Acknowledge Report
Acknowledge Report
Acknowledge Report
Module: Account Management
Overview
Use the Acknowledge report to view data from the Alarm Log on the number of alarms acknowledged per hour for a specified period of time, sorted by
Users
Date
Branch
Action Profile
User’s branch restrictions apply.
To access this report, select Acknowledge (report #1977) from the main menu of SBN.
The Acknowledge Report
This window contains two panes: use the upper pane to define the content of the report; use the lower pane to define the job output - how, when, and where you want to print the report.
Note: See Report Parameters Pane for information on the fields in the lower pane, which are the same in every report.
Field Descriptions
The following table describes the fields used in the upper pane of the Acknowledge Report.
Note: You can use wildcard characters in selected fields. For more information about using wildcards, see Searches.
Field |
Wildcards Allowed |
Description |
Period |
||
Date
- From |
No |
You may select a range of dates to limit the report to acknowledgements that occurred during that range. Select the beginning date of the range. O This field defaults to the current date. O Do not run one report for a period that includes a change in daylight savings time. Instead, run two reports. |
Time
- From |
No |
You may select a range of time to limit the report to acknowledgements that occurred during that range. Select the beginning time of the range. O This field defaults to 0:00 (Midnight). O Do not run one report for a period that includes a change in daylight savings time. Instead, run two reports. |
Date
- To |
No |
You may select a range of dates to limit the report to acknowledgements that occurred during that range select the ending date of the range. O This field defaults to tomorrow’s date. O Do not run one report for a period that includes a change in daylight savings time. Instead, run two reports. |
Time
- To |
No |
You may select a range of time to limit the report to acknowledgements that occurred during that range. Select the ending time of the range. O This field defaults to 0:00 (Midnight). O Do not run one report for a period that includes a change in daylight savings time. Instead, run two reports. |
Group By |
No |
You must select a sorting parameter for the report: l Date l Branch l User l Action Profile |
Event |
Yes |
You may select a monitoring event type to limit the report to alarms of that type or use the % wildcard to include all event types. If you leave this field blank, the report includes only acknowledged event types (10 and 11). (This menu originates from program #1621.) Note: If you select the Include Take check box, SBN includes only event types 10, 11, and 12 regardless of your selection in this field. |
Priority |
Yes |
You may enter a priority level (1-99) to limit the report to alarms of that priority, or leave this field blank or use the % wildcard to include all priority levels. |
Include Take |
No |
Select this check box to include the number of alarms that were taken per hour in the report output. If you select this check box, the event type TAK appears in the Code column. |
Masks |
||
Branch |
Yes |
You may either select a branch to limit the report to records associated with that branch or use the % wildcard to include all branches. This field defaults to the user’s default branch. (This menu originates from program #1530.) O If option rptprof is on, SBN limits the branches to those in the users’s branch profile. |
Exclude |
No |
You may exclude a branch from the report by selecting the branch and then entering a check mark in this box. |
Action |
No |
You may select an action profile to run the report for all users with that profile. |
Exclude |
No |
You may exclude all users with a specific action profile by selecting the profile and then entering a check mark in this box. |
User |
No |
You may select up to 10 users to limit the report to records associated with those users. (This menu originates from program #1501.) |
Exclude |
No |
You may exclude up to 10 users from the report by selecting the users and then entering a check mark in this box. |
Dealer |
No |
You may select a dealer ID to limit the report to acknowledgements for accounts associated with that dealer ID. (This menu originates from program #1537.) O If you leave this field blank, the report includes all dealer IDs that meet other report parameter. |
UL Statistics Only |
No |
When checked, the Acknowledge Report will show the Security Grade, Descriptions, Run time, Max time, Average Time, and Count between a selected time period. |
Running and Viewing a Report
For information on running and viewing a report, see Common Functions in SBN.
Report Example
The following graphic shows an example of the output of the Acknowledge report.
Column Descriptions
The following table describes the columns used in the output of the report.
Column |
Description |
Group By |
Identifies the selected Group By parameter. |
Period |
Identifies the selected period for which the report was run. |
Date |
Specific date within the selected period. |
Acknowledge
Code |
Identifies the acknowledge code used:
|
00 - 24 |
Count of acknowledge events per hour; 00 = midnight. |
Total Hours |
Total acknowledge events for the selected date. |
Total |
Total acknowledge events for the selected Group By parameter. |
Button Functions
The following table displays the buttons, describes the shortcut keys, actions, and functionality.
Button |
Name |
Shortcut Key |
Action |
Description |
|
Recurring |
Alt+F1 |
1977 |
Open fields for recurring/template reports. |
|
Exit |
Esc |
1977 |
Exit without saving. |
|
Save |
Enter |
1977 |
Save existing record. |
Modifications and Updates to Acknowledge Report
The following table lists modifications and updates to the Acknowledge Report document.
Mod Number |
Date |
Description |
n/a |
07/16/14 |
Images updated. |
08.88.11247, 07.88.25612 |
02/09/18 |
Images updated and New UL Statistics Only checkbox added. |