Alerts Service

Overview

The Alerts Service keeps an external alerting platform in step with permit activity tracked in SBN. On a fixed timer it checks for pending alert changes — new permits, suspensions, upcoming expirations, expirations, and clears — and forwards each one so the right notification is raised or removed for the affected subscriber. Each change carries the subscriber and account details along with the appropriate alert message, so the receiving platform always reflects the current permit state.

The service runs continuously, processing each batch of pending changes as it appears and recording the outcome of every call. It requires a working SBN data-server connection; if the connection cannot be established at start-up, the service logs the reason and stops. Should a delivery fail, the service notifies the configured email recipients and stops so the problem can be corrected.

Service Manager

Instructions for installing and interacting with this service is found here.

Service Properties

Only properties specific to this service are listed here. Common service properties (SBN Server connection, Logging, SMTP) are found here.

Timer (In Seconds)

How often the service checks for pending alert changes. The service waits this many seconds between cycles, then processes any new, expiring, or cleared permits waiting to be sent.

New DL Core

The address of the alerting platform endpoint that receives new and updated alerts (new permits, suspensions, expiration warnings, and expirations).

Clear DL Core

The address of the alerting platform endpoint used to clear an existing alert when a permit is no longer in an alert state.

Message Type

The message-type identifier sent with each alert, telling the receiving platform how the alert should be categorized.

Authentication User

The user name used to authenticate to the alerting platform when sending alerts.

Authentication Pass

The password used together with the Authentication User to authenticate to the alerting platform.