Sales Service

Overview

The Sales Service forwards completed sales quotes from SBN to an external sales system. On a fixed timer it checks the sales queue for new quotes, and for each one it sends out the inquiry number, assigned technician, and any scheduled service date so the sale can be picked up and scheduled in the external system.

Each quote is marked as it is processed, so a quote is sent once and the queue is not re-sent on the next cycle. If a quote cannot be sent, it is flagged so the failure can be reviewed, and the service moves on to the next one. The service runs continuously, picking up new quotes each cycle as they are entered.

The service requires a working SBN data-server connection; if the connection cannot be established at start-up, the service logs the reason and stops.

Service Manager

Instructions for installing and interacting with this service is found here.

Service Properties

Only properties specific to this service are listed here. Common service properties (SBN Server connection, Logging, SMTP) are found here.

Timer (In Seconds)

How often the service checks the sales queue. The service waits this many seconds between cycles, then processes any new quotes waiting in the queue.