Dispatch Report
Dispatch Report
Dispatch Report
Report #: 1998
Module: Account Management
Overview
The Dispatch report provides alarm information for dispatched incidents for the agency and/or period specified. User’s branch restrictions apply.
To access this report, select Dispatch Report (report #1998) from the main menu of SBN.
The Dispatch Report Window
This window contains two panes: use the upper pane to define the content of the report; use the lower pane to define the job output - how, when, and where you want to print the report.
Note: See Report Parameters Pane for information on the fields in the lower pane, which are the same in every report.
Field Descriptions
The following table describes the fields used in the upper pane of the report.
Note: You can use wildcard characters in selected fields. For more information about using wildcards, see Searches.
Field |
Wildcards |
Description |
Period |
||
Date
- From |
No |
You must select a date or a range of dates to limit the report to log entries that occurred during that range. Select the beginning date of the range. O This field defaults to the current date. |
Time - From (No label) |
No |
You may select a range of time to limit the report to log entries that occurred during that range. Select the beginning time of the range. |
Date
- To |
No |
You may select a range of dates to limit the report to log entries that occurred during that range. Select the ending date of the range. O This field defaults to tomorrow’s date. |
Time
- To |
No |
You may select a range of time to limit the report to log entries that occurred during that range. Select the ending time of the range. |
Agency |
Yes |
You may select a specific agency ID to limit the report to alarm incidents associated with that agency or use the % wildcard to include all agencies. |
Phone |
Yes |
Type the phone number for the agency to include in the report. |
Branch Ranges |
||
Branch |
No |
You may select up to three ranges of branches to limit the report to branches within the ranges. Select the beginning branch number of a range. (These menus originate from program #1530.) |
Branch |
No |
You may select up to three ranges of branches to limit the report to branches within the ranges. Select the ending branch number of a range. (These menus originate from program #1530.) |
Exclude |
No |
You may exclude ranges of branches from the report by selecting the ranges and then entering a check mark in the corresponding Exclude box. |
Running and Viewing a Report
For information on running and viewing a report, see Common Functions in SBN.
Report Example
The following graphic shows an example of the output of the Dispatch report.
Column Descriptions
The following table describes the columns used in the output of the report.
Column |
Description |
Branch |
Installation branch of the customer the dispatch incident occurred. |
Type |
Agency type. |
Agency |
Agency ID. |
Name |
Customer name on the installation. |
Installation No |
Installation number. |
Addr |
Installation address where the agency was dispatched. |
Phone |
Installation phone number. |
City |
Installation city where the agency was dispatched. |
State |
Installation state where the agency was dispatched. |
Zip |
Installation zip code where the agency was dispatched. |
Alarm Priority |
Priority of the alarm that was dispatched. |
Type |
Zone type that the alarm was received on. |
Time |
Date and time the signal was received. |
CID |
Customer ID that the alarm signal was received. |
Verify 1 |
Date the first verification call was made. |
Contact 1 |
Date the first contact call was made. |
Contact 3 |
Date the third contact call was made. |
Disp |
Date the Dispatch call was made. |
Verify 2 |
Date the second verification call was made. |
Contact 2 |
Date the second contact call was made. |
Contact 4 |
Date the fourth contact call was made. |
Alarm Resolution (No label) |
Resolution given to the alarm incident that was dispatched. |
Button Functions
The following table displays the buttons, describes the shortcut keys, actions, and functionality.
Button |
Name |
Shortcut Key |
Action |
Description |
|
Recurring |
Alt+F1 |
1998 |
Open fields for recurring/template reports. |
|
Exit |
Esc |
1998 |
Exit without saving. |
|
Save |
Enter |
1998 |
Save existing record. |
Modifications and Updates to Dispatch Report
The following table lists modifications and updates to the Dispatch Report document.
Mod Number |
Date |
Description |
n/a |
7/18/14 |
Images updated. |