to. This item represents the rental value from the previous contract. Create the Re-Rental Item to insert on re-rental contract work orders in Items (program #1535) and link it to any Price Lists used for rental contracts. Select the No Count check box and define the price as $1. On a work order, users cannot edit this Re-Rental Item. If this option is blank, this feature is not active. |
+ |
c |
ba427 |
Off |
When on, the City field is protected from changes. This option overrides the City field settings in Required Fields (program #1843). |
+ |
v |
ba428 |
|
The value you enter for this option determines the department SBN enters in the Send To Department field of a Cognito Communication Log (program #1888) entry. |
+ |
c |
ba429 |
Off |
When on and you select the Protected If Filled check box for the app_col1 (CID) in the CID grid of Required Fields (program #1843), SBN restricts users from changing the first CID in the CID grid in Data Entry Master (program #559). Note: This restriction works regardless of the user's action profile. |
+ |
c |
ba430 |
Off |
When this option is on and you close a work order in the Work Orders tab, a dialog box opens prompting you to enter a close date; the default entry is the work order transaction date. When this option is off, the Close Date dialog box does not open when you close a work order. |
+ |
c |
ba431 |
Off |
When on, SBN does not allow users to search for entries with a closed status in the Communication Log (program #1888). This option is client specific for company 120. |
|
c |
ba433 |
Off |
When on, company 150's alternate work order commission calculation is active. This option is company specific. |
+ |
c |
ba434 |
Off |
When this option is on and you press [CTRL+B] in Data Entry (program #559), SBN first matches the branch in the Installation Branch field with a record in Branch Call List (program #1506) when Branch Call List opens. If there are no Branch Call List records for the installation branch, SBN then matches the installation dealer with a Branch Call List record. When this option is on and you press [CTRL+L] in Data Entry (program #559), SBN first matches the branch in the Monitoring Branch field with a record in Branch Call List (program #1506) when Branch Call List opens. If there are no Branch Call List records for the monitoring branch, SBN then matches the installation dealer with a Branch Call List record. When this option is off and you press [CTRL+B] in Data Entry, SBN first matches the installation dealer with a record in Branch Call List when the program opens. If there are no Branch Call List records for the installation dealer, SBN then matches the installation branch with a Branch Call List record. When this option is off and you press [CTRL+L] in Data Entry, SBN first matches the installation dealer with a record in Branch Call List when the program opens. If there are no Branch Call List records for the installation dealer, SBN then matches the monitoring branch with a Branch Call List record. |
+ |
v |
ba435 |
|
Use this option to define an item that SBN automatically inserts on a rental contract work order when you select the Deduct check box in the Rental tab. Enter the amount to deduct from the contract as the Count of the item in the Details tab of the work order. Create the Deduct Item to insert on rental contract deduction work orders in Items (program #1535) and link it to any Price Lists used for rental contracts. Select the No Count check box and define the price as $0. |
+ |
c |
ba436 |
Off |
When on, SBN displays a warning message in the Service Log tab of Data Entry (program #559) if a billing account has a past due balance. When off, SBN displays a warning message in the Service Log tab if a contract has a past due balance. |
+ |
c |
ba437 |
Off |
When on, SBN executes ma_cid_pref upon CID validation. |
+ |
c |
ba438 |
Off |
When on, the Zones tab of Data Entry (program #559) displays only active zones when a user initially accesses the tab. When off, the Zones tab displays both active and inactive zones when a user initially accesses the tab. |
+ |
c |
ba439 |
Off |
When on, Alarm Log History (External) (report #2120) will exclude unchecked comments and Event 97 events. |
+ |
c |
ba440 |
Off |
When on, SBN validates both Zip fields in Branch Profiles (program #1530). |
+ |
c |
ba441 |
Off |
When this option is on, the Generating Source entered in a user's action profile in program #1502 appears on new entries in the Communication Log (program #1888) regardless of the program from which the user accesses the Communication Log. When this option is off, the Generating Source of new entries in the Communication Log reflects the program from which the user accesses the Communication Log. |
+ |
v |
ba442 |
blank |
Use this option to define the Labor item SBN uses on a work order in Percent of Completion calculation. This option is dealer based and client specific for Company 105. |
+ |
c |
ba443 |
Off |
When on, new communication log entries will default to closed with today's date. The closed date and User ID will automatically populate. When off, the Communication Log will work as normal, and the status of communication log entries will be open when created. |
+ |
c |
ba444 |
Off |
When on, a user can change the priority of a zone. This option overrides option ba137. |
+ |
v |
ba446 |
blank |
This is the text that will appear in the description field inside a cancelled Work Order. |
+ |
v |
ba447 |
blank |
This is the credit reason for a new Work Order. This appears inside a cancelled Work Order. The credit reasons are assigned and pulled from program 1704 > section 30 (credit reason). |
+ |
v |
ba448 |
blank |
This is the text SBN uses in the first line of the Comment box in the credit work order that SBN creates when you cancel a work order. SBN includes the canceled work order number at the end of this text. For work orders associated with invoices that have external invoice numbers, SBN includes the external invoice number at the end of this text instead of the canceled work order number. If a work order has more than one external invoice, SBN uses the first external invoice number. |
+ |
v |
ba449 |
blank |
This option defines the path to an external audio file associated with an alarm that plays when a user chooses the Get Audio button in the Alarm Log tab of program #559. |
+ |
v |
ba450 |
blank |
This option defines the text that appears in the Alarm Log when a user chooses the Get Audio button in the Alarm Log tab of program #559. |
+ |
c |
ba451 |
Off |
When on, SBN time defaults to the selected installation's Premises Time. A confirmation message has been added for user to confirm they are changing from Premises Time to Operator Time or from Operator to Premises. When off, normal Toggle Time behavior (i.e. no prompts, no default). |
+ |
c |
ba452 |
Off |
When on, this company specific option activates company 120's Media Viewer program used in the Cameras tab of program #559. |
+ |
v |
ba453 |
blank |
This company specific option defines the default percentage (%) image size in company 120's Media Viewer program used in the Cameras tab of program #559. This option is dealer based. |
+ |
c |
ba454 |
Off |
When on, SBN does not allow a user to close a work order if all items are not in the selected price list group. |
|
c |
ba455 |
Off |
This option is company specific. When on, the IVR CAN, IVR BAT, and IVR TTM check boxes appear in Branch Profiles (program #1530) and Dealer Profiles (program #1537). (Actions 1530/989 and 1537/989 must be on as well to see these check boxes.) |
+ |
c |
ba456 |
Off |
When on, if a user sends a paging message in Marketing (program #562) to a Personnel ID with an email address entered in Personnel (program #1811), SBN automatically selects the Email check box in the Paging window to send an email with the page. When off, the Email check box in the Paging window is not selected. |
+ |
c |
ba457 |
Off |
When on, if a user attempts to close a work order for an installation with a non-monitored Monitoring Status, a message appears: 'Work order cannot be closed. Monitoring status incorrect,' and SBN does not allow the user to close the work order. (A non-monitored Monitoring Status has an X or L in the Type field of program #1540.) When off, users may close work orders on non-monitored installations. |
+ |
v |
ba461 |
25 |
Use this option to define the default size of the Dashboard (program #251) window when you choose the Resize button. The value of this option is the percentage of the SBN screen that the Dashboard window fills on the left side. If you open Data Entry (program #559), Contract Master (program #548), or Marketing (program #562), SBN adjusts the size of that program window to fill the remaining percentage of the SBN screen on the right side. Note: The value of this option must be between 25 and 75. If outside this range, SBN defaults to 25. |
+ |
c |
ba462 |
On |
When off, SBN does not include the letter 'A' when generating CIDs in program #1724. |
|
c |
ba463 |
Off |
When on, three Delivery fields appear in Purchasing (program #571): Delivery Branch, Delivery Dealer, and Delivery Personnel. The Delivery field the user selects determines the delivery address that SBN enters in the Comment field of program #571, which then appears on the purchase order when a user prints report #2135. |
+ |
c |
ba464 |
Off |
When on, if you send a page to a Paging Group in program #572, SBN emails users in the Paging Group that do not have a number entered in the Phone3 field of Personnel (program #1811) if they have an email address in the first Email field of Personnel. When off, SBN does not send emails to members of a Paging Group with no Phone3 defined in Personnel. |
|
c |
ba465 |
Off |
When on, if you create a Credit Work Order, SBN searches the Installed Components tab of the installation for the items on the work order and populates the Credit Item column of the work order with the line number for the item from Installed Components. If the items do not exist in the Installed Components tab or if there is more than one of an item in the Installed Components tab, SBN displays the following error message: 'Credit item cannot be auto-selected.' SBN will not allow you to save the work order until you select a Credit Item from the drop-down menu. When off, SBN does not require you to make a selection in the Credit Item column of a Credit Work Order. This option is dealer-based. |
+ |
c |
ba466 |
On |
When on, SBN uses the work order schedule request date to determine the text color in the Name column of the Work Order Queue (program #574). When off, SBN uses the work order Misc Date 4 to determine the text color in the Name column of the Work Order Queue. Note: Use options woqcolns, woqcolsp, woqcols1-3, woqd12, and woqd23 to define the text colors SBN uses in the Name column of the Work Order Queue. |
|
v |
ba467 |
blank |
This option is customer-specific for company 161. Use this option to define the name of the GPS application that SBN launches when a user chooses the Location button in the Alarm Log tab of Data Entry (program #559), as well as a list of the parameters SBN passes to the application from the selected alarm event. Note: SBN only launches the application when a user chooses the Location button in the Alarm Log tab if the ALog Misc6 field of the selected event has the value 'GPS'. |
+ |
v |
ba468 |
blank |
This option is customer-specific for company 161. Use this option to define the name of the GPS application that SBN launches when a user chooses the Location button in Dispatch (program #537), as well as a list of the parameters SBN passes to the application from the selected alarm event. |
+ |
v |
ba469 |
blank |
Use this option to define the file path where company-specific MS Word document templates are stored. When a user chooses the Document Template button in Data Entry (program #559) or Contract Master (program #548), a menu of these document templates appears. |
+ |
c |
ba470 |
Off |
When on, SBN enforces dealer restriction in the Alarm Queue tab of Data Entry (program #559). |
|
v |
ba471 |
blank |
Use this option to define a prefix that SBN adds to billing account numbers when you create new contracts in Contract Master (program #548). This option is dealer-based. Note: When this option contains a value, SBN enters the installation number from Data Entry into the Account No field in the New Contract window of program #548 with the prefix defined by this option, even if option bl030 is off. |
+ |
v |
ba472 |
12 |
Use this option to define the period, in hours, that SBN looks back in the Alarm Log when you perform a search with the Log check box selected in the Advanced Search tab of Data Entry (program #559). |
+ |
c |
ba473 |
Off |
When on, a user can only access installation records with a dealer and subdealer (in the Basics tab) in program #559 that matches the user's Dealer Access Profile in program #1811. When off, users can access any installation record with a dealer that matches the user's Dealer Access Profile. |
|
c |
ba474 |
Off |
When on, SBN loads information from the Basic tab of an installation into Dispatch (program #537) when a user views alarm details even if the user does not take the alarm. |
+ |
c |
ba475 |
Off |
When on, the following message appears when a user attempts to close a work order with a transaction date that is beyond the range of days from today defined by option wotrwa: 'Transaction Date is outside range. Proceed?' When off, the message above does not appear when a user closes a work order. |
+ |
c |
ba476 |
Off |
When on, SBN includes blank dealer ID's in searches by dealer in the Work Order Queue (program #574). |
+ |
v |
ba477 |
blank |
Use this option to specify the mapping software application that SBN opens when you choose the Display Image button in Data Entry (Program #559). If you enter the word google (in lowercase letters) as the value of this option, SBN opens the website maps.google.com on the latitude and longitude entered for the selected installation. If this option is blank, SBN launches Microsoft MapPoint when you choose the Display Image button. |
+ |
c |
ba478 |
Off |
When on, SBN includes the first Panel Phone in the CID grid of Data Entry (program #559) when you search by phone number in the Basic Search tab. When off, SBN does not include the Panel Phone when you search by phone number in the Basic Search tab. |
|
c |
ba479 |
Off |
When on, SBN accepts free-form text in the Version column of the CID grid in Data Entry (program #559). When off, the Version column of the Data Entry CID grid displays a drop-down menu that contains the only valid selections for the column. |
+ |
c |
ba480 |
Off |
When on, a user can only access contracts and installations associated with business unit types included in the user's business unit access profile assigned in the Users tab of Personnel (program #1811). When off, users can access any contract or installation regardless of the business unit access profile assigned in Personnel. |
|
c |
ba481 |
Off |
When on, SBN opens Microsoft MapPoint on the installation address when you choose the Display Image button in Data Entry (program #559), even if there are values entered in the Latitude and Longitude fields. When off, SBN opens MapPoint on the latitude and longitude of an installation when you choose Display Image. |
+ |
c |
ba482 |
Off |
When on, SBN sends an email to the address in the E_mail1 field of program #1530 for the installation branch when the monitoring status of an installation changes in Data Entry (program #559). The text of the email comes from the message ID in program #1766 that is entered as the value of option ba483. |
+ |
v |
ba483 |
blank |
Use this option to define the message ID in program #1766 that contains the text of the email that SBN sends when the monitoring status of an installation changes in Data Entry (program #559). Option ba482 must be on for SBN to send an email to the address in the E_mail1 field of program #1530 for the installation branch when the monitoring status of an installation changes. |
+ |
c |
ba484 |
Off |
When on, SBN sends an email to the address or email distribution group defined by option ba486 when the permit type of an installation changes in the Basics tab of Data Entry (program #559). The text of the email comes from the message ID in program #1766 that is entered as the value of option ba485. |
+ |
v |
ba485 |
blank |
Use this option to define the message ID in program #1766 that contains the text of the email that SBN sends when the permit type of an installation changes in the Basics tab of Data Entry (program #559). Option ba484 must be on for SBN to send an email to the address or email distribution group defined by option ba486 when the permit type of an installation changes. |
+ |
v |
ba486 |
blank |
Use this option to define the email address or email distribution group (from program #1898) to which SBN sends an email when the permit type of an installation changes in the Basics tab of Data Entry (program #559). Option ba484 must be on for SBN to send this email. Option ba485 defines the message ID in program #1766 that contains the text of the email. |
+ |
c |
ba487 |
Off |
Customer-specific for company 105. When on, the priority level of system zone type -20 is determined by the first zone in the installation that has the same schedule number as the incoming alarm. Option ba161 must be on to use this option. |
|
v |
ba488 |
3 |
Use this option to determine when the Email Alarms Service in the SBN Service Manager sends alarm incident emails. |
|
c |
ba489 |
Off |
When on, SBN uses the Email 1 address on the installation in program #559 on new work orders. |
+ |
c |
ba490 |
Off |
When on, the Contact and Email fields can be edited on approved work orders. |
+ |
v |
ba491 |
0 |
Use this option to define the interval in seconds that SBN refreshes the User Skills display in the SBN status bar. If the value of this option is 0 (zero), SBN does not display user skills in the status bar. The status bar displays skills in red text if a temporary skill set is in place; it displays skills in black text if no temporary skill set is defined. (Define skill sets in program #531.) |
+ |
c |
ba492 |
Off |
When on, background job #60 in program #1712 approves and closes Cognito work orders that meet the following conditions. If a work order is on a national account (an installation with a subscriber type that has the Subscriber Type Misc Flg 1 check box selected in program #1534) and:
If a work order is on a non-national account (an installation with a subscriber type that does not have the Subscriber Type Misc Flg 1 check box selected in program #1534) and:
|
|
v |
ba493 |
|
Use this option to define the Cognito national account service request outdate threshold for option ba492. |
+ |
v |
ba494 |
|
Use this option to define the Cognito non-national account service request outdate threshold for option ba492. |
+ |
v |
ba495 |
|
Use this option to define the Cognito national account work order total cost threshold for option ba492. |
+ |
v |
ba496 |
|
Use this option to define the Cognito non-national account work order total cost threshold for option ba492. |
+ |
v |
ba497 |
|
Use this option to define a valid user ID that SBN records in the Change Log as the user that closed work orders that were actually closed by background job #60 when option ba492 is on. |
+ |
v |
ba498 |
|
Use this option to define the number of days before the Fiscal End Day that you can run background job #60 when option ba492 is on to make SBN override the values of options ba493 and ba494 to 0 days. If you run background job #60 within the number of days defined by this option before the Fiscal End Day, job #60 closes work orders associated with outdated service requests (regardless of how long they have been outdated) when the work orders meet the other conditions of option ba492. If the Fiscal End Day in program #568 is blank or in the past when you run background job #60, SBN uses the last day of the Fiscal Month for this feature. |
+ |
v |
|
Voltage policy URL |
||
v |
|
Voltage mechID and password |
||
v |
|
Voltage identity for codeword (ALLPHNUM_PIN) |
||
v |
|
voltage format specifier for codeword |
||
c |
ba505 |
Off |
When on, the required fields stored procedure (pro_required_fields.sql) uses the dealer ID from the Users table. When off, the required fields stored procedure uses the dealer ID from the user's Personnel table. |
|
v |
ba506 |
108924 |
The value of this option is used to calculate PayMethod3 in program #548 when the Info Group field of Contract Master is blank, or when the selected Info Group has alphabetical characters or nothing entered in the Text field of program #1800. |
+ |
c |
ba507 |
Off |
When on, this option is used to generate the Tax Number Indexes cb and ba. |
|
c |
ba508 |
Off |
When this option is on, SBN displays an error message if you set temporary text in the Texts tab of program #559 to expire after the number of days, hours, and minutes set in the Temp Texts Expire field of Action Profiles (program #1502) for your action profile. When option ba508 is off, SBN allows you to set temporary text to expire after any length of time. Note: The maximum time allowed for temporary text in the Texts tab of program #559 is calculated from the current time, not from the Start Date/Time in the Texts tab when option ba508 is on. |
+ |
c |
ba509 |
Off |
When off, this option will bypass the /sales_1/ist_1/tname field in the INET installation update. |
+ |
v |
ba511 |
Off |
When this option is on, it defines the email address or email distribution group (from program #1898) to which SBN sends an email when the permit type of an installation changes. |
+ |
v |
|
Email validataion expiration days |
||
v |
|
Email modification expiration days |
||
v |
|
Email validation expiration color |
||
v |
|
Email modification expiration color |
||
v |
|
Email blank color |
||
ba517 |
15 |
+ |
||
ba518 |
off |
+ |
||
|
ba519 |
|
Use this option to select the SBN title text for any use of the Upstart dialer. |
+ |
|
ba520 |
31 |
Use this option to search back for a customer event number. |
+ |
v |
ba521 |
|
When on, Index i9 on chg_tm/s#cvomm in communication log. |
- |
|
ba522 |
ISSO |
User defined Role |
+ |
|
ba525 |
off |
This option controls the compile of the feature. When On special triggers on work order related table are created. |
- |
|
ba526 |
off |
This option creates work order change table ba_wo_chg contain one row / work order. |
- |
|
ba527 |
off |
This option creates work order change audit train ba_wo_chg_log containg one row per times tables are changed for work order. |
- |
c |
ba528 |
On |
When On, displays the action plan text boxes in the Dispatch tab. (Dealer based). |
+ |
c |
ba529 |
On |
When On, display the Area of the zone in the Alarm within the Dispatch tab. |
- |
c |
ba530 |
On |
When On, calculate the WO percent complete for display in the Work Order Queue grid. |
+ |
c |
ba531 |
Off |
When On, show the Authority Level in the Call List Grid. |
+ |
c |
ba532 |
Off |
When On, do not automatically check the QC Complete box for Patrol tickets in program #705. |
+ |
c |
ba533 |
Off |
Lease RMR item. |
+ |
c |
ba535 |
On |
When On, create Work Order Comments when various miscflg fields change. |
- |
c |
ba536 |
On |
When On, Lock misc_date 1 and 2 fields if Work Order is approved. |
+ |
c |
ba537 |
Off |
When On, open various fields if Work Order is approved. |
+ |
c |
ba538 |
Off |
Use default source code for Collections Communication Log. |
+ |
c |
ba539 |
Off |
Use default communication code for Collections Communication Log. |
+ |
c |
ba540 |
Off |
Collection Communication Log Resolution code on close when Account Balance is zero. |
+ |
c |
ba541 |
On |
When On, associate Communication Log closing with related Service Request closing. |
+ |
v |
ba542 |
Off |
Service Request Communication Log closing with related Service Request closing. |
+ |
v |
ba543 |
Off |
Max days allowed to generate a schedule out within Schedule Capacity (#575). If set to 0, max days is unlimited. |
+ |
c |
ba544 |
Off |
When On, A new language description field displaying the text description of language will flash above the language dropdown in Data Entry Master and Basics (#559). This field has no border and no label |
+ |
c |
ON |
Use branch on wo with autopick during invoicing |
- |
|
c |
ON |
Change Service Ticket screen labels red when prevailing wage flag is on |
- |
|
v |
BAD ALID:% |
Use this option to define the text to use in the Comment field of the Alarm Log to identify invalid CID Numbers. |
+ |
|
v |
3 |
Defines the default Cycle Frequency to use when creating new contracts. Defaults only apply if a Work Order has not been created for the installation. |
|
|
v |
|
User ID for bell CRM interface |
||
c |
bill_mon |
Off |
When on, activates the Bill/Mon split machine configuration. When this option is on, the work order list and work order queue split according to billing or monitoring functionality. Option should be left off for all companies not using Bill/Mon split. |
+ |
v |
+ |
Use this option to define how SBN applies payments to an invoice:
Also see option blpay2. |
|
|
v |
due_dt |
Use this option to define the date SBN uses for Aging and Reminder Calculations: |
|
|
v |
due_date |
Use this option to define the date that displays in the Due Date field of the Invoice Status tab:
|
|
|
c |
bl004 |
On |
When on, the Installer ID from an installation is used on new work orders created for that installation. |
|
c |
On |
When on, the Class fields display in program #559–Data Entry/Installation Data from program #548–Contract Master as well as the Open Work Order Calculation window. |
|
|
c |
Off |
When this option is on, SBN uses the default tax profile from the branch_tax_profile table. |
|
|
v |
1 |
Use this option to define whether SBN will include or exclude the revenue-to-date in the General Ledger Export:
|
|
|
v |
360 |
Use this option to define the minimum number of hours from today that SBN can set the fiscal control date in production. The default is 360. 0 means that the date is not in the future. |
|
|
v |
1 |
Use this option to define the number of extra digits for Invoice Exports. |
|
|
v |
25000.00 |
Use this option to define the maximum one-time total of a work order at which SBN displays a message. SBN enforces this definition whether work order total is a positive or a negative value. |
+ |
|
v |
@# |
This option affects Invoice Exports:
Use this option to define the character to use after the text in the work order Description field. Invoice Exports 11 and 12 exclude text that appears after this character. |
|
|
c |
On |
When this option is on, SBN automatically prints the following when their associated processes finish: |
|
|
c |
Off |
When this option is on, the Tax Profile of an installation defaults with the one defined in the Zip Code table for this installation. This option must be off if option bl020 is on. SBN will override this option if a user selects a Tax Profile in the Contract Master. |
|
|
c |
Off |
When this option is on, the Invoice program deletes
|
|
|
v |
payok |
A user may attempt to post a payment to an account that has an invoice that has been previously written off. Use this option to define whether SBN:
If a user leaves the Comment field blank, SBN does not validate the payment. Also see option bl038. |
+ |
|
c |
On |
When this option is on, Invoice Exports 11 and 12 for one-time fees contain one line of text per invoice amount. When this option is off, Invoice Exports 11 and 12 for one-time fees contain one line of text per revenue group. |
|
|
c |
Off |
When this option is on, Invoice Exports 11 and 12 for cycle fees contain one line of text per invoice amount. When this option is off, Invoice Exports 11 and 12 for cycle fees contain one line of text per revenue group. |
|
|
c |
Off |
When this option is on, users should leave the Tax Profile blank on this contract. SBN uses the State and Zip Code to determine the correct tax profile. This option must be off if option bl015 is turned on. This option is generally used in the USA. |
|
|
c |
Off |
When this option is on, SBN displays a warning message when a user creates a contract for an installation that does not have a work order. |
|
|
c |
On |
When this option is on, exports contain the State name. When this option is off, exports contain the State abbreviation. |
|
|
c |
On |
When this option is on, Invoice Exports summarize the tax. |
|
|
c |
On |
When this option is on Invoice Exports include the Dealer ID. |
|
|
c |
On |
When this option is on, SBN includes only the text from the highest reminder group in reminder exports. When this option is off, SBN includes each applicable group text. |
|
|
c |
Off |
When this option is on, SBN includes the Tax Location field in Contract Master (program #0548) in invoice export #11 (Word format). When this option is off, there is no change. |
|
|
c |
Off |
When this option is on, SBN calculates the tax for one-time fees on a work order based on the tax rate specified in the Item Table. SBN bases cycle fee tax on the rate from the Revenue Type table. |
|
|
c |
Off |
When this option is on, a contract number must be unique throughout SBN. When this option is off, a contract number must be unique within each dealer. |
|
|
c |
Off |
When this option is on:
When this option is off and a user chooses Jump to Contract Master from Data Entry and then creates a new contract, the Account No field in the New Contract window remains blank. Note: When option ba471 has a value defined, SBN enters the installation number from Data Entry into the Account No field in the New Contract window of program #548 with the prefix defined by option ba471, even if option bl030 is off. |
+ |
|
c |
Off |
When this option is on, SBN uses the fiscal date as the transaction date on General Ledger exports and reports. When this option is off, SBN uses the original invoice date as the transaction date for General Ledger and reports. |
|
|
v |
1 |
Use this option to define the default view of the Cycle Fees tab and the Invoice Details window on the Invoice Status tab in Contract Master (program #0548):
|
+ |
|
c |
Off |
When this option is on, statement calculations exclude contracts that have not had invoice activity since the last statement date. |
|
|
v |
2000 |
Use this option to define the minimum open balance (in cents) included in statement calculations for the contract. In the default shown, SBN excludes amounts between $-20-$20 from statement calculation. SBN bases the calculation on (amo - paid - wof_amo). Note: When this option is on, option bl033 must be off. |
+ |
|
v |
bl034a |
|
Use this option to define the maximum negative balance (in cents) included in statement calculations for the account. Note: When this option is on, option bl033 must be off. |
+ |
c |
On |
When this option is on, SBN recalculates a contract expiration date each time a user saves the contract, but only if the contract expiration date occurs after today. |
|
|
c |
On |
When this option is on, users can save a work order with a blank Transaction Date. When they close the work order, SBN fills the current date. This option also enables users to select a transaction date that occurred in the past. When this option is off, the Transaction Date defaults to the date a user created the work order. |
|
|
v |
90 |
Use this option to define the number of days that a Valid From date can be in the past without SBN displaying a warning. SBN displays only one warning when a user saves the information. |
|
|
v |
5000 |
A user may attempt to post a payment to an account that has an invoice that has been partially or completely written off. Use this option to define the minimum amount, in cents, of a write-off associated with an account to which a payment can be applied before SBN:
For example, if you use the default definition of 5000, SBN will only flag a payment to an account with a partially or completely written off invoice as an error and require a manual override when the write-off is more than $50.00. |
+ |
|
c |
On |
When this option is on, the Contract End Date in the Cancel Contract dialog box defaults with the Inservice Date from Contract Master (program #548) [* (times) term + (plus) renewal term], if applicable. When this option is off, the Contract End Date in the Cancel Contract dialog box defaults with the contract expiration date from Contract Master (program #548). If both the Inservice Date and the Contract Expiration Date fields are blank, the Contract End Date defaults to the date the contract was canceled. |
|
|
c |
Off |
When this option is on, Invoice Calculation uses the No Invoice field that is attached to the contract status to determine if an account is eligible for cycle billing. When this option is off, SBN calculates cycle billing through the date stamped in the Status Change Date field. |
|
|
c |
On |
Include Result type, Invoice type and Product code in |
- |
|
v |
1 |
Use this option to define the default view of the Contracts On Account tab in Contract Master (program #548).
Users can toggle to the other view. |
|
|
c |
On |
When this option is on and a user changes the cycle period on the contract, SBN updates those valid cycle fees with a like cycle period. When this option is off, users must manually update cycle fee periods. Valid cycle fees are defined as those cycle fees with a Valid to date that is either blank or greater than today’s date. |
|
|
c |
bl044 |
On |
When this option is on, Statement Calculation looks at payments/credits. |
|
c |
Off |
When this option is on and a user clears the Used Address from the Installation field in Contract Master (program #548), all billing account address information from the installation remains. When this option is off and a user clears the Used Address from the Installation field in Contract Master (program #548), SBN clears all billing account address information from the installation. |
|
|
c |
Off |
When this option is on, SBN marks reminder charge invoices with a + in the No Reminder field and pays them last. When this option is off, SBN pays reminder charge invoices as defined by options: |
|
|
c |
Off |
When this option is on and a user saves the Cancel Contract dialog box with a contract status set with the Cancel flag, SBN deletes cycle fees. |
|
|
c |
Off |
When this option is on, SBN treats unposted payments applied to invoices as payments when calculating aging in the following programs: Use of this option in calculating reminders has been moved to option bl074. |
|
|
v |
ba |
Use this option to define the table to use for Payment Methods data on Invoice Export 11. Only use the ba value:
|
|
|
c |
On |
When this option is on, interim statements include payment activity. When this option is off, interim statements only include new invoicing. |
|
|
c |
On |
When this option is on, SBN calculates reminder charges at the account level only. When this option is off, SBN uses account and contract to calculate reminder charges. |
|
|
v |
15 |
Use this option to define the number of days to add to the Transaction Date to determine the due date on financed items flagged as Invoice Immediately. |
|
|
c |
Off |
When this option is on, users can access the Contract Status field in Contract Master/Installation (program #548). User access rights normally only allow access to the Contract and not the Installation. |
|
|
c |
Off |
When this option is on, Invoice Export #11 (Word format) includes Contract Master/Payment Methods (program #548) text. |
|
|
c |
On |
When this option is on and a user tabs out of the Invoice Number field in Open Batches (program #1577) while using Add [F5], SBN displays the Invoice Balance amount. |
|
|
c |
On |
When this option is on, SBN displays an error message when users attempt to update a billing account for which they do not have access rights. |
|
|
c |
Off |
When this option is on, SBN does not validate General Ledger Account Numbers. When this option is off:
This option affects:
|
|
|
v |
ca_status |
Use this option to define the placement of the default cursor in the Cancel Contract dialog box in Contract Master (program #548). |
|
|
c |
On |
When this option is on, users may reopen closed work orders. |
|
|
v |
1000 |
Use this option to define the minimum balance (in cents) for an account to include in Contract Master/Collections. |
+ |
|
v |
.25 |
Use this option to define the tax percentage to use on Payment Notification for Patrol Agency (report #2124). |
+ |
|
c |
On |
When this option is on and a user cancels a contract with the Invoice to Term flag, SBN credits invoices with a revenue period greater than the cancellation date. This option is dealer-based. |
+ |
|
c |
On |
When this option is on and a user cancels a contract with the Invoice to Term flag, SBN creates a work order that invoices the balance to the customer. Also when on, the Invoice to Term and Balance Invoice check boxes in the Cancel Flags section are protected in the Cancel Contract window of Contract Master (Program #548). This option is dealer-based. |
+ |
|
c |
Off |
When this option is on, SBN adds Euro currency messages to exports. |
+ |
|
c |
Off |
When this option is on, the cursor defaults to the Cycle Date field when users enter the Cycle Fee Change dialog box in Cycle Fees. When this option is off, the cursor defaults to the New Fee field. |
|
|
v |
0 |
Use this option to define the default aging date that all records must exceed in order for SBN to:
|
|
|
c |
On |
When this option is on, SBN displays a warning if the Closed Fiscal Period payment date is less than the Fiscal Date in Fiscal Control (program #568). SBN does not display warnings if the Closed Fiscal Period payment date is greater than the Fiscal Date in Fiscal Control. |
|
|
c |
Off |
When this option is on, SBN automatically updates the Contract Date field in Data Entry (program #559) from the Contract Date field in Contract Master (program #548). |
|
|
v |
|
Use this option to define the default Pay Code Type to use in the Quick Pay dialog box in Contract Master (program #548). |
|
|
c |
Off |
When this option is on, SBN does not deduct components on credit invoices with the Work Order Type defined by option wocitp from the Component Log. |
|
|
c |
On |
When this option is on, SBN enters a + in the Reminder field on invoices sent to collections. The + indicates that the invoice is paid after all other invoices. |
|
|
c |
Off |
When this option is on, SBN treats unposted payments applied to invoices as payments when it calculates reminders. This was previously part of option bl049. |
|
|
c |
Off |
When this option is on, users may access the Discount Amount field in AP Open Vouchers (program #1837). |
|
|
c |
On |
When this option is off, SBN does not clear the data in Contract Master (program #548) when a user exits and then reenters. |
|
|
c |
Off |
When this option is on, SBN displays a message that asks users if they want to print an invoice from Contract Master/Account Adjustment (program #548) by choosing the Credit Invoice button. |
|
|
c |
Off |
When this option is on, SBN automatically calculates on-screen aging after each invoicing batch. |
|
|
c |
On |
When this option is on, SBN clears the Cycle Invoice Print flag if the selected payment type is Direct Debit. |
|
|
c |
Off |
When this option is on, SBN does not maintain the links between Installation Accounts and Billing Accounts when users create a new billing account in Contract Master (program #548). |
|
|
c |
Off |
When this option is on, users can post payments to write-off batches that are flagged as bankrupt, even if the payment leaves a credit balance on the account. |
|
|
c |
Off |
When this option is on and a user cancels a contract through Cancel Contract [F6] in Contract Master (program #548), SBN compares the Out-of-Service Date and the Cancel Date and uses the oldest date to update the Cycle Fee Valid To date for all cycle fees affected by the cancellation. When this option is on, option bl047 must be off. |
|
|
v |
|
Use this option to define the Work Order Type for which SBN will reset the Statement flag in a billing account record when a user invoices work orders of that type, when the balance is greater than zero. SBN resets the Statement flag to a + to create interim statements. SBN will only reset the Statement Flag field if the field already displays an X, which indicates that it should get statements. |
|
|
c |
Off |
This option affects the OCR (optical character recognition) line of Reminder Export 14 (Word format). You may toggle this option on or off before you use Reminder Export 14. When this option is on, SBN inserts the s#inv in the OCR line instead of s#acc. The OCR line will not appear on page 1 of the export if the account summary is greater than 1 page. When this option is off, SBN inserts the s#acc in the OCR line instead of s#inv. Also see option blusetab. |
+ |
|
c |
Off |
When this option is on, each installation can only have one Active contract. |
|
|
c |
On |
When this option is on:
When this option is off, SBN resets the counter to zero upon billing. |
|
|
v |
0 |
Use this option to define the default display mode of the Invoice Details [F5] window in Contract Master/Invoice Status (program #0548). When defined with 1, the default of Invoice Details [F5] window includes:
|
|
|
c |
Off |
When this option is on, the Out of Service date from the Cancel Contract dialog box updates the Status date in Contract Master. |
|
|
c |
Off |
When this option is on, Export 18 contains grouping by branch. The export previously used the contract branch for grouping by branch, but now uses the billing account branch. |
+ |
|
c |
payok2 |
Use this option to define the text in the Comment field of a payment that will override special posting errors on negative invoices. When user types �payok2� as the comment in a payment to apply to a negative invoice, SBN will allow the posting. |
|
|
c |
Off |
When this option is on, SBN uses the Out of Service date —if it is less than the Cancel date — to update the Valid To date for the cycle fees. |
|
|
c |
On |
Update fiscal date in ma_installations_ovf1 during fiscal close |
- |
|
c |
Off |
When this option is on and a user updates either the service branch in Data Entry or the contract branch in Contract Master, SBN updates the other branch (service or contract). |
|
|
c |
Off |
When this option is on, users can change Cancel Contract comments in the Cancel Contract dialog box. SBN will internally delete the comments changed in the Cancel Contract dialog box when users add new comments. When this option is off, users must use the Communication Log to change Cancel Contract comments. |
|
|
v |
Off |
This option is for Protectron only. The default is off for all other companies. When this option is on, SBN activates special cycle fees. |
|
|
c |
Off |
When this option is on, selecting a zip code updates the Branch in the Contract Master. |
|
|
v |
0.00 |
When this option is defined with a value greater than 0 (zero) and a user changes a cycle fee to an amount greater than the defined value, SBN displays a warning in Contract Master. |
+ |
|
c |
Off |
When this option is on, users may post payments of $0 in Posting. |
+ |
|
c |
Off |
When this option is on, SBN adds the Installer Company from the work order to Export 18 in GL Exports (program #561). |
|
|
c |
On |
Create 0 line invoice invoices for one time fees |
- |
|
c |
Off |
When this option is on, SBN includes zero value line items from work orders in Invoice Details and on Invoice Exports. |
|
|
v |
cb |
Use this option to define the source of the tax number in Invoice Export 11 (Word format):
Use only the ba value:
|
|
|
c |
Off |
When this option is on, Export 109 (NACHA) will export the balance of an invoice batch, not the total. |
+ |
|
c |
Off |
When this option is on, Invoice Export 11 (Word format) will include blank fields after the following fields:
|
+ |
|
c |
Off |
When this option is on, Invoice Export 11 (Word format) will include $0 items, even if amo + adj are both 0. |
|
|
c |
Off |
When this option is on, users cannot create an invoice batch with an invoice date earlier than the current fiscal period. |
+ |
|
c |
Off |
When this option is on, SBN bases the Contract Status Date on the Cancel Date in Contract Master. Do not use this option when option bl088 is on. |
+ |
|
v |
0 |
Use this option to define the number of days in the past the Cancel Date in Contract Master may be from the current date. Action 548/157 overrides this option. |
+ |
|
v |
1 |
Use this option to define the default view of the Active/Nonactive mode in Cycle Fees. When defined with a value of 1, the Active/Nonactive mode will display all cycle fee lines. |
+ |
|
c |
Off |
When this option is on, Invoice Export 11 (Word format) includes an Item Number column for each ln_desc column in the file. SBN fills the Item Number columns from the item number used in the work order. |
|
|
c |
Off |
When this option is on, SBN creates an index on extinv and makes external invoice numbers searchable from the Basic search tab. |
|
|
c |
Off |
When this option is on, SBN creates an additional index on ba_work_orders/invoicelog to enhance performance of searches in the Work Order Queue. This option also turns on the indexes ba_work_orders_i5 and ba_work_order_invoice_log.3. |
|
|
c |
Off |
When this option is on, Invoice Export 11 (Word format) groups and displays included taxes by revenue type. This option should be ON for Canadian companies. |
|
|
v |
|
Use this option to define the revenue type for invoice fees. |
+ |
|
c |
Off |
When this option is on, Balance Invoicing in the Cancel Contract window ignores invoices with a paid amount. This option is dealer-based. |
+ |
|
c |
Off |
When this option is on, Invoice Export 11 (Word format) will always include a tax value and description, even when the tax = 0.00. |
+ |
|
v |
0 (no function) |
Use this option to define the number of months larger that a transaction date can be than a fiscal date before SBN displays a warning in Open Batches (program #1577). Example
1: Example
2: |
+ |
|
v |
0 |
Use this option to define the number of leading digits to remove from GL account numbers for SCALA exports in GL Exports (program #561). |
+ |
|
c |
On |
When this option is on, SBN activates invoice and credit rounding. |
+ |
|
v |
|
Use this option to define the number of cents to which SBN rounds off. You can update these values in the Rounding (program #600). Do not change these values in Options (program #1887). |
+ |
|
v |
|
Use this option to define the maximum amount SBN can round up. You can update these values in the Rounding (program #600). Do not change these values in Options (program #1887). |
+ |
|
v |
|
Use this option to define the maximum amount SBN can round down. You can update these values in the Rounding (program #600). Do not change these values in Options (program #1887). |
+ |
|
v |
|
Use this option to define the revenue type to use for Rounding. You can update these values in the Rounding (program #600). Do not change these values in Options (program #1887). |
+ |
|
c |
|
When this option is on, SBN activates payment rounding. |
+ |
|
v |
|
Use this option to define the minimum balance on invoice for payment rounding (0 or -). You can update these values in the Rounding (program #600). Do not change these values in Options (program #1887). |
+ |
|
c |
|
Use this option to define the maximum balance on invoice for payment rounding (0 or +). You can update these values in the Rounding (program #600). Do not change these values in Options (program #1887). |
+ |
|
c |
Off |
When this option is on, users can create duplicate ranges of external invoice numbers in External Invoices (program #1620). |
+ |
|
c |
Off |
When this option is on, the Invoice Details of Reminder Export 14 (Word format) from Reminder Calculations (program #1570) include Work Order Type. |
+ |
|
c |
Off |
When this option is on, the Main tab of the Billing Account window in Contract Master uses the owner address entered in Marketing (program #562) if one exists; otherwise it will use the installation address. |
+ |
|
c |
Off |
When this option is on and one invoice for an account reaches the highest reminder level, all open invoices for that account also receive the highest reminder level. |
+ |
|
c |
Off |
When this option is on and a user chooses Jump to Contract Master from Data Entry and then creates a new contract, the Installation Number from the installation record in Data Entry defaults into the Contract No field in the New Contract window. |
+ |
|
c |
Off |
When this option is on, SBN ignores the minimum open balance defined by option bl034 when it calculates interim statements. |
|
|
c |
on |
Add Swedish ocr info to export 14 |
- |
|
c |
Off |
When both this option and option bl018 are on, Invoice Export 11 (Word format) of Invoice Manager (program #1557) includes a Group by of amo + adj, resulting in separate lines for:
|
|
|
c |
Off |
When this option is on, users may credit a partially paid invoice by choosing Credit Invoice [SHIFT+F4] in Invoice Status. When this option is off and a user attempts to credit an invoice with partial payments, SBN prevents the credit and displays an error message. This option is dealer based. |
+ |
|
c |
Off |
When this option is on, package line items with 0$ and 0$ adjustment in a work order will not print on the related invoice. |
|
|
c |
On |
When this option is on and a user creates a credit work order by choosing Credit Invoice [SHIFT+F4] in Invoice Status, SBN automatically closes the credit work order. When this option is on, option bl136 should also be on. You may prevent a specific branch from using this functionality by removing the check mark in the Cr Close field of that branch profile in program #1530. |
+ |
|
c |
On |
When this option is on and a user creates a credit work order by choosing Credit Invoice [SHIFT+F4] in Invoice Status, SBN automatically approves the work order. If optionbl135 is on, this option should also be on. However, you may have this option on while option bl135 is off. You may prevent a specific branch from using this functionality by removing the check mark in the Cr Approved field of that branch profile in program #1530. |
+ |
|
c |
Off |
When this option is on, SBN sorts invoicing with multiple tax types based on s#rev. When this option is off, SBN sorts invoicing with multiple tax types based on lowest percent to highest percent. |
|
|
c |
on |
SDE specialties in exp 11 |
- |
|
c |
Off |
When this option is on, SBN calculates the One Time Fee — in the Details tab of Price Lists (program #1533) — based on (Average Cost) * (One Time Factor). When this option is off, SBN calculates the One Time Fee — in the Details tab of Price Lists (program #1533) — based on (Standard Cost) * (One Time Factor). See the Inventory tab in Items (program #1535) for the standard and average costs of the selected item. |
+ |
|
c |
bl140 |
|
When this option is on, unposted payments are included on open invoices in Aging. |
|
c |
Off |
This option affects the output of Export 14 (Word format) from Reminder Calculation (program #1570). When on, SBN prints an invoice with a separate line for each of seven fields. |
+ |
|
c |
bl142 |
On |
When this option is on, the contract number and account number inherit the dealer ID from the installation number. |
+ |
c |
bl143 |
Off |
This option is dealer-based. When on, overpayments to invoices are automatically paid to open outstanding invoices in the normal order (oldest outstanding without a delayed reminder flag). |
+ |
v |
bl144 |
|
When defined, the value represents the No Reminder flag for Reminder Charge invoices only. Valid definitions are: w, X, -, +, *, M and blank. When blank, Reminder Charge invoices are not marked with a default reminder flag, and are paid according to option bl001 and blpay2. Note: For more information on these specific No Reminder flags, see Invoice Status. |
+ |
c |
bl145 |
Off |
When on, users receive a warning of Pending Rate Change, when changing a contract with a Rate Change pending. Note: This feature may cause blocked users during cycle invoice calculation. |
+ |
c |
bl146 |
Off |
When on, users receive a warning when creating a work order with a price list group associated with a general ledger type that does not equal the general ledger type defined on the selected contract. |
+ |
c |
bl146err |
On |
When on, SBN prevents users from adding an invalid GL type to a price list group in program #1771. |
+ |
c |
bl147 |
|
When on, prevents batch posting if delayed time stamp is in the future. |
+ |
c |
bl148 |
Off |
When on, the invoice calculation contains the retention profile logic. |
+ |
v |
bl149 |
365 |
When defined, the number equals the days in the future to set the due date for the retention portion of an invoice. |
+ |
v |
bl150 |
On |
When on, credit invoice defaults to include comment. |
+ |
c |
bl151 |
Off |
Option controls grouping of invoices in export 11. Note: Options bl151 and ba132 cannot be on at the same time. |
|
c |
bl152 |
Off |
Customer-specific option. If on, 0$ lines are included in export 75/76. If off, 0$ batches are eliminated from exports. |
+ |
c |
bl153 |
Off |
Global Rate Changes calculator uses contract branch instead of installation branch. |
|
c |
bl154 |
Off |
This option affects Work Order items and whether or not item fees display on the customer invoice. If off, normal cycle fee invoicing continues. If on, items with cycle fees of 0 or adjustments made to items which result in cycle fees of 0 display on the invoice as a 0.00 charge. This indicates a free item. |
|
v |
bl155 |
blank |
Enter an action number as the value of this option. If a user's action profile includes the action entered for this option, SBN displays the credit card number in the Payment Number drop-down menu of Contract Master (program #548) and in the Pay Type drop-down menu of a service request in the Service Log tab. If a user's action profile does not include the action, the Credit Card Number column of these drop-down menus displays only the last four digits of the card number. If the option value is blank, all users see the credit card number in the Payment Number drop-down menu of Contract Master. Note: You may choose to hide the credit card number in the Payment Number field by selecting the Hide If Filled (CC) check box for the field in program #1843. |
+ |
c |
bl156 |
Off |
When this option is on, Invoice Manager (program #1557) Export 11 data appears in order of contract number. |
|
c |
bl157 |
Off |
Use this option to control the alternative Quick-Pay functionality. When this option is on, the updated Quick-Pay features appear. When off, Quick-Pay functions normally. |
+ |
c |
bl158 |
Off |
This option is company-specific. When this option is on, Export 141 in Invoice Manager (program #1557) uses the data in the Payment Code 1 field of Contract Master (program #548). When off, Export 141 uses the data in the Payment Code 2 field. |
+ |
c |
bl159 |
Off |
When this option is on, SBN only returns a user's specified dealer and language in address defaults. |
+ |
c |
bl160 |
Off |
When this option is on, you cannot edit the Invoice Date in Invoice Manager (program #1557) when you choose Calculate. If the Fiscal Date is the same as the current date, the Invoice Date defaults to the current date. If the Fiscal Date is not the same as the current date, the Invoice Date defaults to the last day of the fiscal month. |
+ |
c |
bl161 |
Off |
When this option is on, SBN checks the tax profiles defined for the contracts/invoices you consolidate in Contract Master (program #548). You cannot consolidate contracts that have different tax profiles defined. If you select the Acc Consol Inv check box in the Contract Change window, the tax profiles must match to consolidate contracts on the selected Billing Account. If you select the Consol Inv check box, all contracts associated with a single installation must have the same tax profile defined. When this option is off, SBN does not validate tax profiles upon consolidation. |
+ |
c |
bl162 |
Off |
When this option is on, SBN includes all accounts with credit balances (-) in the Statements Export (program #1508) whether or not the accounts have recent activity. |
+ |
c |
bl163 |
Off |
When this option is on and you create a new cycle fee, the cycle fee text is new regardless of the item you associate with the fee. |
+ |
c |
bl164 |
On |
This option is dealer-based. Note: SBN looks at the dealer on the payment batch in Open Batches (program #1577), not the dealer on the billing account. When this option is on and there is an overpayment on an invoice, SBN automatically applies the remaining credit to another invoice with a balance on the same billing account. When this option is off and there is an overpayment on an invoice, SBN credits the whole payment to the specified invoice, creating a credit balance (-) for that invoice. |
+ |
c |
bl165 |
Off |
When on, this option puts Index i4 on table ub_purc_order. |
+ |
c |
bl166 |
Off |
When on, exports 80, 81, and 11 include current account balances. |
+ |
c |
bl167 |
Off |
When on, this option activates the service discovery feature. This option is company specific. |
+ |
c |
bl168 |
Off |
When on, this option does not allow users to create $0 cycle fee credits. |
+ |
c |
bl169 |
Off |
When this option is on, if you receive a purchase order in programs #571 or #1757 for a satellite, SBN automatically transfers the items on the purchase order from the branch to the satellite inventory (using transaction type INTR). When this option is off, if you receive a purchase order for a satellite, SBN adds the items on the purchase order to the branch inventory. You must transfer from the branch to the satellite manually in Branch Inventory (program #1757). |
|
c |
bl170 |
Off |
When on, this option allows you to add an invoice with a $0 balance to a batch. This option overrides options bl090 and bl017. |
+ |
c |
bl171 |
Off |
When this option is on and you choose Credit Invoice in the Invoice Status tab of Contract Master (program #548), a Work Order Type field appears in the Credit Reason dialog box so that you can choose the type of work order to create. When this option is off, the Work Order Type field does not appear in the Credit Reason dialog box. |
+ |
c |
bl172 |
Off |
When on, this option allows payments of the correct amount with a $0 balance to be posted even if option bl090 is off. |
+ |
c |
bl173 |
Off |
When this option is on and you update a billing account, SBN also updates the Franchise Taker billing account. The option includes dealer restrictions. |
+ |
c |
bl174 |
Off |
When on, SBN transfers the Standard Cost of an item to the invoice and Component Log. |
+ |
c |
bl175 |
Off |
When on, SBN sets customer payments in monthly installments. When off, SBN sets customer payments according to cycle fee frequency. |
+ |
c |
bl176 |
Off |
This option is client specific for Company 150. When this option is on, SBN does not allow users to enter payment type S in the Pay Code field of Contract Master (program #548). |
+ |
v |
bl177 |
blank |
This option is company specific. Use this option to define the account number SBN automatically enters for a payment batch in Company 108's import 146 in Open Batches (program #1577). |
|
c |
bl178 |
Off |
When this option is on, the items within a kit on a work order appear individually in the Installed Components tab of the installation in program #559. When off, only the name of the kit appears in the Installed Components tab. |
+ |
c |
bl179 |
Off |
When this option is on, the name of a kit on a work order appears along with the items within the kit in the Installed Components tab of program #559. When off, only the items within the kit appear in the Installed Components tab. Option bl178 must be on to use this option. |
+ |
v |
bl180 |
blank |
Use this option to define the revenue type SBN uses on a work order in Percent of Completion calculation. This option is dealer based and client specific for Company 105. |
+ |
c |
bl181 |
Off |
When on, SBN performs a prefix check of GL Export records. |
+ |
v |
bl182 |
DG |
This option defines the default Pay Means code for Report #2171. |
+ |
c |
bl183 |
Off |
This is a static option that controls when you go access a contract with cycle fees and hit change for the contract. When you change the cycle day in the contract, this option also updates and changes all cycle days in the cycle fee tab. After the update, this option enters all cycle fee changes into the cycle fee change log (tab located in 548); enters all cycle fee changes in the contract log; and makes the normal entry for the contract change. |
|
c |
bl184 |
Off |
When on, SBN does not generate account numbers that already exist when you choose the Generate button in program #1597. |
+ |
c |
bl185 |
Off |
This client specific option for company 120 is dealer based. When on, the text entered in the Description field of Standard Text (program #1828) for Message ID FINFEE appears beside finance fees on invoices for work orders that are partially invoiced. |
+ |
c |
bl186 |
Off |
This option is client specific for company 120. When on, this option controls tax calculation of finance fees for partial invoicing. The tax calculation is based on the Tax Profile entered for the contract in Contract Master (program #548). |
|
c |
bl187 |
Off |
When on, SBN does not change the due date of an invoice when a user sets up scheduled payments. When off, SBN changes the due date of an invoice to the date of the last scheduled payment when a user sets up scheduled payments. |
+ |
c |
bl188 |
Off |
When on, the tax rate of a credit invoice matches the tax rate of the invoice being credited regardless of the invoice date entered for the credit invoice in program #1557. When off, the tax rate of a credit invoice depends on the invoice date of the credit invoice and the rate entered for the date in Tax Codes (program #1515). This option is dealer based. |
+ |
c |
bl189 |
Off |
When on, an External Batch Number field appears in the Details and Post Batch panes of Open Batches (program #1577). If you leave the field blank, a warning message appears: 'Ext. batch # is blank. Are you sure you want to post this batch?' When off, the External Batch Number fields do not appear and SBN automatically applies an external batch number to posted batches from program #1625. |
+ |
c |
bl190 |
Off |
When on, if a user creates or changes a billing account, the Currency selected for the dealer or contract type in Contract Defaults (program #1803) automatically populates the Currency field in the Billing Accounts tab of Contract Master (program #548). |
+ |
c |
bl191 |
Off |
When on, SBN creates special indices on the payments, invoice_payment_transfers, and ba_work_orders tables. |
|
c |
bl192 |
Off |
When on, you may preschedule service requests in the Cancel Contract window of Contract Master (program #548). |
+ |
c |
bl193 |
Off |
When on, exports in Invoice Manager (program #1557) do not automatically load the parameters from the last time a user ran the selected export. When off, exports automatically load the parameters from the previous run. |
+ |
c |
bl194 |
Off |
When on, Purchase Line History (report #2011) includes only those purchase orders with Receipt Dates within the range the user enters in the date range parameters. When off, report #2011 includes purchase orders that were created within the range the user enters in the date range parameters. |
+ |
c |
bl195 |
Off |
When on, if a user selects the Invoice to Term flag in the Cancel Contract window of Contract Master (program #548), SBN does not approve the work order that SBN creates when canceling the contract. When off, SBN automatically approves the work order when canceling a contract with the Invoice to Term flag. This option is dealer-based. |
+ |
c |
bl196 |
On |
When on, SBN updates fiscal control tables when a fiscal period is closed. When off, SBN does not update fiscal control tables when a fiscal period is closed. Note that reports #2116, #2122, and #2123 will not work without these table updates. |
|
v |
bl197 |
0 |
Use this option to define the number of days in the past the Out of Service Date may be from the current date in the Cancel Contract window of Contract Master (program #548). |
+ |
v |
bl198 |
0 |
If the total amount of a cycle invoice is less than or equal to the amount entered as the value of this option, SBN removes all hidden taxes from the invoice and resets the tax amount and tax adjustment to 0. This option is client specific for company 201. |
+ |
c |
bl199 |
Off |
When on, a warning message appears when a user attempts to remove the Print flag from an invoice in the Invoice Status tab that another user has flagged to print. When off, the warning message does not appear. |
+ |
v |
bl200 |
|
Use this option to define the revenue type that SBN uses to account for hidden taxes that are removed from cycle invoices affected by option bl198. This option is client specific for company 201. |
+ |
v |
bl201a |
|
Use this option to define the work order type for work orders that SBN creates for items on a payment batch imported using Import 162 in Open Batches (program #1577). This option is client specific for company 156. |
+ |
v |
bl201b |
|
Use this option to define the price list group for work orders that SBN creates for items on a payment batch imported using Import 162 in Open Batches (program #1577). This option is client specific for company 156. |
+ |
v |
bl201c |
|
Use this option to define the three-digit prefix for payment batch line items on Import 162 of Open Batches (program #1577). This option is client specific for company 156. |
+ |
v |
bl202 |
blank |
Use this option to define the GL types (separated by commas) that payment import 113 uses in Open Batches (program #1577). This option is client specific for company 105. |
+ |
c |
bl203 |
Off |
When this option is on, you may select any combination of the Email Invoice, Fax Invoice, and Mail Invoice check boxes in the Billing Accounts pane of Contract Master (program #548); you may select one, two, or all three check boxes at once. When this option is off, SBN allows you to select only one check box for invoice delivery: Email Invoice, Fax Invoice, or Mail Invoice. |
+ |
c |
bl204 |
Off |
When this option is on, SBN prints the internal invoice number when you print an invoice, even if the invoice has an external invoice number. SBN also uses the internal invoice number in the entry it generates in the Communication Log (program #1888) when you print an invoice and this option is on. When this option is off, SBN prints the external invoice number (if defined) when you print an invoice. |
+ |
c |
bl205 |
Off |
When this option is on, SBN uses the internal invoice number in the Comment dialog box of the Credit Invoice process in the Invoice Status tab of program #548. When you select the Include Comment check box in the Comment dialog box, SBN includes the internal invoice number in the Comment field of the credit work order. When this option is off, SBN uses the external invoice number (if defined) in the Comment dialog box of the Credit Invoice process in the Invoice Status tab. |
+ |
c |
bl206 |
Off |
When this option is on, SBN prints the report with the external invoice number instead of the internal invoice number in Invoice Report (program #1152). When this option is off, SBN prints the Invoice Report with the internal invoice number. |
+ |
v |
bl207 |
|
Use this option to define a list of dealers that the SigEncrypt.exe application uses to determine which dealer account invoices require SSL encryption processing. |
|
c |
bl208 |
Off |
When this option is on, SBN displays an error message in program #1577 when you attempt to save a Transaction Date prior to the Fiscal Close Date, and when you attempt to post a payment batch with a Transaction Date prior to the Fiscal Close Date. SBN will not allow you to proceed unless the Transaction Date is after the Fiscal Close Date. When this option is off, SBN displays a warning message when the Transaction Date is prior to the Fiscal Close Date, but allows you to proceed with batch posting. Option bl068 must be on to use this option. |
+ |
c |
On |
If on you cannot post a batch containing more than one deal_id |
- |
|
c |
bl210 |
On |
When option bl210 is on and an invoice batch in program #1557 is scheduled to run at a later time and be exported at a later time, SBN runs the export immediately after the invoice batch has run. When option bl210 is off and an invoice batch is scheduled to run at a later time and be exported at a later time, SBN does not run the export until the scheduled export time. |
+ |
v |
bl211 |
|
When action 548/321 is on and option bl211 is set to a value, SBN displays a warning message when you use the Change Cycle Date button in the Cycle Fees tab to change the cycle date of fees to more than the number of days in the past than the value of option bl211. You can choose to continue. When action 548/321 is off and this option is set to a value, the system displays an error message when you attempt to change the cycle date, and the user is not allowed to continue. |
+ |
c |
bl212 |
Off |
When on, SBN creates tokens for credit card numbers entered in Contract Master (program #548), the Quick-Pay dialog box of Contract Master, the Payment Methods and Work Orders tabs, and the Communication Log (program #1888). Obtain the following files from IBS and install them on your local hard drive to enable credit card tokenization. Contact IBS for complete installation instructions:
When on, entries in the Payment Methods tab older than 14 months are grayed out, cannot be edited, and do not appear in the Pay Method drop-down menus of Contract Master for the account. |
+ |
v |
bl213 |
|
When option bl213 is set to a value, if a cycle fee is created in the Cycle Fees tab with a valid From Date that is more days in the past than the value of this option, SBN displays a warning message. Note: This option is dealer-based. |
|
c |
bl214 |
Off |
When option bl214 is on, SBN does not allow you to run an invoice batch in Invoice Manager (program #1557) with a transaction date that is older than the previous batch of the same type (cycle or one time). SBN displays an error message. |
+ |
c |
On |
Disallow negative cycle invoices |
- |
|
v |
bl216 |
|
Use this option to define a list of work order types for which SBN allows you to produce negative one-time invoices for work orders in program #1557. For the value of this option, enter each work order type in all capital letters with single quotes around each type, and a comma between each type. |
+ |
v |
bl217 |
|
Use this option to define the number of days into the future that SBN allows invoice dates to be in Invoice Manager (program #1557). |
+ |
c |
bl218 |
Off |
When on, SBN indexes the fiscal date on invoices. |
|
v |
|
Default revenue type used for offer module |
||
v |
"" |
Set paycode to value during various scenarios |
||
v |
|
Price for new package for offer module |
||
v |
"" |
List of item codes to exclode from offer view |
||
v |
bl223 |
99 |
When on, this option allows Export 11 exclusion of paycode. |
|
v |
bl224 |
99 |
Use this option to check for the number at the beginning of the Pay Mean Number to determine if a prefix is needed |
+ |
v |
bl225 |
TK: |
Use this option to add the "TK:" prefix to the Pay Mean Number when the number begins with "99". |
+ |
v |
bl226 |
60 |
Use this option to set the number of months used to calculate a contract expiration date. |
+ |
c |
bl227 |
Off |
When on, this option copies the entry in the Grp 2 field in the Billing Accounts tab of Contract Master (program #548) into the Grp 2 field in the Contract/Installation tab. |
|
c |
bl228 |
On |
Automate field updates on jump de and jump cm |
- |
v |
bl229 |
0 |
Language code to be used to override the default language for change logs (where used) |
+ |
c |
bl230 |
Off |
When on, the WO install import (in1889) will recognize a blank dealer ID as all dealers. |
+ |
c |
bl231 |
Off |
If on, invoice delivery check boxes may all be unchecked. (Specific to Company 162) |
- |
c |
bl232 |
Off |
The color used on invoice batches which have been exported. |
+ |
c |
bl233 |
Off |
When on if you try to post a batch with a date other than today's date you receive message “Transaction date is not equal todays date. Proceed?�" |
- |
c |
blbeep |
Off |
When this option is on, SBN sounds a beep once when a user enters main windows in Contract Master in which the contract is cancelled. |
|
c |
blccsec |
Off |
When this option is on, SBN masks credit card numbers in the change log. |
+ |
c |
blcfiise |
Off |
When this option is on, SBN includes retroactive global rate increases with the next cycle invoice. This option should only be on if blcfisep is defined with 1. |
+ |
v |
1 |
Use this option to define whether SBN includes cycle fees on work order group invoices:
This only applies to contracts in which the Consolidated Invoice flag displays a check mark. |
|
|
v |
blclcomm |
blank |
Use this option to define the communication code SBN includes in the Communication Log entry created when a user enters a Collection Action in the Collections tab of program #548. (This value should be a communication code from program #1517.) |
+ |
v |
blclkey1 |
blank |
Use this option to define the Key 1 code SBN includes in the Communication Log entry created when a user enters a Collection Action in the Collections tab of program #548. (This value should be a Key 1 code from program #1519.) |
+ |
c |
blcllog |
Off |
When on, entering a Collection Action in the Collections tab of program #548 creates an automatic entry in the Communication Log (program #1888). |
+ |
v |
blclreso |
blank |
Use this option to define the resolution code SBN includes in the Communication Log entry created when a user enters a Collection Action in the Collections tab of program #548. (This value should be a resolution code from program #1877.) |
+ |
v |
blclreso |
|
This option contains the resolution code used in the Communication Log entry for Collections Tab actions. |
+ |
v |
|
I |
Use this option to define the default view of contracts for Previous/Next functionality. |
|
v |
0 |
Maximum # of days into the future for cycle date |
||
v |
0 |
Use this option to define the maximum number of days in the future allowed for the Cycle Date in Invoice Manager (program #1557). When the date is outside this maximum number of days, SBN displays a message that the cycle date is in the future. When this option is defined with a value of 0 (zero), SBN does not display the message. |
+ |
|
c |
blcycmx1 |
Off |
When on, an error is displayed instead of a warning if date is cycle fee date is outside the maximum limit set by option blcycmax. This prevents users from proceeding with a batch when cycle dates are outside the allowable date. |
+ |
c |
Off |
When on, the legacy transactions table contains DUP keys. |
|
|
v |
bleuro |
|
Use this option to define the exchange rate for EURO conversion. |
|
c |
On |
When this option is on, SBN uses job #17 in Background Tasks (program #1712) to update the Contract Expiration Date each time a user changes the contract. |
|
|
v |
blfcglem |
blank |
General ledger export email address. |
+ |
c |
Off |
When this option is on, statement exports use the address from Statement Info Groups (program #1800) instead of the address from the Billing Account. |
|
|
v |
45 |
Use this option to define the maximum number of days in the future that due dates can be from invoice dates. When the date is outside the maximum number of days, SBN displays a warning message. |
|
|
v |
1 |
Use this option to define the minimum number of days in the future that due dates can be from invoice dates. When the due date is closer than the minimum, SBN displays a warning message. |
|
|
v |
|
Use this option to define the characters to use for padding when right justifying invoice numbers on Reminder Export 14 (Word format). You must use 0, a blank or an x. |
|
|
v |
0 |
Use this option to define the default view of Contract Master/Invoice Status (program #548).
Users can toggle the view from this window. Action 548/49 replaces this option. |
|
|
v |
2 |
Use this option to define the size, in K, of allocation block size in Sybase. |
|
|
c |
On |
When this option is on, SBN applies payments to matching invoice amounts before applying payments to invoices identified by option bl001. |
|
|
c |
blsepa |
Off |
On => Enables warning messages when entering SEPA data |
+ |
v |
blsepamx |
7 |
Maximum days from today to allowed for SEPA signed date |
+ |
v |
– |
Use this option to define the value a user must type in the Account Number field to add payments to a batch without knowing the account number. After a user types the default value and tabs out of the Account Number field, the Account Name displays Unallocated Account. Open Batches (program #1577) accepts this as a valid account, but the payment cannot be posted. Users can identify all batches that contain this type of payment by choosing Unallocated Payments [F8] from the Open Batches window. |
|
|
c |
On |
When this option is on, SBN separates tabulation details by line (invoice numbers, dates and amounts) on Reminder Export 14 (Word format), rather than by spaces. Fields in this export are delimited with double-quotes and commas. Also see option bl084. |
|
|
v |
bm_bserv |
|
Use this option to define the default billing server to access when you select the Bill/Mon Jump button in program #548 or #559. |
+ |
v |
bm_mserv |
|
Use this option to define the default monitoring server to access when you select the Bill/Mon Jump button in program #548 or #559. |
+ |
v |
FORCE ARM |
Service user /remote arm |
||
v |
FORCE ARM |
Use this option to define the text that SBN enters in the Alarm Log when a panel sends a Type 5 (force arm) signal that indicates the system has been force-armed by bypassing zones. |
|
|
v |
blagesho |
2 |
Use this option to define the default view of the Aging window:
|
|
c |
On |
When this option is on, it will override option bl018. When On, Invoice Exports 11 and 12 for one-time fees contain one line of text per revenue type. |
|