Options W

On/Off or Value

Option

Default

Description

Dynamic

c

wfas

Off

Specific to Company 162.

When On, this option controls the WFAS flow within SBN.

+

v

wfas1

Specific to Company 162.

Basic authentication for SOAP call. Enter username:password.

+

v

wfas10

Specific to Company 162.

Sub type values for WIRED.

+

v

wfas11

Specific to Company 162.

Sub type values for MarketSegment Business.

+

v

wfas2

Specific to Company 162.

CRM authentication for SOAP call. Enter username:password.

+

v

wfas3

Specific to Company 162.

Consumer Info for SOAP calls.

+

v

wfas4

Specific to Company 162.

OrderId prefix.

+

v

wfas5

Specific to company 162.

Determine Appointment URL.

+

v

wfas6

Specific to Company 162.

Book Appointment URL.

+

v

wfas7

Specific to Company 162.

Cancel Appointment URL.

+

v

wfas8

Specific to Company 162.

Item product code.

+

v

wfas9

Specific to Company 162.

Work Order Type values for install.

+

c

wfasqc

When On, this option controls WFAS special QC logic.

v

wiki_tok

Wiki token for quick login

v

wiki_url

https://wiki.innovative247.com

Wiki URL

v

wociit

Item credit invoice partially paid.

+

v

wocipg

Use this option to define the default Price List Group for Credit Invoice Work Orders. SBN attempts to use the price group from the original work order. If it cannot find one, it uses the default.

+

v

wocitp

Use this option to define the default Work Order Type for option bl071. This is a special work order type to use only when the Component Log is NOT affected.

This option also defines the default Work Order Type to use for work orders that SBN creates when you choose Credit Invoice in the Invoice Status tab of Contract Master (program #548).

Note: If you credit an invoice for a work order of a type that has a Credit WO Type entered in program #1796, SBN uses that credit work order type on the new work order rather than the value of this option.

v

wocitxt

CREDIT INVOICE

Use this option to define the default Description for Credit Invoice Work Orders.

+

v

wocitxti

Credit of Invoice Number %s

Use this option to define the text in the Comment field in credit invoice work orders.

Text can be changed to anything, but must include ’%s’ in the string for the Invoice number to display.

+

v

wocoitc1

blank

Use this option to define the first item code to use for Free Call Out work orders, which appears on the work orders for a positive amount. The item entered for the value of option wocoitc2 appears on the work orders for a negative amount, making the work order total $0. Create Free Call Out work orders in the Call Out Log (program #705).

If you enter an item code that does not exist in program #1535, SBN does not create a work order when you QC a patrol ticket in the Call Out Log.

When this option is blank, SBN creates regular patrol ticket work orders in the Call Out Log.

Note: Options wopait4, wopapg4, and wopawt4 must be defined for SBN to create patrol ticket work orders for patrol agencies in the Call Out Log. Options wopait6-9, wopapg6-9, and wopawt6-9 must be defined to create patrol ticket work orders for Agencies 6-9.

+

v

wocoitc2

blank

Use this option to define the second item code to use for Free Call Out work orders, which appears on the work orders for a negative amount. The item entered for the value of option wocoitc1 appears on the work orders for a positive amount, making the work order total $0. Create Free Call Out work orders in the Call Out Log (program #705).

If you enter an item code that does not exist in program #1535, SBN does not create a work order when you QC a patrol ticket in the Call Out Log.

When this option is blank, SBN creates regular patrol ticket work orders in the Call Out Log.

Note: Options wopait4, wopapg4, and wopawt4 must be defined for SBN to create patrol ticket work orders for patrol agencies in the Call Out Log. Options wopait6-9, wopapg6-9, and wopawt6-9 must be defined to create patrol ticket work orders for Agencies 6-9.

+

v

wocopayc

blank

Use this option to define the Payment Code to use for Free Call Out work orders. Create Free Call Out work orders in the Call Out Log (program #705).

When this option is blank, SBN creates regular patrol ticket work orders in the Call Out Log.

Note: Options wopait4, wopapg4, and wopawt4 must be defined for SBN to create patrol ticket work orders for patrol agencies in the Call Out Log. Options wopait6-9, wopapg6-9, and wopawt6-9 must be defined to create patrol ticket work orders for Agencies 6-9.

+

v

wocsic

When this option is on, SBN includes the first cycle fee on a Work Order created in Customer Service.

v

wocstd

12

Use this option to define the offset from the current date for the Trans Date for a Work Order created in Customer Service.

v

woczic

When this option is on, SBN includes the first cycle fee on Work Orders created from Convert Zones [SHIFT+F2].

+

v

wocztd

Use this option to define the date for the Trans Date field when users create Work Orders by choosing Convert Zones [shift+F2] from the Cycle Fees/Open Work Orders window.

v

wocztp

CZ

Use this option to define the default Work Order Type for Work Orders created from Convert Zones [SHIFT+F2].

v

wodide

Use this option to define the default text to use on work orders created from the Cancel Contract [F6] dialog box.

This is for ”invoice to end of contract” term.

+

v

wodiit

DEFINC

Use this option to define the default item to use on work orders created from the Cancel Contract [F6] dialog box. This is for ”invoice to end of contract” term.

This option can be dealer based. Define the default item to use on work orders, assigned by dealer, in the sublevel of program #1887.

+

v

wodiitd

DEFINCDISC

Use this option to define the default item to use on work orders created from the Cancel Contract [F6] dialog box.

+

v

wodipg

DEFI

Use this option to define the default price list group to use on work orders created from the Cancel Contract [F6] dialog box. This is for ”invoice to end of contract” term.

This option can be dealer based. Define the default item to use on work orders, assigned by dealer, in the sublevel of program #1887.

+

v

woditp

CF

Use this option to define the default work order type to use on work orders created from the Cancel Contract [F6] dialog box.

This is for ”invoice to end of contract” term.

You must define this option if option wodiit is defined.

c

wofilvnd

On

When on, the vendor drop-down list will be filtered.

Note: The value used to filter will be determined by wovndcd.

+

v

wohook

Use this option to define an external hook function that calls work orders for reports.

c

woinde

Use this option to define the text to use for the work order in an instant transfer when a user picks the work order to the destination center designated in the work order type.

v

woinwt

ADJ

Use this option to define the work order type to use in an instant transfer when a user picks a work order to the destination center designated in the work order type.

v

woliftc

Specific to Company 162.

Work Order Lift category.

+

v

woliftp

Specific to Company 162.

Work Order Lift Pick up.

+

v

womode

FROM moni

When you define this option with FROM moni, the Description for the work order defaults from program #705.

+

v

womonths

Number of work order months in commlog work order picklist

v

wonoprt

Use this option to define the work order type to exclude from the Word/WordPerfect invoice export.

Leaving this field blank provides original functionality.

v

woothei

Work Order Lift other

+

v

wootxtln

60

Use this option to define the length of the Work Order description field.

You may define the length from 0 - 60. However, if you define the length less than 60, you must adjust all default text lines to the length defined in the option.

v

wopait

PATROL

Use this option to define the default Item Code to use for patrol work orders.

v

wopait1

blank

Use this option to define the default Item Code to use for police agency patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705). This option is not yet functional in SBN.

This option is dealer-based.

+

v

wopait2

blank

Use this option to define the default Item Code to use for fire agency patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705). This option is not yet functional in SBN.

This option is dealer-based.

+

v

wopait3

blank

Use this option to define the default Item Code to use for medical agency patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705). This option is not yet functional in SBN.

This option is dealer-based.

+

v

wopait4

blank

Use this option to define the default Item Code to use for patrol agency work orders. The item entered for the value of this option must exist in the Price List Group entered for option wopapg4 or SBN will not create work orders for patrol tickets on patrol agencies in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopait6

blank

Use this option to define the default Item Code to use for Agency 6 work orders. The item entered for the value of this option must exist in the Price List Group entered for option wopapg6 or SBN will not create work orders for patrol tickets on Agencies 6 in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopait7

blank

Use this option to define the default Item Code to use for Agency 7 work orders. The item entered for the value of this option must exist in the Price List Group entered for option wopapg7 or SBN will not create work orders for patrol tickets on Agencies 7 in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopait8

blank

Use this option to define the default Item Code to use for Agency 8 work orders. The item entered for the value of this option must exist in the Price List Group entered for option wopapg8 or SBN will not create work orders for patrol tickets on Agencies 8 in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopait9

blank

Use this option to define the default Item Code to use for Agency 9 work orders. The item entered for the value of this option must exist in the Price List Group entered for option wopapg9 or SBN will not create work orders for patrol tickets on Agencies 9 in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopapg

SERV

Use this option to define the default Price List Group to use for patrol work orders.

You cannot have this option on if either option ba308 or option ba312 are on.

+

v

wopapg1

blank

Use this option to define the default Price List Group to use for police agency patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705). This option is not yet functional in SBN.

This option is dealer-based.

+

v

wopapg2

blank

Use this option to define the default Price List Group to use for fire agency patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705). This option is not yet functional in SBN.

This option is dealer-based.

+

v

wopapg3

blank

Use this option to define the default Price List Group to use for medical agency patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705). This option is not yet functional in SBN.

This option is dealer-based.

+

v

wopapg4

blank

Use this option to define the default Price List Group to use for patrol agency work orders. The item entered for the value of option wopait4 must exist in the Price List Group entered for this option or SBN will not create work orders for patrol tickets on patrol agencies in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopapg6

blank

Use this option to define the default Price List Group to use for Agency 6 work orders. The item entered for the value of option wopait6 must exist in the Price List Group entered for this option or SBN will not create work orders for patrol tickets on Agencies 6 in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopapg7

blank

Use this option to define the default Price List Group to use for Agency 7 work orders. The item entered for the value of option wopait7 must exist in the Price List Group entered for this option or SBN will not create work orders for patrol tickets on Agencies 7 in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopapg8

blank

Use this option to define the default Price List Group to use for Agency 8 work orders. The item entered for the value of option wopait8 must exist in the Price List Group entered for this option or SBN will not create work orders for patrol tickets on Agencies 8 in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopapg9

blank

Use this option to define the default Price List Group to use for Agency 9 work orders. The item entered for the value of option wopait9 must exist in the Price List Group entered for this option or SBN will not create work orders for patrol tickets on Agencies 9 in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopassm

Specific to company 162.

Work Order Lift Sub Labor.

+

v

wopauto

On

When this option is turned Off, SBN turns off the auto generation for Maintenance Ticket Generation (program 701), so customers don't have to put a work order on the scheduling board (program 563). This option defines the default On => turn on work order auto generation.

v

wopawt

PATR

(default work order type for patrol w.o)

v

wopawt1

blank

Use this option to define the default Work Order Type to use for police agency patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705). This option is not yet functional in SBN.

This option is dealer-based.

+

v

wopawt2

blank

Use this option to define the default Work Order Type to use for fire agency patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705). This option is not yet functional in SBN.

This option is dealer-based.

+

v

wopawt3

blank

Use this option to define the default Work Order Type to use for medical agency patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705). This option is not yet functional in SBN.

This option is dealer-based.

+

v

wopawt4

blank

Use this option to define the default Work Order Type to use for patrol agency work orders. Create work orders for patrol tickets in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopawt6

blank

Use this option to define the default Work Order Type to use for Agency 6 patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopawt7

blank

Use this option to define the default Work Order Type to use for Agency 7 patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopawt8

blank

Use this option to define the default Work Order Type to use for Agency 8 patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopawt9

blank

Use this option to define the default Work Order Type to use for Agency 9 patrol ticket work orders. Create work orders for patrol tickets in the Call Out Log (program #705).

This option is dealer-based.

+

v

wopbit

PREBILL

Use this option to define the default Item Code to use for prebilling work orders.

v

wopermi

Work Order Lieft Permit.

+

v

wopwtp

PATR

(default default work type for auto generated WO)

v

woqcolns

Use this option to define the color of text of the Name column in the Work Order Queue (program #574) for unscheduled work orders.

Define this option with a legal Windows color name (e.g., Red, Black, Maroon).

If you leave this option blank or use an illegal color name, SBN will use the default color (black).

If you define the text color the same as the background color, SBN will change the background color in the Work Order Queue so that you may see all lines of text.

+

v

woqcols1

Use this option to define the color of text of the Name column in the Work Order Queue (program #574) for work orders scheduled between (today) and (today + X number of days).

Use option woqd12 to define the X variable.

Define this option with a legal Windows color name (e.g., Red, Black, Maroon).

If you leave this option blank or use an illegal color name, SBN will use the default color (black).

If you define the text color the same as the background color, SBN will change the background color in the Work Order Queue so that you may see all lines of text.

+

v

woqcols2

Use this option to define the color of text of the Name column in the Work Order Queue (program #574) for work orders scheduled between (today + X number of days) and (today + Y number of days).

Use option woqd12 to define the X variable.

Use option woqd23 to define the Y variable.

Define this option with a legal Windows color name (e.g., Red, Black, Maroon).

If you leave this option blank or use an illegal color name, SBN will use the default color (black).

If you define the text color the same as the background color, SBN will change the background color in the Work Order Queue so that you may see all lines of text.

+

v

woqcols3

Use this option to define the color of text of the Name column in the Work Order Queue (program #574) for work orders scheduled after (today + Y number of days).

Use option woqd23 to define the Y variable.

Define this option with a legal Windows color name (e.g., Red, Black, Maroon).

If you leave this option blank or use an illegal color name, SBN will use the default color (black).

If you define the text color the same as the background color, SBN will change the background color in the Work Order Queue so that you may see all lines of text.

+

v

woqcolsp

Use this option to define the color of text of the Name column in the Work Order Queue (program #574) for work orders scheduled the past.

Define this option with a legal Windows color name (e.g., Red, Black, Maroon).

If you leave this option blank or use an illegal color name, SBN will use the default color (black).

If you define the text color the same as the background color, SBN will change the background color in the Work Order Queue so that you may see all lines of text.

+

v

woqd12

Use this option to define the number of days to use as the variable X in the calculation of scheduled dates in option:

• woqcols1

• woqcols2

+

v

woqd23

Use this option to define the number of days to use as the variable Y in the calculation of scheduled dates in option:

• woqcols2

• woqcols3

+

v

wosubcm

Specific to Company 162.

Work Order Lieft Sub Labor.

+

v

wosubei

Specific to Company 162.

Work Order Lift Sub equipment.

+

v

wosubel

Specific to Company 162.

Work Order Lieft Sub Labor.

+

v

wosvde

SERVICE CALL

Use this option to define the default Text to use for service work orders.

+

v

wosvdiff

Use this option to define the Difficulty Level that defaults from the service request into the associated work order.

+

v

wosvpg

SERV

Use this option to define the default Price List Group to use for service work orders.

+

c

wosvpgc

Off

When this option is on, the Price List Group defaults from the contract for the selected installation.

If the Price List Group is not defined in the contract, logic will revert back to option wosvpg.

+

v

wosvsatp

Use this option to define the Sales Type that defaults from the service request into the associated work order.

+

v

wosvstat

Use this option to define the Status that defaults from the service request into the associated work order.

+

v

wosvte

Use this option to define text in the Comment field that defaults when a user creates a work order from Service Log.

You can include the transaction date for the work order in the work order text when creating a work order from a Service Request.

+

c

wosvtei

Off

When this option is on, SBN flags the Comment line text defined in option wosvte for inclusion in the invoice created for this work order.

+

v

wosvtes

This option functions the same as option wosvte, but allows for different character sets. Use this option to define text in the Comment field that defaults when a user creates a work order from a Service Request that is flagged as Chargeable.

Do not use this option unless directed by IBS.

You can include the transaction date for the work order in the work order text when creating a Work Order from a Service ticket.

+

v

wototrou

ROUNDING

Use this option to define the default Item to use by the Total key in the work order window to handle amounts that are not evenly divisible into monthly amounts. You must enter the item as

• A no-count item

• On the price list with a cycle fee of $1.00

• Without any one-time fees

v

wotravi

Work Order Lift travel.

+

v

wotrwa

0

Use this option to define the number of days outside the transaction date of a work order that you want to set a warning. If the transaction date is more than x number of days from today, SBN displays the following warning when you save changes to a work order that has not been approved: ”Transaction is outside of range. Proceed?”

If you define this option with 0, SBN does not display this warning.

+

v

wovndcd

%

Determines which Code 1 value of vendor types option woflivnd uses to filter the vendor drop-down list in the WIP grid of the Work Orders program. The Code1 value originates in the Misc Inventory Fields (program #1764/07).

Note: Option wofilvnd must be on for this value to filter the vendor drop-down list.

+

v

wopawt

PATR

Use this option to define the default Work Type to use for patrol work orders.

v

wqpass10

LIFT

Specific to Company 162.

Work Order Adv Quote Pass 1.1 Group (PL)

+

v

wqpass11

Specific to Company 162.

Work Order Adv Quote Pass 1.1 item code

+

v

wqpass12

LIFTD/P

Specific to Company 162.

Work Order Adv Quote Pass 1.1 item code

+

v

wqpass13

PERMIT

Specific to Company 162.

Work Order Adv Quote Pass 1.1 item code

+

v

wqpass14

OTHER

Specific to Company 162.

Work Order Adv Quote Pass 1.1 item code

+

v

wqpass15

TRAVEL

Specific to Company 162.

Work Order Adv Quote Pass 1.1 item code

+

v

wqpass1m

1.50

Specific to Company 162.

Work Order Adv Quote Pass 1 markup

+

v

wqpass20

Specific to Company 162.

Work Order Adv Quote Pass 2.1 Group (PL)

+

v

wqpass21

Specific to Company 162.

Work Order Adv Quote Pass 2.1 item code

+

v

wqpass22

SUBLABOR

Specific to Company 162.

Work Order Adv Quote Pass 2.2 item code

+

v

wqpass23

SUBEQUIP

Specific to Company 162.

Work Order Adv Quote Pass 2.3 item code

+

v

wqpass24

Specific to Company 162.

Work Order Adv Quote Pass 2.4 item code

+

v

wqpass25

Specific to Company 162.

Work Order Adv Quote Pass 2.5 item code

+

v

wqpass2m

2.00

Specific to Company 162.

Work Order Adv Quote Pass 2 markup.

+

v

wqpass30

Specific to Company 162.

Work Order Adv Quote Pass 3.1 Group (PL)

+

v

wqpass31

Specific to Company 162.

Work Order Adv Quote Pass 3.1 item code

+

v

wqpass32

CUSTPRINT

Specific to Company 162.

Work Order Adv Quote Pass 3.2 item code

+

v

wqpass33

SSDPRINT

Specific to Company 162.

Work Order Adv Quote Pass 3.3 item code

+

v

wqpass34

Specific to Company 162.

Work Order Adv Quote Pass 3.4 item code

+

v

wqpass35

Specific to Company 162.

Work Order Adv Quote Pass 3.5 item code

+

v

wqpass3m

1.00

Specific to Company 162.

Work Order Adv Quote Pass 3 markup.

+